Guests
All properties in Mooresville, North Carolina, United States of America

Candlewood Suites Mooresville, an IHG Hotel

Hotel with indoor pool, near Lake Norman

  • Free WiFi and free parking
From
S$125

Image gallery

  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Pool
  • Suite, 1 Bedroom, Non Smoking - Bathroom
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 20.
1 / 20Standard Room - Guest Room
3247 Charlotte Hwy, Mooresville, 28117, NC, United States of America
8.2.Very good.
  • We were really bummed out that we couldn't swim during our stay - it was one of the main…

    Oct 2, 2021

  • The hotel was clean and the staff was friendly. The bed and pillows were comfortable. The…

    Sep 26, 2021

See all 314 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Kitchen
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 90 smoke-free guestrooms
  • Weekly housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Cribs/infant beds (surcharge)
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer

What’s around

  • Lake Norman - 23 min walk
  • Lake Norman Regional Medical Center - 16 min walk
  • Lowe's Corporate Headquarters - 19 min walk
  • Mooresville Golf Course - 2.5 mi / 4.1 km
  • Davidson College - 3.8 mi / 6.1 km
  • NC Auto Racing Hall of Fame - 3.8 mi / 6.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 Bedroom, Non Smoking
  • Standard Room
  • Studio Suite, 2 Queen Beds, Non Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)
  • Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 1 Bedroom, Accessible, Non Smoking (Hearing, Mobility)

What’s around

Landmarks

  • Lake Norman - 23 min walk
  • Lake Norman Regional Medical Center - 16 min walk
  • Lowe's Corporate Headquarters - 19 min walk
  • Mooresville Golf Course - 2.5 mi / 4.1 km
  • Davidson College - 3.8 mi / 6.1 km
  • NC Auto Racing Hall of Fame - 3.8 mi / 6.2 km
  • North Carolina Auto Racing Hall of Fame - 3.9 mi / 6.2 km
  • Mallard Head Country Club - 4.6 mi / 7.5 km
  • Memory Lane Museum - 4.9 mi / 7.9 km
  • Belk Arena - 5 mi / 8 km
  • JR Motorsports - 5.1 mi / 8.3 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 31 min drive
  • Concord, NC (USA-Concord Regional) - 25 min drive
  • Kannapolis Station - 26 min drive
map
See on map
3247 Charlotte Hwy, Mooresville, 28117, NC, United States of America

At a glance

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room (up to 80 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Free uncovered onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Barbecue grills

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 740
  • Conference space size (meters) - 69
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Television in common areas

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Weekly housekeeping provided
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra bedsPay at property

  • Cribs/infant beds are available for USD 15.0 per stay

PetsPay at property

  • Pets are allowed for an extra charge of USD 20 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 6:30 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Candlewood Mooresville
  • Candlewood Suites Mooresville
  • Candlewood Suites Mooresville, an IHG Hotel Hotel
  • Candlewood Suites Mooresville, an IHG Hotel Mooresville
  • Candlewood Suites Mooresville, an IHG Hotel Hotel Mooresville
  • Candlewood Suites Hotel Mooresville
  • Candlewood Suites Mooresville
  • Candlewood Suites Mooresville Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Candlewood Suites Mooresville, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:00 PM.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 11:00 AM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Jeffrey's Restaurant (6-min walk), Lotus Chinese Restaurant (2.6 mi), and Novanta 90 Pizzeria Napoletana (2.6 mi).
  • Candlewood Suites Mooresville, an IHG Hotel has an indoor pool and a fitness center.
8.2.Very good.
  • 10.0.Exceptional

    Great value for the price. Wonderful to have a suite to stay in.

    David, 1 night family trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Was in town for granddaughters birthday, the pool was on the wedsite but when we arrived found out it hasn't been working for over 6 months. Really sucked, when talked to front desk didn't really seem to care. I told her we had 3 rooms in are group and we where really counting on a pool. She said, she could refund me and we could leave. Not very good customer service and they are not worried about getting the pool working.

    Tabitha, 2 night family trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice place to stay at

    I have stayed here numerous times and it's always clean, friendly staff, etc. This last time though the person checking me out was on the rude side. Bad Day maybe? I asked if they had found my glasses from the trip before and he wouldn't even look to see if they were there. Just said no. I asked again same response.

    SAMUEL, 2 night trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Disappointed in the cleanliness.

    I was sorely disappointed, the room smelled horrible and the bathtub was stained with dirt. There were stains on the carpet and the surfaces had not been wiped down.

    Jerry, 1 night family trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Very Dirty

    While the staff was pleasant, our room was not. Every surface was sticky. There was a used, hardened washcloth hanging in our shower. The pull-out couch where our kid slept a) didn't even have clean sheets on it when we arrived and b) had a bunch of dead bugs in it. Our two young children played on the floor of the suite the whole weekend and every time they stood up they were covered in white dog hair. Even getting out of the shower having just cleaned ourselves from head to toe, when we set foot on the bathroom floor our feet would get dirty. I truly don't think our room was cleaned at all before we arrived.

    Nicole, 3 night family trip, Aug 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff was so nice. Loved they allow pets. Beds were comfy. Just wish pool was open but understand with covid it wasnt just wish it told you that on the website.

    Corrine, 1 night family trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I actually truly loved the idea of the suite. Having a fridge, a nice deep sink, dishes silverware, and a way to feed and water my pets other than a bathroom sink, was fantastic. I would absolutely stay again and recommend this place to others! Also, the beds were EXTREMELY comfortable.

    1 night family trip, Jul 22, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Booked 2 rooms, 2 separate transactions. Was told they “called” same number on Expedia since it existed, no one called. Sold other room to someone else and left us without a bed. The offered an air mattress, ok no problem. Couldn’t find the pump and oh, the cap to keep the air in is missing. Totally ridiculous. One staff member too busy with her boyfriend and at shift change new guy did everything he could, but knew they had make a mistake. Terrible. Would not recommend.

    1 night family trip, Jul 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Comfortable beds

    1 night family trip, Jul 6, 2021

    Verified Orbitz guest review

  • 4.0.Fair

    Place was extremely outdated. Not vacuumed and the hotel attendant parked his car right in front of the door all night and morning blocking the drive up. Cockroaches In our room.

    1 night family trip, Jul 1, 2021

    Verified Expedia guest review

See all 314 reviews