See all properties
Save

Choose dates to view prices

Grosvenor House Suites

Photo gallery for Grosvenor House Suites

Property entrance
Kensington Penthouse | Terrace/patio
Serpentine Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
51-inch flat-screen TV with digital channels, TV, books
Grosvenor Penthouse | Private kitchen | Fridge, microwave, oven, stovetop

Overview of Grosvenor House Suites

Grosvenor House Suites

5.0 star property
Luxury aparthotel with restaurant, near Hyde Park
8.4 out of 10 Very good
8.4/10 Very good

57 verified Hotels.com guest reviews

Property highlights

  • Kitchen
  • Laundry facilities
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
Map
Park Lane, (corner of Mount Street), London, England, W1K 7TN
Main amenities
  • 130 smoke-free apartments
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Spa services
  • Babysitting
  • 24-hour front desk
  • Coffee/tea in a common area
  • Reception fireplace
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Separate bath and shower

Room options

About this area

What's nearby

  • In London City Centre
  • Hyde Park - 2 min walk
  • Marble Arch - 7 min walk
  • Oxford Street - 15 min walk
  • Buckingham Palace - 18 min walk
  • Piccadilly Circus - 21 min walk
  • Leicester Square - 26 min walk
  • Royal Albert Hall - 27 min walk
  • Trafalgar Square - 29 min walk
  • Natural History Museum - 31 min walk
  • The British Museum - 31 min walk

Getting around

  • Heathrow Airport (LHR) - 39 min drive
  • London (LTN-Luton) - 42 min drive
  • London (LCY-London City) - 44 min drive
  • London (STN-Stansted) - 54 min drive
  • London (SEN-Southend) - 64 min drive
  • Gatwick Airport (LGW) - 83 min drive
  • Marylebone Station - 21 min walk
  • London Victoria Rail Station - 22 min walk
  • London Paddington Station - 22 min walk
  • Marble Arch Underground Station - 6 min walk
  • Hyde Park Corner Underground Station - 10 min walk
  • Bond Street Underground Station - 12 min walk

Restaurants

  • Marriott Grosvenor House Executive Lounge - 1 min walk
  • North Audley Cantine - 7 min walk
  • Hideaway - 4 min walk
  • CUT at 45 Park Lane - 5 min walk
  • Cut - 5 min walk
Map

About this property

Grosvenor House Suites

When you stay at Grosvenor House Suites, you'll be in a great location, within a short 10-minute walk of Hyde Park and Marble Arch. Guests can indulge in massages and enjoy international cuisine at The Atrium, which is open for breakfast, lunch and dinner. A bar/lounge and a 24-hour fitness centre are other highlights, and apartments feature soaking baths and kitchens. Fellow travellers like the family-friendly amenities and location. The property is only a short walk to public transportation: Marble Arch Underground Station is 6 minutes and Hyde Park Corner Underground Station is 10 minutes.

Languages

Arabic, English, Filipino, French, German, Italian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Property amenities

Pool/Spa

  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Valet parking on site (GBP 60 per day)

Family friendly

  • Children stay for free (see details)
  • Babysitting (surcharge)

Restaurants on site

  • The Atrium

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Freezer
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Full breakfast available for a fee daily 7 AM–11 AM: GBP 42-42 for adults and GBP 16-16 for children
  • 1 restaurant
  • 1 bar
  • Dining table
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Egyptian cotton sheets
  • Bed sheets provided
  • Rollaway/extra beds: GBP 80 per night

Bathrooms

  • Separate bath and shower
  • Rainfall shower head
  • Deep-soaking bath
  • Soap
  • Shampoo
  • Toilet paper
  • Dressing gowns
  • Free toiletries
  • Bidet
  • Children's dressing gowns

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 51-inch flat-screen TV with premium channels
  • Pay films
  • Books

Laundry

  • All-in-one washer and dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • GBP 100 per pet per week
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Accessible bath
  • Lift
  • Grab bar in bath
  • Hardwood flooring in public areas
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Smooth flooring in public areas
  • Soundproofing
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • Near a metro station
  • Near a train station
  • Near a health or beauty spa
  • Near outlet shopping

Things to do

  • 24-hour fitness centre
  • Nature reserve
  • Casino nearby

Safety features

  • Carbon monoxide detector
  • Security system
  • Smoke detector
  • Window guards

General

  • 130 rooms
  • 7 floors
  • 1 building
  • Connecting/adjoining rooms avaliable

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

The Atrium – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 42 to 42 for adults and GBP 16 to 16 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 80 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 100 per pet, per week

Parking

  • Valet parking costs GBP 60 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Frequently asked questions

Does Grosvenor House Suites offer free cancellation for a full refund?
Yes, Grosvenor House Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grosvenor House Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grosvenor House Suites?
Yes, cats and dogs are welcome. There's a charge of GBP 100 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Grosvenor House Suites?
Yes. Valet parking costs GBP 60 per day.
What are the check-in and check-out times at Grosvenor House Suites?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Grosvenor House Suites and nearby?
Grosvenor House Suites has a 24-hour fitness centre and spa services.
Are there restaurants at or near Grosvenor House Suites?
Yes, The Atrium offers international cuisine.
Does Grosvenor House Suites have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does Grosvenor House Suites have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a coffee maker and a toaster.
What's the area around Grosvenor House Suites like?
Grosvenor House Suites is a short 6-minute walk from Marble Arch Underground Station and 2 minutes' walk from Hyde Park. Travellers say that the area is walkable and good for shopping.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

6.0/10

Amenities

8.3/10

Property conditions & facilities

Reviews

8/10 Very good

Nice location
David, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Concierge were quite friendly specifically Paolo from Italy. Moreover, reception was helpful and provide me with late checkout.
ABDULAZIZ, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Abdullah, 7-night trip
Verified Hotels.com guest review

6/10 Good

Not bad
The hotel has a great location. But I did not like the breakfast system, my reservation was including the breakfast but I paid extra cash in check out. In general I’m a big fan of Jumeirah hotels, however I will not stay at the Grosvenor hotel again. I felt I paid a big amount of money for nothing. Sorry but this is my feelings.
Omar, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Taibah, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chularatana, 12-night business trip
Verified Hotels.com guest review

6/10 Good

Mazen, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Staff
Amazing staff and service, great location, all the staff were helpful specially Loubna at the reception and all of the Concierge staff. They will make you feel as part of a family
Thamer, 8-night business trip
Verified Hotels.com guest review

8/10 Very good

jaber, 14-night family trip
Verified Hotels.com guest review

10/10 Exceptional

10-night trip
Verified Expedia guest review