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Ashford Castle

Photo gallery for Ashford Castle

Exterior
Pool
Hideaway Cottage | View from room
Hideaway Cottage | Premium bedding, pillow-top beds, minibar, in-room safe
Restaurant

Overview of Ashford Castle

Ashford Castle

5.0 star property
Luxury hotel in Cong with golf course and spa
9.8 out of 10 Exceptional
9.8/10 Exceptional

395 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
Ashford Castle, Cong, Co. Mayo, F31 CA48
Main amenities
  • Daily housekeeping
  • Golf course
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Ashford Castle - 1 min drive
  • Eyre Square - 44 min drive
  • Kylemore Abbey - 51 min drive

Getting around

  • Shannon (SNN) - 95 min drive
  • Claremorris Station - 37 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Puddleducks Cafe - 12 min walk
  • George V - 3 min walk
  • Cullen's at the Cottage - 2 min walk
  • The Crowe's Nest Pub - 11 min walk
  • Pat Cohan's Bar - 10 min walk
Map

About this property

Ashford Castle

A great choice for a stay in Cong, Ashford Castle features a golf course and offers an airport shuttle (available 24 hours) for EUR 520 per vehicle. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with hot stone massages, body wraps or manicures and pedicures. Other highlights at this luxurious hotel include 3 bars/lounges, a fitness centre and a sauna. The helpful staff and local sightseeing get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 82 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare

Pets

  • Pets allowed (dogs only, 1 per room, up to 50 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Free supervised childcare/activities

What to do

  • Tennis
  • Archery
  • Golfing
  • Horse riding/hire
  • Shopping
  • Pool table
  • Fishing
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Golf caddy on-site
  • Golf cart on-site
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Fitness centre
  • 18 holes of golf
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a steam room.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Ashford Castle is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 520 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 1000 per stay
  • Pets are allowed for an extra charge of EUR 1000 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Ashford Castle
Ashford Castle Cong
Ashford Castle Hotel
Ashford Castle Hotel Cong
Castle Ashford
Ashford Castle Ireland/Cong
Ashford Castle Cong
Ashford Castle Hotel
Ashford Castle Hotel Cong

Frequently asked questions

Does Ashford Castle offer free cancellation for a full refund?
Yes, Ashford Castle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ashford Castle?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Ashford Castle?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lb per pet. There's a charge of EUR 1000 per pet, per stay, and there's also a deposit of EUR 1000 per stay. Service animals are exempt from fees.
Is parking offered on site at Ashford Castle?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Ashford Castle?
Yes, an airport shuttle is available. The charge is EUR 520 per vehicle one-way.
What are the check-in and check-out times at Ashford Castle?
You can check in from 4:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Ashford Castle and nearby?
Have fun with on-site activities such as horse riding, archery and fishing, and practise your swing at the golf course. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a sauna. Ashford Castle also has a steam room and a picnic area, as well as a garden.
Are there restaurants at or near Ashford Castle?
Yes, there are 3 on-site restaurants.
What's the area around Ashford Castle like?
Ashford Castle is a short 1-minute walk from Ashford Castle and 9 minutes' walk from Cong Abbey. The local area is walkable and popular with nature enthusiasts.

Reviews

9.8

Exceptional

9.9/10

Cleanliness

9.9/10

Staff & service

9.9/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Once in a Lifetime Trip
Grounds are beautiful and you are treated like royalty from the moment you enter the hotel. You receive an orientation and you do receive calls to check in on how you are doing. There is no need to leave the grounds since there are a few restaurants to pick from on-premise. Short walk to Cong is you want to check out the Quiet Man bar. We stayed two days and wish it was longer.
Falconry experience at the Ashford.
Maureen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing. I stayed at this property about 8 years ago and remembered the service was impeccable. That is why I returned. Unfortunately it has lost a great deal of its quality and service you would expect for $750 per night room. Only about half of the employees were friendly and pleasant the others didn’t seem to care much about providing service. You need to make reservations for the indoor pool which I found unusual. We opted to eat at the casual dining restaurant which was the only positive and enjoyable experience there. Our waitress was amazing. The room was small. Nothing in the mini bar is free, which was sad because you are paying a premium to stay there. On the previous night we stayed at a different 5 star hotel that gave us free beer, sodas, and endless water. Breakfast was horrible, my food came out soggy. They used to have a wonderful buffet 8 years ago but now you can only order from a menu and your options are limited. I would say this hotel this is more of a 4 star hotel, not luxury at all. The icing on the cake was when they loaded our luggage into the car and told us where it was parked so we could walk to it in the rain, they didn’t drive it to us.
Rebecca M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
The castle and staff are amazing! Can’t do enough for you and can’t wait to stay again!
Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deirdre, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff and excellent service
John, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic 5*
Most amazing experience ever had in hotel. 5*service. Couldnt fault it.
Orlaith, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night trip
Verified Expedia guest review