Grand Hotel Italia
Luxury hotel in Cluj-Napoca with outdoor pool and restaurant
- Free WiFi
- All (24)
- Interior (5)
- Bar/Dining (5)
- Fitness/Leisure (1)
- Rooms (9)
- Exterior (3)
- Other (1)
Pool
Deluxe Room - Guest Room View
Classic Room - Guest Room
Classic Room - Guest Room
Classic Room - Guest Room
Deluxe Room - Living Area
Classic Room - Bathroom
Classic Room - Bathroom
Terrace/Patio
Exterior
Exterior
Hotel Lounge
Food Court
Dining
Breakfast Area
Lobby
Interior Detail
Ballroom
Meeting Facility
Deluxe Room - Living Area
Classic Room - Guest Room
Restaurant
Meeting Facility
Grand Hotel Italia
Pool[1/24]
Hotel is so well maintained and super clean. The room is very spacious and breakfast is…
The positives were...Lovely decor, comfy room, friendly and helpful reception. The…
Hotels.com™ Rewards
Grand Hotel Italia
More Info: 6823 2342
from S$130- Classic Room
- Deluxe Room
- Classic Single Room, 1 Twin Bed
- Deluxe Single Room
At a glance
Key facts
Hotel size
- This hotel has 187 rooms
- This hotel is arranged over 10 floors
Arriving/leaving
- Check-in time 2 PM-2 AM
- Check-out time is noon
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed (dogs only)*
- 2 per room (up to 7 lbs)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Onsite self parking (RON 10 per day)
Payment types at the property
Other information
- Smoke-free property
FAQs for Grand Hotel Italia
Does Grand Hotel Italia offer free cancellation for a full refund? Yes, Grand Hotel Italia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Grand Hotel Italia? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Grand Hotel Italia? Yes. Self parking costs RON 10 per day. Is there a pool at Grand Hotel Italia? Yes, there's an outdoor pool. Are pets allowed at Grand Hotel Italia? Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 7 lbs per pet. There's a charge of RON 37 per pet, per night. What are the check-in and check-out times at Grand Hotel Italia? You can check in from 2 PM - 2 AM. Check-out time is noon. Are there restaurants at or near Grand Hotel Italia? Yes, there's an onsite restaurant. Nearby restaurants include Da Vinci Ristorante (5-min walk) and Engels Bistro (15-min walk). Is airport shuttle service offered by Grand Hotel Italia? Yes, an airport shuttle is available. The charge is RON 83.70 one-way. Is there an onsite casino at Grand Hotel Italia? No, this hotel doesn't have a casino, but Casino Parcul Central (6-min drive) and Gold Casino (6-min drive) are both nearby.
Recent reviews
Superb 9.2 From 78 reviews
Very good
Grandiose lobby. Breakfast food disappointing for a 5 star hotel. Guests be aware! On weekends they are using the food from previous nights parties for next day breakfast!
us2 night family trip
Very good
Very nice hotel, excellent breakfast, friendly staff
us2 night family trip
Good
The front desk staff (especially Dan) was fantastic and when my husband and I had a drink at the bar the night of our visit, the bartender was friendly and funny. My problem was breakfast - the service was TERRIBLE. Only one server acknowledged my husband and I and that was only one time when we asked “can we sit here” and she gave us a curt “yes.” Although breakfast was a buffet, the description offered eggs to order. There was no sign of any eggs being made at the buffet, but the same unfriendly server brought other people in the restaurant eggs from the kitchen along with cappuccinos and other types of coffee drinks. And she was interactive and pleasant with those other people. Frankly, I was offended by the lack of attention and it cast a pall over the entire experience.
Mary, us1 night romance trip
Exceptional
Really enjoyed our stay at the hotel! Attentive staff, clean and comfortable rooms, nice amenities! We really enjoyed the pool and the good breakfast! Very quiet area and plenty of parking! Will be back!
Diana, us1 night family trip
Exceptional
Heated outdoor pool!
Amazing hotel. Great rooms. The pool is great - slightly heated! Breakfast incredible. Brilliant value for money
gb2 night trip with friends
Fair
I checked in and wasn’t even welcomed, I was asked if I had a reservation and I said I did. I was given a key to my room and I was waiting for someone to help me with my luggage but no one came. At a 5 star hotel you expect for someone to help you carry your luggage to your room. No one did. I had a friend joining me at the swimming pool and for outsiders there is a fee to pay to use the swimming pool. Three different staff members asked for three different fees. They should have the same price regardless who is asking. The hotel was clean and the food was good.
us7 night family trip
Exceptional
Lovely grand hotel with great staff always happy to help. This is our second stay and we will definitely back again.
gb4 night romance trip
Good
It looks amazing however, lots of broken bits and pieces and light panel in our room kept flashing all night. The pool you had to pay to use and it wasn’t cheap. Hardly anyone used it
gb1 night family trip
Very good
They could improve the A/C units, the lowest setting was 22C and the power of the unit was not enough for the size of the room. Summers in Romania can be quite hot
Fran, us1 night romance trip
Exceptional
Impressive spacious lobby, big nicely appointed rooms, beautiful views from the terrace/balcony
us1 night family trip
