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Palacio Nazarenas, A Belmond Hotel, Cusco

Luxury hotel with spa, near Pre-Columbian Art Museum

  • Free WiFi
From
S$527

Image gallery

  • Studio Suite, City View - Guest Room
  • Studio Suite, City View - Guest Room
  • Pool
  • Suite, 1 Bedroom (Colonial Arch) - Bathroom
  • Studio Suite, City View - Guest Room
Studio Suite, City View - Guest Room. Image 1 of 67.
1 / 67Studio Suite, City View - Guest Room
Calle Plazoleta Nazarenas 223, Cusco, 8002, Cusco, Peru
10.0.Exceptional.
  • We got upgraded to a suite. It was perfect!

    Mar 8, 2020

  • I have stayed at many hotels around the world and this has been the best experience I…

    Nov 8, 2019

See all 22 reviews

Official standards

This property advises that it adheres to Sanitary Protocol for Categorized Hotels (Peru), Belmond Protects (Belmond), Safe Travels (WTTC - Global), COVID-19 Guidelines (CDC), GBAC STAR Facility Accreditation (global expert), CovidClean (Safehotels - global expert), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 55 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

What’s around

  • In Cusco Historic Center
  • Pre-Columbian Art Museum - 1 min walk
  • Inca Museum - 2 min walk
  • Plaza de Armas - 4 min walk
  • Cusco Cathedral - 4 min walk
  • Coricancha - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Suite
  • Junior Suite
  • Deluxe Studio Suite
  • Suite, 1 Bedroom
  • Studio Suite, City View
  • Deluxe Studio Suite, City View
  • Suite, 1 Bedroom (Colonial Arch)
  • Suite, 1 Bedroom (Nazarenas)
  • Studio Suite, 1 Bedroom (Inca)
  • Palacio Suite: King size four-poster bed

What’s around

Landmarks

  • In Cusco Historic Center
  • Pre-Columbian Art Museum - 1 min walk
  • Inca Museum - 2 min walk
  • Plaza de Armas - 4 min walk
  • Cusco Cathedral - 4 min walk
  • Coricancha - 10 min walk
  • San Pedro Market - 11 min walk
  • Real Plaza Cusco - 40 min walk
  • Tambomachay - 5.9 mi / 9.5 km
  • Cochahuasi Animal Sanctuary - 13.1 mi / 21.2 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 18 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 17 min walk
  • Poroy Station - 32 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Free cruise terminal shuttle
map
See on map
Calle Plazoleta Nazarenas 223, Cusco, 8002, Cusco, Peru

At a glance

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.
All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • Up to 26 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle (available 24 hours)*
  • Free cruise terminal shuttle*

Parking

  • No onsite parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Pool umbrellas

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1596
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Hypnoze Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

Senzo Restaurant - This poolside fine-dining restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Senzo Bar - This poolside bar specializes in Peruvian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

Palacio Nazarenas, A Belmond Hotel, Cusco is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 29 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 110.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

PetsPay at property

  • Pets are allowed for an extra charge of USD 100 per pet, per night
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 10:00 AM to 5:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru) and Belmond Protects (Belmond).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (WHO)
  • Safe Travels (WTTC - Global)
  • GBAC STAR Facility Accreditation (global expert)
  • COVID-19 Guidelines (CDC)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Palacio Nazarenas
  • Belmond Palacio Nazarenas
  • Palacio Nazarenas, A Belmond Hotel, Cusco Hotel
  • Palacio Nazarenas, A Belmond Hotel, Cusco Cusco
  • Palacio Nazarenas, A Belmond Hotel, Cusco Hotel Cusco
  • Palacio Nazarenas Cusco
  • Palacio Nazarenas Hotel
  • Palacio Nazarenas Hotel Cusco
  • Belmond Palacio Nazarenas Hotel Cusco
  • Belmond Palacio Nazarenas Hotel
  • Belmond Palacio Nazarenas Cusco
  • Belmond Palacio Nazarenas

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Palacio Nazarenas, A Belmond Hotel, Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Palacio Nazarenas, A Belmond Hotel, Cusco.
  • Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 5:00 PM.
  • Yes, dogs are welcome, with a maximum weight of 26 lbs per pet. There's a charge of USD 100 per pet, per night.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, Senzo Restaurant offers Peruvian cuisine, pool views, and poolside dining. Nearby restaurants include LIMO Cocina Peruana & Pisco Bar (3-min walk), Paddy's Irish Pub (3-min walk), and Heidi (3-min walk).
  • Yes, an airport shuttle is available. The charge is USD 25 per person one-way.
  • Onsite recreation at Palacio Nazarenas, A Belmond Hotel, Cusco includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Palacio Nazarenas, A Belmond Hotel, Cusco also has a garden.
10.0.Exceptional.
  • 10.0.Exceptional

    Outstanding stay

    The instant we got to Belmond Palacio Nazarenas we knew we should have booked more nights. It is the best hotel we've ever stayed at. We were greeted with some delicious tea and cookies, and then showed to our room. We had been upgraded to a bigger suite. The room itself was beautiful, as well as the bathroom with separate toilet, shower, and a huge bathtub. We also had a balcony overlooking a beautiful courtyard. We then settled in and had the complimentary pisco sour lesson in our room with our wonderful butler Victor. When I mentioned I would love to try some Peruvian fruits, he brought a tray of multiple local fruits so I could try them all in our room! Rooms also include complimentary pisco, rum, espresso, and a free stocked minibar and snacks. The swimming pool is outrageously beautiful. The breakfast buffet was stunning and delicious. You can also use the steam room at the spa for free. We were almost crying as we packed our suitcases... Can't wait to visit another Belmond hotel on our next vacation.

    Clementine, 1 night trip, Oct 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel grounds are amazing. Beautiful, quiet and private pool and courtyards.

    Nancy, 1 night trip, Aug 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Recommeneded

    Amazing place with exceptional service. We have stayed at many top hotels in the world and this is as good as it gets.

    Anthony, 2 night romance trip, Apr 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay in Cusco

    Wonderfully gracious hotel and staff. We stayed in the newer wing facing the pool so we didn't have any of the lovely views of Cusco, but it was also quiet and close to the restaurant for breakfast. Also great to take a dip in the pool and hop back to our room. Great location in Cusco and very helpful staff. We stayed 5 days.

    Christine, 4 night romance trip, Nov 22, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Simple fabulous ! Can't wait to return we were sad to leave.

    DrM, 1 night trip, Nov 16, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing experience in Cuzco

    We absolutely kicked our stay in Palacio Nazarenas. The service was amazing, the spa a dream, the place full of charm and history, the room very spacious. The only regret was the AC placed just on the top of the bed.

    Charlotte, 1 night romance trip, Oct 22, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The rooms are spectacular and staff is amazing. We really enjoy the breakfast.

    FamilyGuy, 3 night trip, Oct 20, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    One of the most amazing and historic hotels I’ve ever stayed at.

    Lona, 3 night trip, Oct 6, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Unbelievable service

    This hotel has so much charm and exceptional standards.

    MICHAEL, 1 night romance trip, Sep 18, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ce fut l'expérience avec le meilleur service que j'ai vécu dans ma vie à travers le monde et je voyage beaucoup dans ce genre d'hôtel. Tout était extraordinaire.

    2 night family trip, Jan 20, 2020

    Verified Expedia guest review

See all 22 reviews