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Secrets The Vine Cancun - Adults Only - All Inclusive

Photo gallery for Secrets The Vine Cancun - Adults Only - All Inclusive

Front of property
On the beach, white sand, free beach cabanas, sun-loungers
4 outdoor pools, free pool cabanas, pool umbrellas
Premium bedding, in-room safe, individually decorated
View from room

Overview of Secrets The Vine Cancun - Adults Only - All Inclusive

VIP Access

Secrets The Vine Cancun - Adults Only - All Inclusive

5.0 star property
Adults-only property with full-service spa, connected to the convention center, near La Isla Shopping Mall

8.4/10 Very good

1,126 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Blvd. Kukulcan km. 14.5 Retorno Del Rey, Lot 38 & 38-b, Zona Hotelera, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 30 min walk
  • Delfines Beach - 40 min walk
  • Forum Beach - 12 min drive
  • Cancun Convention Center - 14 min drive
  • Tortuga Beach - 17 min drive
  • Langosta Beach - 19 min drive
  • Playa Tortugas - 22 min drive
  • Puerto Cancun Marina Town Center - 24 min drive
  • Plaza Las Americas - 29 min drive
  • Ultramar Ferry Puerto Juárez - 33 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Area shuttle (surcharge)

Restaurants

  • The Club Grill - 4 min walk
  • Fantino - 4 min walk
  • Casitas - 5 min walk
  • Naos - 14 min walk
  • Bana - 14 min walk

About this property

Secrets The Vine Cancun - Adults Only - All Inclusive

At Secrets The Vine Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be just a 5-minute drive from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Offering ocean views, Market Cafe serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 3 poolside bars, a marina, and a beach bar. The helpful staff and comfortable guestrooms get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Access to 18-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 497 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property enforces a strict dress code in the restaurants.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, up to 22 lbs)*
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 7 bars/lounges
  • 3 poolside bars
  • Restaurant
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Public winery tours
  • Winery release events
  • Pool table
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Piano
  • Fitness center
  • 18 holes of golf
  • 4 outdoor pools
  • Full-service spa
  • Marina
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages

  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free international and local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Access to 18-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

The onsite spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Market Cafe - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Dragons - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Bluewater Grill - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.
Nebbiolo - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Olio - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Cancun Vine
Cancun Vine Secrets
Secrets Cancun
Secrets Cancun All Inclusive
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Secrets Vine All Inclusive
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Vine Cancun Secrets
Vine Secrets
Secrets Vine
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Secrets Vine All Inclusive All-inclusive property
Secrets Vine Cancun Inclusive
Secrets Vine Cancun All Inclusive Adults All-inclusive property
Secrets Vine All Inclusive Adults All-inclusive property
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Hotel Secrets The Vine Cancun - All Inclusive - Adults Only
Secrets The Vine Cancun - All Inclusive - Adults Only Cancun
Secrets The Vine Cancun All Inclusive Adults Only
Secrets The Vine Cancun All Inclusive
Secrets Vine Inclusive Adults

Frequently asked questions

Does Secrets The Vine Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets The Vine Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Secrets The Vine Cancun - Adults Only - All Inclusive?
As of 28 November 2022, prices found for a 1-night stay for 2 adults at Secrets The Vine Cancun - Adults Only - All Inclusive on 18 December 2022 start from S$1,035, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Secrets The Vine Cancun - Adults Only - All Inclusive?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Secrets The Vine Cancun - Adults Only - All Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at Secrets The Vine Cancun - Adults Only - All Inclusive?
Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night.
Is parking offered on site at Secrets The Vine Cancun - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Secrets The Vine Cancun - Adults Only - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Secrets The Vine Cancun - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Secrets The Vine Cancun - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Secrets The Vine Cancun - Adults Only - All Inclusive also has 3 poolside bars, 7 bars, and a sauna, as well as a steam room and access to a nearby outdoor pool.
Are there restaurants at or near Secrets The Vine Cancun - Adults Only - All Inclusive?
Yes, Market Cafe offers Mexican cuisine and ocean views. Nearby restaurants include The Club Grill (4-min walk), Fantino (4-min walk), and Casitas (5-min walk).
Does Secrets The Vine Cancun - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Secrets The Vine Cancun - Adults Only - All Inclusive like?
Secrets The Vine Cancun - Adults Only - All Inclusive is located on the waterfront in Zona Hotelera, a short 12-minute walk from Aquaworld and 2 minutes' walk from Ballenas Beach. Travelers say this property is in a good location.

Overall score and ratings

8.4

Very good

9.3/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Janine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Relaxing Birthday
Gabby was overly nice. The staff really made my birthday trip special.
Simone, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Great place stay Food is delicious
Carolyn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Impossible to not enjoy
This was a great hotel choice for our Cancun vacation! The hotel beach was kept really nice. Towels were easily accessed but chairs are hard to come by in the afternoon. All of the pools were great, wish there was a swim up bar. A server will bring you drinks though if you do not want to get out. Food throughout the property was above expectations especially at the restaurants. No reservations needed. There is entertainment scattered throughout the day if you enjoy games, dancing, kareoke and activities like that. The preferred club is a nice pool on the 12th floor with a view. We also noticed that the service was faster in this area. The food served there was also top notch. Overall it was a great quality all inclusive vacation. My only negative things to say is the service was not always spot on but every one was pretty nice. Impossible not to enjoy your time here
William, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Seongwi, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Not happy with the food. The spa was amazing and the gym was beautiful though I would not stay here again.
Jennifer, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The only good I can say is the cleanliess is very efficient.The housekeepers clean the rooms 2-3x a day; other than that this hotel Is 3 stars . The staff is not friendly at all!! I feel as though they are being paid $5/hr or being forced to work there against their will because no one or very few pple Seemed happy to have the job . The guest check in were the first pple I encountered . They were very stoic . Not giving me any smiles or welcoming feeling . Very to the point and not friendly . There was an issue with my room because I requested a king and when the bell boy brought my bf and I up it was a double room . When I went downstairs to clarify they told me unfortunately no king beds are available and the room I booked did not guarantee a king bed I only requested. Which I feel is a sneaky way to go about it . But ok we made the best out of it !The staff all over the resort from the snack bar to the dinner restaurants everyone looked very unhappy . No one was friendly . This is my 3rd time to Mexico and never have I felt such low energy and jus misery surrounding me . The IPad in the room used for room service and see what’s to offer on campus was not working , the TV also had a channel that had the schedule for activities during the day , not working ! The AC was blasting at freezing even after I put it up yo the highest 80F it was still freezing . I called the front desk to address these issues took over 1hr for anyone to show up . Even to get toothpaste an hr wait
Veronica, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Overall nice hotel and great pools. Drinks and bartenders were great. Food was decent at most of the restaurants. As a Preferred club guest, the room, views, and private pool access was awesome. Not impressed by butler service though.
Christopher, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kron, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Didn’t like the lobby fragrance as it was changed from the previous fragrance two years ago. Also, the playboy channel. Should be asked at check in time if should be block.
Miguel, 4-night romance trip
Verified Expedia guest review