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Mt Buller Chalet Hotel & Suites

Photo gallery for Mt Buller Chalet Hotel & Suites

Exterior
Indoor pool
Howqua Suite | View from room
The Lakeland Penthouse | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Standard King w/ Sofa | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Overview of Mt Buller Chalet Hotel & Suites

Mt Buller Chalet Hotel & Suites

4.0 star property
Mount Buller ski hotel with ski storage and indoor pool

8.2/10 Very good

119 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
Map
5 Summit Road, Mount Buller, VIC, 3723
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • WiFi in the lobby
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Fridge
  • Television
  • Garden
  • Daily housekeeping
  • Lift

Room options

About this area

Getting around

  • Melbourne Airport (MEL) - 174 min drive
  • Area shuttle (surcharge)

Restaurants

  • ABOM Hotel & Apartments - 3 min walk
  • Mt Buller Fish & Chippery - 3 min walk
  • Dolomiti Italiano - 4 min walk
  • Cattleman's Cafe - 4 min walk
  • The Villager Cafe - 4 min walk

About this property

Mt Buller Chalet Hotel & Suites

Featuring downhill skiing, Mt Buller Chalet Hotel & Suites is a great choice for your ski holiday in Mount Buller. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the sauna or enjoy après-ski drinks at the bar/lounge. This upmarket hotel also features an indoor pool, a fitness centre and a steam room. Ski storage is also available. Fellow travellers say good things about the pool and family-friendly amenities.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4 PM until 9 PM
  • Express check-in/out available
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9 AM - 5 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Reception is open 24-hour from June to September.
  • Please note checkin time is from 4 PM in winter. Summer check in is from 2 PM.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (14 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • No on-site parking

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Downhill skiing
  • Skiing nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Ski storage
  • Snow sports gear

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (select rooms)

Languages

  • English

Ski

  • Downhill skiing
  • Ski storage

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guest rooms for AUD 15 per night (rates may vary)
  • WiFi is available in public areas for AUD 15 per stay (rates may vary)
  • Local area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between 01 September and 31 May.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Mercure Chalet Mt Buller Hotel Mount Buller
Grand Mercure Chalet Mt Buller Hotel
Grand Mercure Chalet Mt Buller Mount Buller
Grand Mercure Chalet Mt Buller
Mercure Mt Buller
Mt Buller Chalet Hotel
Mt Buller Chalet Mount Buller
Mt Buller Chalet Hotel Mount Buller
Mt Buller Chalet Hotel Suites
Mt Buller Chalet
Mt Buller Chalet & Suites
Mt Buller Chalet Hotel & Suites Hotel
Mt Buller Chalet Hotel & Suites Mount Buller
Mt Buller Chalet Hotel & Suites Hotel Mount Buller

Frequently asked questions

Is Mt Buller Chalet Hotel & Suites currently open?
The property is closed between 01 September and 31 May.
What are the cleanliness and hygiene measures currently in place at Mt Buller Chalet Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mt Buller Chalet Hotel & Suites?
Yes, there's an indoor pool.
Are pets allowed at Mt Buller Chalet Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mt Buller Chalet Hotel & Suites?
Sorry, there's no on-site parking at Mt Buller Chalet Hotel & Suites.
What are the check-in and check-out times at Mt Buller Chalet Hotel & Suites?
You can check in from 4 PM - 9 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Mt Buller Chalet Hotel & Suites and nearby?
Have fun with on-site winter activities such as downhill skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Mt Buller Chalet Hotel & Suites also has a garden.
Are there restaurants at or near Mt Buller Chalet Hotel & Suites?
Yes, there's an on-site restaurant. Nearby restaurants include ABOM Hotel & Apartments (3-min walk), Mt Buller Fish & Chippery (3-min walk) and Dolomiti Italiano (4-min walk).
What's the area around Mt Buller Chalet Hotel & Suites like?
Mt Buller Chalet Hotel & Suites is a short 13-minute walk from Mt. Buller Ski Slopes and 17 minutes' walk from Alpine National Park. Travellers say that the area is central and ideal for skiing.

Overall score and ratings

8.2

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.5/10

Amenities

7.4/10

Property conditions & facilities

6/10 Good

Right on the ski field (can literally walk out door and you are there). But Hotel in less than optimal condition: cracks in some windows on main doors, tired condition generally, rooms about a 3* condition. Bathroom poor condition (bath did not even drain properly - bath maybe installed on an angle?). Quite expensive for its quality. Not sure the high premium for staying there is worthwhile.
2-night family trip
Verified Expedia guest review

8/10 Very good

The only coffee machine in the place was switched off at happy hour forcing us to venture out in search of coffees,
2-night romance trip
Verified Wotif guest review

10/10 Exceptional

The staff were amazing, letting us check super early and couldn't be more helpful when letting us use the storage area. Room was what we expected.
1-night family trip
Verified Wotif guest review

6/10 Good

We were given what I believe to be a disabled room with now shower screen just a curtain and water slashed all over the floor. It did drain away but took a lo g time
2-night family trip
Verified Wotif guest review

10/10 Exceptional

Nice location and good facility
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a great stay at the Chalet. Hotel is conveniently located right on the main ski run, so it made it very easy to hit the slopes. Room was an older style, but very clean and had everything we needed. We tried the main restaurant, which was also really nice.
SV-Young, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location - love ski in/out with kids in tow. Easy to walk everywhere. Spa and sauna a great addition.
Danielle, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Lastminute guest review