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Hotel Bo

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Exterior detail
Garden Suite | 16 bedrooms, Egyptian cotton sheets, premium bedding, down duvets
16 bedrooms, Egyptian cotton sheets, premium bedding, down duvets
16 bedrooms, Egyptian cotton sheets, premium bedding, down duvets
16 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Overview of Hotel Bo

Hotel Bo

4.0 star property
4-star hotel with restaurant, near Ex-Convent of Santo Domingo

9.6/10 Exceptional

215 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bar
Av. 5 de Mayo # 38 Barrio Mexicanos, San Cristóbal de las Casas, CHIS, 29240

Guests rated this location 9.3/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • 16 bedrooms
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In De Mexicanos
  • San Cristóbal de las Casas Cathedral - 5 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 85 min drive
  • Airport shuttle (surcharge)


  • Yik Café - 5 min walk
  • Restaurante el Secreto - 3 min walk
  • Restaurante Barrios de Jovel - 3 min walk
  • Pipiri - 4 min walk
  • Maya'e - 4 min walk

About this property

Hotel Bo

Hotel Bo offers an airport shuttle (available 24 hours) for MXN 3000 per person roundtrip. Guests can indulge in deep-tissue massages or manicures and pedicures, and Mexican cuisine is served at LUM, which is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a terrace are other highlights at this upmarket hotel. The helpful staff and central location get good marks from fellow travellers.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM until 1:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • On-site garage
  • Free off-site parking within 656 ft from 7:00 AM to 11:00 PM


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ecotours nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (538 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 2 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • Spa services
  • Massage/treatment rooms


  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Fan
  • Dressing gowns and slippers
  • Children's slippers

Sleep well

  • 16 bedrooms
  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features


Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages and manicures and pedicures.


LUM – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 190 for children
  • Airport shuttle service is offered for an extra charge of MXN 3000 per person (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 700.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.


<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Bo Hotel
Bo San Cristobal de las Casas
Hotel Bo
Hotel Bo San Cristobal de las Casas
Hotel Bo San Cristobal De Las Casas, Mexico - Chiapas
Hotel Bo Hotel
Hotel Bo San Cristóbal de las Casas
Hotel Bo Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Bo offer free cancellation for a full refund?
Yes, Hotel Bo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Bo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Bo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Bo?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Bo?
Yes, an airport shuttle is available. The charge is MXN 3000 per person roundtrip.
What are the check-in and check-out times at Hotel Bo?
You can check in from 3:00 PM - 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Bo and nearby?
Have fun during the warmer months with activities nearby such as zip-lining. Additional recreation nearby includes ecotours. Enjoy amenities such as a fitness centre, spa services and a garden.
Are there restaurants at or near Hotel Bo?
Yes, LUM offers Mexican cuisine and garden views.
What's the area around Hotel Bo like?
Hotel Bo is in De Mexicanos, a short 4-minute walk from Ex-Convent of Santo Domingo and 5 minutes' walk from Mesoamerican Museum of Jade. Travellers recommend the hotel for its central location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Lo único malo es que el estacionamiento no está en la misma propiedad
Verified Expedia guest review

10/10 Exceptional

Very clean. excellent location. Great staff
Francisco, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Elina, 4-night trip with friends
Verified guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Es un hotel hermoso, la calidez de las personas que lo atienden es agradable y sus áreas están muy limpias y se nota el mantenimiento que le dan ❤️ con gusto vuelvo
Oscar, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful design
Hiddai, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

One of the nicest hotels I’ve stayed at. The staff was amazing and the location was perfect. I will be back!
Adrea, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Really beautiful boutique Hotel in San Cristobal. The design was great the staff were amazing the food was really good and I definitely can't wait to go back!
Samuel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Would recommend however the people at front desk were not always friendly, it really depended who was there. We were surprised by the hit or miss treatment because of the amount of time we spent there in the restaurant, bar, and the shop. Not to mention we booked a second room during our stay. So most of our money spent in San Cristobal went directly to the hotel. The rest of the hotel staff was amazing and made up for it. Along with the beauty of the grounds and hotel.
Rebecca, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and restaurant. Service amazing, more so in the restaurant and the room maintenance people than at front desk. Front desk people were hit or miss and not as friendly as the employees throughout the rest of the hotel. The gentleman that was the overnight front desk reception was the friendliest, with the day time people being a touch on the snotty side. Somewhat disappointing but not enough to ruin our stay or our love for hotel Bo. We will return.
Rebecca, 4-night trip with friends
Verified Expedia guest review