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Hotel Isla del Encanto

Photo gallery for Hotel Isla del Encanto

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Grand Studio Suite | Premium bedding, minibar, in-room safe, individually decorated
Karaoke room
Junior Studio Suite | Bathroom | Shower, rainfall showerhead, hair dryer, dressing gowns

Overview of Hotel Isla del Encanto

Hotel Isla del Encanto

3.0 star property
3-star beachfront hotel with pool bar, near Corales del Rosario National Park

8.6/10 Fabulous

97 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Airport transfer
  • Air conditioning
  • Bar
  • Spa
Map
Parque Nacional Corales Islas del Rosari, Cartagena de Indias, Cartagena, Bolivar

Guests rated this location 8.5/10 - Very good

Main amenities
  • Daily housekeeping
  • On a private beach
  • Marina
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Beach umbrellas
  • Beach sunloungers
  • Children's pool
  • Pool bar
  • Room service
  • Spa services
  • Airport shuttle
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On a private beach
  • Isla Grande Beach - 2 min drive
  • Blanca Beach - 67 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 98 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Restaurante Matamba - 7 min drive
  • La Cariñosa - 1 min drive
  • Bar La Piscina
  • Restaurante Sabor
  • La Pola
Map

About this property

Hotel Isla del Encanto

Hotel Isla del Encanto offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball, plus you'll have access to on-site kayaking. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials and body scrubs. Don Juancho, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. A marina, a poolside bar and a children's pool are other highlights. The pool and helpful staff get good marks from fellow travellers.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 4:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Boat and shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 11:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests should arrive at the La Bodeguita dock in Cartagena from 11 AM to 11:30 AM on the day of arrival to board the boat or bus. The boat/bus ride is approximately 1 hour.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Transfers

  • Airport shuttle from 7:00 AM to 4:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground
  • Local/corner shop
  • Children's menu

What to do

  • On a private beach
  • Beach volleyball
  • Kayaking
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Spa services
  • Marina

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Closed-captioned TV
  • Upper floors accessible by stairs only
  • Pool access ramp on site

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Don Juancho – This beachfront restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Marea – Overlooking the ocean and garden, this buffet restaurant specialises in local cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
El Goyo – This sports bar is located on the beach. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 270000 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Airport shuttle service for children costs COP 270000 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

<p>There is limited hot water on site. </p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p> <p>State tax ID – RNT 30258</p>
Property registration number RNT 30259/4719,30259

Also known as

Hotel Isla Encanto Baru Island
Isla Encanto Baru Island
Hotel Isla del Encanto Hotel
Hotel Isla del Encanto Cartagena
Hotel Isla del Encanto Hotel Cartagena

Frequently asked questions

Does Hotel Isla del Encanto offer free cancellation for a full refund?
Yes, Hotel Isla del Encanto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Isla del Encanto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Isla del Encanto?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Isla del Encanto?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Isla del Encanto?
Yes, an airport shuttle is available from 7:00 AM to 4:00 PM on request. The charge is COP 270000 per vehicle one-way.
What are the check-in and check-out times at Hotel Isla del Encanto?
You can check in from 3:00 PM - 4:00 PM. Check-out time is noon. Contactless social distancing is available.
What is there to do at Hotel Isla del Encanto and nearby?
Have fun with on-site activities such as kayaking and volleyball. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a private beach and spa services. Hotel Isla del Encanto also has a picnic area and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Isla del Encanto?
Yes, there are 2 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.
What's the area around Hotel Isla del Encanto like?
Hotel Isla del Encanto is a short 4-minute walk from Baru Church and 5 minutes' walk from Bendita Beach.

Reviews

8.6

Fabulous

9.3/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Awesome
Great staff and very friendly.
Anthony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tropical Getaway
When I was looking for a place for us to stay in the Rosario Islands around Christmas, the Isla del Encanto was the only property that had availability and I thought it was a little pricey. But, after staying two nights, it was well worth the money. The location is beautiful and we watched the sunset over the Caribbean Sea. The amenities were great and the service from the staff could not have been better. One thing to consider is that the price includes meals, which were mostly delicious. And we got transported from/to Cartagena by a speedboat, which made the property seem even more exclusive. Our only complaint was that we arrived on Christmas Day and there was loud music coming from celebrations in the nearby town of Baru that lasted until midnight. But we didn't hear it the next night so it may have just been due to the holiday. I highly recommend this property.
Jeffrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We spent a few days in this hotel & it was beautiful. If you want a party scene, this hotel is not for you. If you want peace, & relaxation, then this is the place. The hotel is small & that’s what makes it peaceful; it’s a very tropical vibe . We stayed in a bungalow with a modern setup: AC, TV, shower with hot water. The pool was beautiful with beds to lay down in & gaze at the ocean. The beach is small but not too small plenty of loungers to relax in. The beach is a hit or miss. First day it wasn’t too clear with few seaweed (due to rain) ; the next day it was really clear and calm waters. Either way each day we spent hours on the beach, warm waters hardly any waves. We loved it. The staff was AMAZING. William in the restaurant was wonderful very attentive, polite & pleasant to talk to. At all times William always went above & beyond during our stay. Alfonso was also fantastic! All the staff was great they make sure you are happy and taken care of. The food is to die for, so delicious. I still dream about it to this day. It’s semi all inclusive. You get breakfast lunch and dinner but it’s at specific times, so you can’t eat just whenever you want, honestly it wasn’t a problem as the meal portions were extremely generous. They have room service but we never used it. To get there is by boat 1 hr, or car is about 1.5 hrs roads are pretty good a few bumps but not bad. Juan Camilo our driver was nice & informative; felt safe the whole time on the roads. Definitely WILL be back!
Ronald, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely amazing place. Wonderful staff super clean… food was amazing!!! Thank you
William, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic Family Stay
We stayed here for 4 nights after a bunch of adventure travel around the Cartagena area. We are a couple with a 2 year old. This was a perfect ending for our trip. The place is immaculate, our kiddo didn't wear shoes the entire time. Rodolfo and Samuel, as well as William and Mayra were SENSATIONAL at the restaurant- they helped us ensure we had meals that worked with our toddler's midday nap, and vegetarian options galore. They really came up with so many delicious veggie options. Our room was spacious and clean, beautiful view. The whole hotel was a great balance between family-friendly and not just-for-kids. I could see coming here as a couple just as comfortably. The pools were so comfortable and lovely. We also went and did a family photoshoot with the onsite photographer- it was so efficient with great and easy results. It was such a fantastic stay, and just the right amount of intimacy and luxury. I see some complaints here about noise from the neighboring town- while we did hear it faintly some nights, it was really not an issue. We travel with a sound machine, and never even plugged it in. Highly highly recommend.
Jessi, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The one thing we did not like was the ride via a bus to the island. I think it took us way longer then via a boat because the return to the main city was quicker. The hotel itself was very clean and beautiful. The massages were amazing and the staff was wonderful. Kelly our waitress was amazing, we loved her! Thanks to the whole staff on the island for the amazing service.
Jennifer, 1-night romance trip
Verified Expedia guest review

6/10 Good

Un pictures looks much better. The staff are the best of the resort. The food was ok. The beach was ok. I give 3.5 start.
Eleana, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Small Hotel, great service, not crowded, beautiful rooms.
Oscar, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Love the place. Staff, Marcel, Kelly, Eríceles, & Jr. We’re awesome. We loved it
Donald, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Overall nice
Alejandro, 3-night family trip
Verified Expedia guest review