Irotama Torres

Photo gallery for Irotama Torres

Primary image
On the beach, free beach cabanas, sun loungers, beach towels
4 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
4 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
4 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Overview of Irotama Torres

Irotama Torres

3.5 star property
Beachfront resort in Santa Marta with spa and beach bar

9.0/10 Superb

140 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
Km 14 Via Cienaga, Santa Marta, Magdalena, 470006
Main amenities
  • Daily housekeeping
  • On the beach
  • 9 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Free airport shuttle
  • Free area shuttle
  • 2 outdoor tennis courts
  • Health club
  • Sauna
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Kitchenette
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Rodadero Beach - 16 min drive
  • Blanca Beach - 38 min drive
  • Tayrona National Natural Park - 56 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 10 min drive
  • Free airport shuttle
  • Free area shuttle

About this property

Irotama Torres

At Irotama Torres, you can spend time at the beach enjoying free cabanas, volleyball, and beachside drinks, plus you'll have access to onsite windsurfing, water skiing, and kayaking. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and facials. Dining choices include 9 restaurants and the bar/lounge is a great place to grab a cold drink. Other highlights include 3 coffee shops/cafes, a rooftop terrace, and a free airport shuttle. Fellow travelers like the pool and helpful staff.

All-inclusive

All-inclusive room rates at Irotama Torres are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a COP 330000 fee, and antigen/rapid COVID-19 testing is available for a COP 170000 fee; reservations required for on-site testing
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 259 units
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 9 restaurants
  • 3 coffee shops
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Ecotours
  • Kayaking
  • Motor boating
  • Water skiing
  • Windsurfing
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • Golf driving range on site
  • 4 outdoor pools
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Separate dining area
  • Separate living room

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave (on request)
  • Kitchenette
  • Stovetop
  • Oven
  • Rice cooker
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

All-inclusive

All-inclusive room rates at Irotama Torres are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Guests under 15 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Facility access costs COP 4800 per person, per night
  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a COP 330000 fee, and antigen/rapid COVID-19 testing is available for a COP 170000 fee; reservations are required for on-site testing.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Property Registration Number 67190

Also known as

Irotama Torres Karisma Resort Santa Marta
Irotama XXI Hotel
Irotama XXI Hotel Santa Marta
Irotama XXI Santa Marta
Irotama Torres Karisma Resort
Irotama Torres Karisma Santa Marta
IROTAMA TORRES KARISMA IROTAMA TORRES Resort Santa Marta
IROTAMA TORRES KARISMA IROTAMA TORRES Santa Marta
IROTAMA TORRES KARISMA IROTAMA TORRES
Resort IROTAMA TORRES BY KARISMA IROTAMA TORRES Santa Marta
Santa Marta IROTAMA TORRES BY KARISMA IROTAMA TORRES Resort
Resort IROTAMA TORRES BY KARISMA IROTAMA TORRES
IROTAMA TORRES BY KARISMA IROTAMA TORRES Santa Marta
Irotama XXI
Irotama Torres By Karisma
IROTAMA TORRES Resort Santa Marta
IROTAMA TORRES Resort
IROTAMA TORRES Santa Marta
IROTAMA TORRES
Resort IROTAMA TORRES Santa Marta
Santa Marta IROTAMA TORRES Resort
Resort IROTAMA TORRES
IROTAMA TORRES Santa Marta
IROTAMA TORRES BY KARISMA IROTAMA TORRES
Irotama Torres By Karisma
Irotama XXI
Irotama Torres Santa Marta
Irotama Torres Resort Santa Marta
Irotama Torres Resort
Irotama Torres Santa Marta
Resort Irotama Torres Santa Marta
Santa Marta Irotama Torres Resort
Resort Irotama Torres
IROTAMA TORRES BY KARISMA IROTAMA TORRES
Irotama Torres By Karisma
Irotama XXI
Irotama Torres Santa Marta
Irotama Torres Resort Santa Marta
Irotama Torres Resort
Irotama Torres Santa Marta
Resort Irotama Torres Santa Marta
Santa Marta Irotama Torres Resort
Resort Irotama Torres
IROTAMA TORRES BY KARISMA IROTAMA TORRES
Irotama Torres By Karisma
Irotama XXI
Irotama Torres Santa Marta

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

We really love the property and soul like to come again in a future trip to Colombia.
Gabriel, 4-night family trip
Verified Expedia guest review

4/10 Fair

Pésimo servicio demasiado groseros la mayoría del personal, mucho problema por cualquier cosa que desees realizar en el hotel.
Juan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I like the complex, the beaches, the activities, the staff and the cleanliness. The food is alright but nothing outstanding except for the grilled fish
Paul, 7-night family trip
Verified Travelocity guest review

10/10 Exceptional

The two room suite was very spacious, well maintained and clean. Pools are great and the resort has plenty of space and activities. We required gluten free food (Coeliac) and staff were always very helpful in making sure they understood what was needed. The only downside was having to explain someone different at every meal what gluten free meant. There is a mall with restaurants, supermarket and pharmacies very close from the resort.
Gustavo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Carolina Rincon, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The experience was really good. I would change the dining or eating options. The restaurants aren't that good, food could be better. Other than than that was great
Luis, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Terrible shower
monica, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Needs to work a little more ion food service. The Menu on Coco's restaurant for buffet is very limited.
Jose A, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is excellent! It is very clean and has very good customer service. The staff is very friendly and attentive. The view from the rooms is fascinating. The pools are very nice, the girls loved it. We will definitely repeat our stay at this hotel more often. It is a beautiful experience for those who travel as a family, especially with children.
Candida, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

It’s a brand new, extremely well set up, maintained and cleaned property. I enjoyed the spacious room, living room and bathroom. The balcony had an amazing view overlooking the bay. All around 10/10! We’ll definitely stay there again!!!
Mauricio, 1-night trip
Verified Expedia guest review