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JW Marriott Hotel Mexico City Santa Fe - Mexico City

4.5-star4.5 stars
Ave Sante Fe 160 Col Santa FMexico CityCDMX01219Mexico, 6823 2342

Luxury hotel in Santa Fe with 2 restaurants, spa
    Fabulous8.8
    Amenities
    Great amenities
    Food
    Delicious food
    Service
    Fantastic service
    Room
    Great room
    94See all 94 Hotels.com reviews
    From 512 reviewsTripAdvisor Traveller Rating

    JW Marriott Hotel Mexico City Santa Fe - Mexico City

    Hotel Info: 6823 2342

    from S$184
    • Superior Room
    • Deluxe Room
    • Junior Suite

    At a glance

    Key facts

    Hotel size

    • This hotel has 221 rooms
    • This hotel is arranged over 15 floors

    Arriving/leaving

    • 24-hour check-in
    • Check-out time is 1:00 PM
    • Express check-out
    24-hour airport shuttle service is available. Contact the property in advance to get details.

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • WiFi and wired Internet access in public areas *

    • WiFi in rooms *

    Transport

    Transfers

    • Airport shuttle (available 24 hours) *

    Parking

    • Valet parking *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Breakfast (surcharge)
    • 2 restaurants
    • Bar/lounge
    • 24-hour room service
    Things to do
    • Indoor pool
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Spa tub
    • Steam room
    Working away
    • 24-hour business center
    • Conference space
    • Meeting rooms 5
    • Conference center
    • Computer station
    Services
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop
    Facilities
    • Number of buildings/towers - 1
    • Year Built 2012
    • Elevator/lift
    • Safe-deposit box at front desk
    • Terrace
    • Fireplace in lobby
    • Television in common areas
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Minibar
    • Espresso maker
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board
    Sleep well
    • Pillow menu
    • Down comforter
    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding
    Freshen up
    • Private bathroom
    • Shower/tub combination
    • Rainfall showerhead
    • Designer toiletries
    • Hair dryer
    Be entertained
    • 42-inch LED TV
    • First-run movies
    • Pay movies
    • Cable TV channels
    • IPod docking station
    Stay connected
    • Desk
    • WiFi (surcharge)
    • Phone
    More
    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Oriental Spa has 5 treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

    Dining

    Quattro - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.

    Cua - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

    JW Marriott Hotel Mexico City Santa Fe - Mexico City’s small print

    Also known as

    • JW Marriott Hotel Mexico City Santa Fe
    • JW Marriott Mexico City Santa Fe

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs MXN 120 per night

    Valet parking costs MXN 120 per night

    Airport shuttle service is offered for an extra charge

    WiFi is available in guestrooms for MXN 250 per day (rates may vary)

    WiFi is available in public areas for MXN 250 per day (rates may vary)

    Wired Internet access is available in public areas for MXN 250 per day (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around JW Marriott Hotel Mexico City Santa Fe - Mexico City

    Landmarks

    • In Santa Fe
    • Centro Santa Fe - 27 min walk
    • Chapultepec Park - 8 mi / 12.8 km
    • Parque Zoologico de Chapultepec - 8.5 mi / 13.6 km
    • Castillo de Chapultepec - 8.8 mi / 14.2 km
    • Monumento a los Ninos Heroes - 8.9 mi / 14.3 km
    • The Angel of Independence Monument - 8.9 mi / 14.4 km
    • French Embassy - 7.7 mi / 12.4 km

    Getting around

    • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 28 min drive
    • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 36 min drive
    • Mexico City Buenavista Station - 25 min drive
    • Mexico City Fortuna Station - 33 min drive
    • Tlalnepantla de Baz Station - 38 min drive
    • Self parking (surcharge)
    • Valet parking (surcharge)
    • Airport shuttle (surcharge)

    Recent reviews

    Fabulous 8.8 From 94 reviews

    JW Marriott Hotel Mexico City Santa Fe - Mexico City
    Exceptional10.0
    I loved this hotel, nicest Marriott ever. I arrived late, left early, and felt a whole lot better because of the warmth and detail-orientation of the staff and the facilities. Peppermint tea bags in the room, "la bandera" of tequila-tomato-lime" in the warm and friendly bar, no nonsense, and a really comfortable room with all the facilities in great shape.
    Jane, us1 night trip
    JW Marriott Hotel Mexico City Santa Fe - Mexico City
    Poor2.0
    Don't bother....
    The quality of customer service from front desk to concierge to waiting staff was very poor. I don't think they know what service is. Unhelpful and unfriendly - every request was met with an immediate negative and a scowl.
    Fameed, us2 night trip
    JW Marriott Hotel Mexico City Santa Fe - Mexico City
    Exceptional10.0
    The BEST service, simply outstanding!!!!!!
    Maria, us1 night business trip
    JW Marriott Hotel Mexico City Santa Fe - Mexico City
    Exceptional10.0
    Great hotel. Very clean and in a great area. Great service !
    Aimee, ca1 night family trip
    JW Marriott Hotel Mexico City Santa Fe - Mexico City
    Exceptional10.0
    Great location and excellent spa.
    I was there for my wedding anniversary celebration. My wife and I chose the hotel based on the spa reviews and I must say it was incredible. The hotel has a shopping mall crossing the street, and it has a great variety of restaurantes, stores, cinema, etc.
    Juan Cruz, us1 night romance trip

    See all reviews

    JW Marriott Hotel Mexico City Santa Fe - Mexico City

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