Downtown

Photo gallery for Downtown

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Revolution Suite | Premium bedding, minibar, in-room safe, desk
Colonial Queen | Premium bedding, minibar, in-room safe, desk

Overview of Downtown

VIP Access

Downtown

3-star property
Luxury hotel with outdoor pool, near Zócalo

8.8/10 Fabulous

305 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Isabel La Catolica 30, Mexico City, CDMX, 6010
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Self parking
  • Pool bar
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Historic Center
  • Zócalo - 5 min walk
  • Palacio de Bellas Artes - 10 min walk
  • Paseo de la Reforma - 18 min walk
  • Alameda Central - 6 min drive
  • Monument to the Revolution - 11 min drive
  • U.S. Embassy - 15 min drive
  • The Angel of Independence Monument - 15 min drive
  • Chapultepec Park - 21 min drive
  • Museo Nacional de Antropologia - 23 min drive
  • Parque Zoologico de Chapultepec - 24 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 22 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 77 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 10 min drive
  • Tlalnepantla de Baz Station - 13 min drive
  • Allende Station - 5 min walk
  • Zocalo Station - 6 min walk
  • Isabel la Catolica Station - 9 min walk
  • Airport shuttle (surcharge)

About this property

Downtown

3-star luxury hotel near Zócalo
Located close to Palacio de Bellas Artes, Downtown provides free continental breakfast, a roundtrip airport shuttle, and a poolside bar. The onsite restaurant, Lobby, features international cuisine. In addition to a rooftop terrace and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), an elevator, and a TV in the lobby
  • Tour/ticket assistance, a 24-hour front desk, and multilingual staff
  • Free newspapers, concierge services, and luggage storage
  • Guest reviews give top marks for the pool and central location
Room features
All 17 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 13.00 per night)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Lobby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Terraza - Onsite rooftop bar. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (roundtrip)

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Self parking costs USD 13.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Downtown Hotel
Hotel Downtown
Downtown Hotel Mexico City
Downtown Mexico City
Downtown Mexico City
Downtown Hotel Mexico City

Frequently asked questions

Does Downtown offer free cancellation for a full refund?
Yes, Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Downtown?
As of 7 October 2022, prices found for a 1-night stay for 2 adults at Downtown on 10 October 2022 start from S$265, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Downtown?
Yes, there's an outdoor pool.
Are pets allowed at Downtown?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 50 per pet, per night.
Is parking offered on site at Downtown?
Yes. Self parking costs USD 13.00 per night.
Is airport shuttle service offered by Downtown?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle roundtrip.
What are the check-in and check-out times at Downtown?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Downtown and nearby?
Downtown has an outdoor pool.
Are there restaurants at or near Downtown?
Yes, Lobby offers international cuisine. Nearby restaurants include VIPS (3-min walk), Tacos de Canasta Los Especiales (3-min walk), and Café el Popular (3-min walk).
What's the area around Downtown like?
Downtown is in Historic Center, a short 5-minute walk from Allende Station and 5 minutes' walk from Zócalo. Our travelers say the local area is very central.

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

JAMES, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alison, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was one of the nicest boutique hotels I have ever seen. Elegant, with ancient touches and a strong local character.
James, 1-night family trip
Verified Expedia guest review

8/10 Very good

We stumbled upon this property a couple of years ago, we had a number of hours to kill in cdmx and visited the restaurant downstairs. We returned to stay in the hotel at the recommendation of friends. The property is quite breathtakingly beautiful with exquisite design features. The rooms are spacious and decadent with open plan elements and clean finishes. Rooms are sparsely decorated and dim lighting is quite beautiful….until you need to find anything in your luggage or get ready in front of the bathroom mirror _ which is impossible in such dark surroundings! Which leads me to the only other negatives - The room lacked tea or coffee making facilities and if you need ice in your room, you’ll need to call reception. Good luck in trying to call reception as there is no direction on what to dial on the phone, luckily it didn’t take much time to figure that one out. There’s no room service menu in the room either. Only one comfortable chair in the room, and the noise… there are the most amazing acoustic blocking doors installed to block out the street noise and the music from the rooftop bar, but the noise of the a/c in the room is really loud - even on low. The rooftop pool is beautiful and the facilities up there are lovely but the pool is freezing cold and totally unusable! Nevertheless, I’ll give this hotel a 4.5 out of 5
Neil, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay at Downtown and would highly recommend this property for all travelers. Hotel staff were all very helpful. The hotel is charming and comfortable. We hope to return some day!
Aaron, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Juan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely amazing hotel. Beautiful, unique, comfortable, clean, wonderful staff, great breakfasts.
Christopher, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Impressive old building. Helpful staff. But the rooms are dark, impractical and depressing. The air conditioning does not work well. The only windows open into the common passage so there is no privacy. Lighting in the rooms is too little. The toilets are made later into the room with no doors. Only a curtain. They did however permit a switch to their sister hotel after a day which was much nicer. Overall very disappointing.
Jayant, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

constance, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

amir, 4-night trip
Verified Expedia guest review