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Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4.0 star property
4-star resort in Kita Ward with 5 restaurants and spa

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Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Photo gallery for Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Bar (on property)
Outdoor spa tub
Front of property
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi

Overview of Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

8.6

Fabulous

Property highlights

  • Spa
  • Onsen
  • Pool
  • Free parking
  • Free WiFi
  • Laundry facilities
Map
132 Higashibarato, Kita-ku, Sapporo, Hokkaido, 002-8043
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • 9 spa tubs and lazy river
  • Hot springs
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Waterslide
  • Meeting rooms
Feel at home
  • Children's pool
  • Fridge
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Deluxe Twin Designer's, Non Smoking

In-room safe, iron/ironing board, free WiFi

Deluxe Twin Designer's, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Designer's, Non Smoking No Housekeeping

In-room safe, iron/ironing board, free WiFi

Deluxe Twin Designer's, Non Smoking No Housekeeping

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single, Non Smoking No Housekeeping

In-room safe, iron/ironing board, free WiFi

Single, Non Smoking No Housekeeping

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin, Non Smoking No Housekeeping

In-room safe, iron/ironing board, free WiFi

Deluxe Twin, Non Smoking No Housekeeping

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Designer's, Non Smoking No Housekeeping

In-room safe, iron/ironing board, free WiFi

Suite Designer's, Non Smoking No Housekeeping

  • 45 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi

Deluxe Twin, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin, Non Smoking No Housekeeping

In-room safe, iron/ironing board, free WiFi

Standard Twin, Non Smoking No Housekeeping

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Designer's, Non Smoking

In-room safe, iron/ironing board, free WiFi

Suite Designer's, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single, Non Smoking

In-room safe, iron/ironing board, free WiFi

Single, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi

Standard Twin, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • In Kita Ward
  • Hokkaido University - 10 min drive
  • Sapporo JR Tower - 12 min drive
  • Sapporo Clock Tower - 12 min drive
  • Sapporo TV Tower - 12 min drive
  • Nijo Market - 13 min drive
  • Odori Park - 13 min drive
  • Tanukikoji Shopping Street - 13 min drive
  • Nakajima Park - 14 min drive
  • Hokkaido Prefectural Sports Center - 15 min drive
  • Hokkaido Shrine - 15 min drive

Getting around

  • Sapporo (OKD-Okadama) - 17 min drive
  • New Chitose Airport (CTS) - 60 min drive
  • Takuhoku Station - 5 min drive
  • Shinoro Station - 6 min drive
  • Ainosato-Kyoikudai Station - 6 min drive

Restaurants

  • 麺や けせらせら - 6 min drive
  • Asian Bar RAMAI 札幌北33条店 - 8 min drive
  • インド料理 ラム - 9 min drive
  • 玉林酒家 - 8 min drive
  • らーめんきちりん花川店 - 19 min walk
Map

About this property

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

When you stay at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort, you'll be within a 15-minute drive of Hokkaido University and Odori Park. You can visit the spa to be pampered with massages, facials or manicures and pedicures, and VIGNE, one of 5 restaurants, serves breakfast, lunch and dinner. Other highlights at this upmarket resort include an indoor pool, an outdoor pool and a lazy river. Fellow travellers like the overall property condition.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 283 units
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 5 restaurants
  • Bar/lounge

Travelling with children

  • Children's pool
  • Water slide
  • Lazy river

What to do

  • Hot springs

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • 9 hot tubs
  • Sauna
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Esthetic Chateraise. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). These services feature separate men's and women's areas. There are hot springs on site.

Dining

VIGNE – This buffet restaurant serves breakfast, lunch and dinner.
Hyonmonro – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Daizen – This restaurant specialises in Japanese cuisine and only serves dinner.
Kaiji – This steakhouse only serves dinner. Reservations are required. Open selected days.
LE BARATO – This restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2000 for adults and JPY 1200 for children

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Chateraise
Chateraise Gateaux Kingdom
Chateraise Gateaux Kingdom Hotel Resort
Chateraise Gateaux Kingdom Sapporo
Chateraise Gateaux Kingdom Sapporo Hotel Resort
Gateaux Kingdom
Gateaux Kingdom Sapporo
Sapporo Gateaux Kingdom
Chateraise Gateaux Kingdom Sapporo Hotel Spa Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Sapporo

Frequently asked questions

Does Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort offer free cancellation for a full refund?
Yes, Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
What is there to do at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort and nearby?
On-site recreation at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 9 hot tubs. Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort also has a lazy river, a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?
Yes, there are 5 on-site restaurants, featuring Chinese cuisine.

Reviews

8.6

Fabulous

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Kenneth, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A standard resort style hotel with a nice pool and onsen.
2-night trip
Verified Travelocity guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel where u can spend lots of time in. Has large pools & baths, both indoor & out, saunas, relaxation room with shelves of manga, pingpong tables, game centers, two cake stores, boutique, omiyage (gift) store, restaurants, toddler play area with book corner, and gym & massage (for fee). Lots of helpful staff, some speak English and Chinese. We were family of 6 adults and stayed in Japanese style room, it was very spacious, could fit 10 if u squeeze. Big shower&tub bathroom, 2 sinks, washlet toilet. Ladies came to lay out futon for us around 6-7pm. It’s a big hotel, so accomodates lots of people. Saw about 200 high school students arrive, as well as other travelers. Cheap eats inside the pool/bath building, after u check in your footwear in the locker. All food charges to the locker key, u pay when u exit or checkout hotel. If u stay at hotel, u can get in free even if u don’t use pool/bath. They sell cheap bathing suits at the pool, from 700-800 yen. We forgot to get a cake for b-day so we got it at the hotel cake shop, they put words on it and gave us candles, front gave us matches. No bell boy/girl service. They have carts. Cannot walk around lobby in hotel yukata like some places. It’s a place where u want to spend a whole day there with ur family. Dad said he felt bad for the older lady employee who was cleaning the men’s bath because she was surrounded by naked men.
show, 1-night trip
Verified Orbitz guest review

8/10 Very good

The Japanese 和善 is excellent! You have to pay for the water slide.
3-night family trip
Verified Hotels.com guest review

6/10 Good

It is a wonderful place for families with children. There were choices for different types of restaurants, although those within the hotel itself were expensive. The spa and swimming area is a plus for families and the restaurants there were reasonably priced.
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Really Enjoy there stay with my kids. Very large water lagoon. Good to stay there.
kelvin, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice. Quiet.
Nice. Quiet. Only suitable for those with car rental.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Good to stay
Good to have free shuttle bus provided. In general, the staff are nice. But, the room is at the corner of the corridor, no privacy if you want to pull up your curtains. In other words, no view at all. I got sick while using the pool and spa as I could not communicate with the staff in Japanese. I am still paying medical expenses for it.