Guests
All properties in Mataram, West Nusa Tenggara, Indonesia

Hotel Santika Mataram - Lombok - CHSE Certified

3-star hotel in Mataram with outdoor pool and restaurant

  • Free WiFi and free parking
From
S$38

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Living Area
  • Living Area
  • Outdoor Pool
  • Pool
  • Living Area
Living Area. Image 1 of 45.
1 / 45Living Area
Jl. Pejanggik No. 32, Selaparang, Mataram, 83126, Lombok, Indonesia
8.0.Very good.
  • We stayed at Hotel Santika for two nights. As a stop station after a long holiday in Gili…

    Dec 26, 2019

  • Not like the pics nor was it good value for the money definitely wouldn’t recommend it it…

    Oct 25, 2018

See all 36 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 123 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Business center

For families

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • LCD TV
  • Dry cleaning/laundry service

What’s around

  • Heart of Mataram
  • Islamic Center NTB - 11 min walk
  • Mataram Mall - 18 min walk
  • Lombok Epicentrum Mall - 22 min walk
  • Mayura Park - 37 min walk
  • Pura Meru - 38 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Superior Room, 2 Twin Beds

What’s around

Landmarks

  • Heart of Mataram
  • Islamic Center NTB - 11 min walk
  • Mataram Mall - 18 min walk
  • Lombok Epicentrum Mall - 22 min walk
  • Mayura Park - 37 min walk
  • Pura Meru - 38 min walk
  • Pura Batu Bolong - 7.7 mi / 12.5 km
  • Plas Waterfall - 8.9 mi / 14.3 km
  • Senggigi Beach - 8.9 mi / 14.4 km
  • Induk beach - 8.9 mi / 14.4 km
  • Art Market Senggigi - 9.2 mi / 14.8 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 47 min drive
map
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Jl. Pejanggik No. 32, Selaparang, Mataram, 83126, Lombok, Indonesia

At a glance

Hotel size

  • This hotel has 123 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • Indonesian

In the room

Home comforts

  • Air conditioning

Freshen up

  • Shower only

Be entertained

  • LCD TV

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • Gala dinner fee

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel Mataram
  • Santika Mataram Lombok
  • Hotel Santika Lombok
  • Hotel Santika Mataram Lombok
  • Hotel Santika Lombok Mataram
  • Hotel Santika Mataram Lombok CHSE Certified
  • Hotel Santika Mataram - Lombok - CHSE Certified Hotel
  • Hotel Santika Mataram - Lombok - CHSE Certified Mataram
  • Hotel Santika Mataram - Lombok - CHSE Certified Hotel Mataram
  • Hotel Santika Mataram
  • Hotel Santika Mataram Lombok
  • Santika Hotel Lombok Mataram
  • Santika Hotel Mataram
  • Santika Lombok
  • Santika Mataram Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Santika Mataram - Lombok - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Timbul Rezeki (13-min walk) and Taliwang H. Murad (14-min walk).
  • Hotel Santika Mataram - Lombok - CHSE Certified has an outdoor pool and a fitness center.
8.0.Very good.
  • 8.0.Very good

    Comfortable stay.

    We stayed at this hotel for one night and really enjoyed our stay here. The beds were super comfy, the rooms are just right for a couple with an infant. The hotel breakfast was good. Location is pretty good too as there is a night market just across the road. Would come back!

    Eugene, Family trip, Mar 29, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    good hotel with excellent breakfast

    got food poisoning after eating sate in a restaurant in city. must beware of unhygienic food outlet and their way of cooking.

    LUI, Romance trip, Nov 23, 2015

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Go there!

    Fantastic staff, beautiful lobby, swimming pool yes, food, all good.

    s, Other trip, May 27, 2015

    Verified Expedia guest review

  • 8.0.Very good

    This is a very nice "mini" luxury hotel

    Had a very nice 2 day stay at the Hotel Santika in Mataram. I'm going to mention the location first....it is 10 blocks every direction from anything but office and government buildings. So definitely not a place you walk out the door from looking for a restaurant or a store. I gave it 4 out 5 stars only because of the location. Otherwise it was a great hotel and excellent value. The room was definitely a great place to sleep, very comfortable. There is a small air conditioned weight room and a small outdoor pool which was nice. Lobby and common areas were good. And they also have an excellent breakfast buffet which I enjoyed very much. If you have a car or are taking taxis everywhere (nobody seems to walk in Indonesia anyways) this is an excellent choice if you need to stay in Mataram.

    Peter, Family trip, Apr 8, 2014

    Verified Expedia guest review

  • 8.0.Very good

    Fun family trip

    We stayed for five nights. Overall the hotel is worth the money. The breakfast menu could be better with regular menu rotation,other wise after three days, you are not looking forward for your breakfast. The swimming pool was good. Easy acces for those on wheelchair.

    Ahmad Johar, Family trip, Dec 30, 2014

    Verified Hotels.com guest review

  • 6.0.Good

    Good location, friendly staff, but very noisy

    We were given room 209 which is facing the street and the park opposite the hotel and we cant sleep, the noise of the motorbikes with very loud exhaust was the nightmare, the noise from all kinds of activities at the park is unbearable. Otherwise, staffs are friendly even though they are not knowledgeable about what surrounding shops are selling so we ended up doing "city tour" in a taxi to find it. Will we stay again? May be not just for the fact that it was too noisy for us.

    a.b., Other trip, May 22, 2016

    Verified Expedia guest review

  • 6.0.Good

    standard room in the middle of 'dead' city.

    no fridge (ice upon request), no hair drier (need to ask for them)

    Romance trip, Jan 3, 2016

    Verified Hotels.com guest review

  • 8.0.Very good

    all service was good... will stay here next trip..:)

    eko budi, Business trip, May 1, 2017

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exelent place to stay at Mataram...

    Breakfast was amazing....

    Boyke, Romance trip, Apr 19, 2017

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice Hotel.

    Nice Hotel. Good location, convenience access to beach front.

    sschew, Other trip, Nov 4, 2013

    Verified Expedia guest review

See all 36 reviews