Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Photo gallery for Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

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Water park
Waterslide
Indoor pool, outdoor pool
In-room safe, iron/ironing board, free WiFi

Overview of Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4.0 star property
4-star resort in Kita Ward with 5 restaurants and spa

8.6/10 Fabulous

266 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
132 Higashibarato, Kita-ku, Sapporo, Hokkaido, 002-8043
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • 9 spa tubs and lazy river
  • Hot springs
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • Waterslide
  • 24-hour front desk
Feel at home
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Kita Ward
  • Hokkaido University - 20 min drive
  • Odori Park - 24 min drive
  • Tanukikoji Shopping Street - 26 min drive
  • Makomanai Sekisui Heim Ice Arena - 38 min drive
  • Sapporo Dome - 40 min drive

Getting around

  • Sapporo Okadama Airport (OKD) - 17 min drive
  • New Chitose Intl. Airport (CTS) - 43 min drive
  • Takuhoku Station - 5 min drive
  • Shinoro Station - 6 min drive
  • Ainosato-Kyoikudai Station - 6 min drive

About this property

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4-star family-friendly resort in the heart of Kita Ward
At Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort, you can look forward to an indoor public bath (no minerals), a garden, and laundry facilities. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a facial, a manicure/pedicure, or a body treatment. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with a lazy river and a waterslide
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and tour/ticket assistance
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak well of the dining options, pool, and overall condition
Room features
All guestrooms at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort feature comforts such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and toilets with electronic bidets
  • Refrigerators, daily housekeeping, and phones

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 283 units
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 5 restaurants
  • Bar/lounge

Traveling with children

  • Children's pool
  • Waterslide
  • Lazy river

What to do

  • Hot springs

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Lazy river
  • 9 spa tubs
  • Sauna
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Electronic bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Esthetic Chateraise. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.

Dining

VIGNE - This buffet restaurant serves breakfast, lunch, and dinner.
Hyonmonro - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Daizen - This restaurant specializes in Japanese cuisine and serves dinner only.
Kaiji - This steakhouse serves dinner only. Reservations are required. Open select days.
LE BARATO - This restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2000 for adults and JPY 1200 for children (approximately)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Chateraise
Chateraise Gateaux Kingdom
Chateraise Gateaux Kingdom Hotel Resort
Chateraise Gateaux Kingdom Sapporo
Chateraise Gateaux Kingdom Sapporo Hotel Resort
Gateaux Kingdom
Gateaux Kingdom Sapporo
Sapporo Gateaux Kingdom
Chateraise Gateaux Kingdom Sapporo Hotel Spa Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Sapporo

Frequently asked questions

Does Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offer free cancellation for a full refund?
Yes, Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort on 6 October 2022 start from S$130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
What is there to do at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort and nearby?
Onsite recreation at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 9 spa tubs. Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort also has a lazy river and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Yes, there are 5 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Vigne (4-min walk), Tonden (2.1 mi), and Itasoba namiki (2.1 mi).

Overall score and ratings

8.6

Fabulous

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

A standard resort style hotel with a nice pool and onsen.
2-night trip
Verified Travelocity guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel where u can spend lots of time in. Has large pools & baths, both indoor & out, saunas, relaxation room with shelves of manga, pingpong tables, game centers, two cake stores, boutique, omiyage (gift) store, restaurants, toddler play area with book corner, and gym & massage (for fee). Lots of helpful staff, some speak English and Chinese. We were family of 6 adults and stayed in Japanese style room, it was very spacious, could fit 10 if u squeeze. Big shower&tub bathroom, 2 sinks, washlet toilet. Ladies came to lay out futon for us around 6-7pm. It’s a big hotel, so accomodates lots of people. Saw about 200 high school students arrive, as well as other travelers. Cheap eats inside the pool/bath building, after u check in your footwear in the locker. All food charges to the locker key, u pay when u exit or checkout hotel. If u stay at hotel, u can get in free even if u don’t use pool/bath. They sell cheap bathing suits at the pool, from 700-800 yen. We forgot to get a cake for b-day so we got it at the hotel cake shop, they put words on it and gave us candles, front gave us matches. No bell boy/girl service. They have carts. Cannot walk around lobby in hotel yukata like some places. It’s a place where u want to spend a whole day there with ur family. Dad said he felt bad for the older lady employee who was cleaning the men’s bath because she was surrounded by naked men.
show, 1-night trip
Verified Orbitz guest review

8/10 Very good

The Japanese 和善 is excellent! You have to pay for the water slide.
3-night family trip
Verified Hotels.com guest review

6/10 Good

It is a wonderful place for families with children. There were choices for different types of restaurants, although those within the hotel itself were expensive. The spa and swimming area is a plus for families and the restaurants there were reasonably priced.
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Really Enjoy there stay with my kids. Very large water lagoon. Good to stay there.
kelvin, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice. Quiet.
Nice. Quiet. Only suitable for those with car rental.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Good to stay
Good to have free shuttle bus provided. In general, the staff are nice. But, the room is at the corner of the corridor, no privacy if you want to pull up your curtains. In other words, no view at all. I got sick while using the pool and spa as I could not communicate with the staff in Japanese. I am still paying medical expenses for it.
Verified Expedia guest review

10/10 Exceptional

This was our 3rd time staying at the Gateaux Kingdom. Great resort hotel with excellent facilities. Front desk staff were excellent, restaurant options were great, breakfast buffet was fantastic. Good location for visiting Ishikari. Shuttle bus service to Sapporo Station was an added bonus. Only negative was the cover charge to go for a cocktail in any of the bars, was very overpriced especially if you were just wanting to go for a few drinks.
Verified Hotels.com guest review

4/10 Fair

Hard Bed
The bed was as hard as a rock, and my non-smoking room had a stale smoke smell, and no coffee before ten unless I had breakfast. No Bell service help with luggage.
Verified Expedia guest review