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Grand Hotel Italia

Photo gallery for Grand Hotel Italia

Exterior
Outdoor pool
View from room
Minibar, in-room safe, desk, soundproofing
Classic Room | Minibar, in-room safe, desk, soundproofing

Overview of Grand Hotel Italia

Grand Hotel Italia

5.0 star property
Luxury hotel in Cluj-Napoca with outdoor pool and restaurant

9.2/10 Superb

159 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Str. Vasile Conta Nr.2, Cluj-Napoca, 400478
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Conference centre
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

Getting around

  • Cluj-Napoca (CLJ) - 24 min drive
  • Cluj-Napoca Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Da Vinci Ristorante - 5 min walk
  • Engels Bistro - 15 min walk
  • Hora - 15 min walk
  • Toni's Pub - 15 min walk
  • Los Toreros - 17 min walk

About this property

Grand Hotel Italia

A great choice for a stay in Cluj-Napoca, Grand Hotel Italia offers an airport shuttle (available 24 hours). After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool, a terrace and a garden are other highlights at this luxurious hotel. Fellow travellers say good things about the pool and helpful staff.

Languages

English, Italian, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 187 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM until 2 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 7 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (RON 10 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • English
  • Italian
  • Romanian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of RON 49.50 for adults and RON 49.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of RON 83.70 (one-way)

Children & extra beds

  • Cots/infant beds are available for RON 49.50 per night
  • Rollaway beds are available for RON 123.75 per night
  • Airport shuttle service for children costs RON 83.70

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of RON 39.6 per pet, per night

Parking

  • Self-parking costs RON 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hotel Italia Cluj-Napoca
Grand Italia Cluj-Napoca
Grand Hotel Italia Cluj County/Cluj-Napoca, Romania
Grand Hotel Italia Cluj County/Cluj-Napoca
Grand Hotel Italia Hotel
Grand Hotel Italia Cluj-Napoca
Grand Hotel Italia Hotel Cluj-Napoca

Frequently asked questions

Does Grand Hotel Italia offer free cancellation for a full refund?
Yes, Grand Hotel Italia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Italia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Italia?
Yes, there's an outdoor pool.
Are pets allowed at Grand Hotel Italia?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 7 lbs per pet. There's a charge of RON 39.6 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Grand Hotel Italia?
Yes. Self-parking costs RON 10 per day.
Is an airport shuttle service offered by Grand Hotel Italia?
Yes, an airport shuttle is available. The charge is RON 83.70 one-way.
What are the check-in and check-out times at Grand Hotel Italia?
You can check in from 2 PM - 2 AM. Check-out time is noon.
Is there an on-site casino at Grand Hotel Italia?
No, this hotel doesn't have a casino, but Casino Parcul Central (16-min drive) and Gold Casino (18-min drive) are both nearby.
What is there to do at Grand Hotel Italia and nearby?
Grand Hotel Italia has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Grand Hotel Italia?
Yes, there's an on-site restaurant. Nearby restaurants include Da Vinci Ristorante (5-min walk), Engels Bistro (15-min walk) and Hora (15-min walk).

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

A very beautiful property with spacious rooms.
Alexandra, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice stay, excellent location. They tried to charge us with Dinner that we didn’t take in the hotel! Be aware!
Lewaa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel all in all!
Joseph, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel. Old style, but big rooms, super clean and great water pressure. Gym is fantastic!
David, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Everything
VERNON, 2-night trip
Verified Expedia guest review

10/10 Exceptional

VERNON, 1-night trip
Verified Expedia guest review

10/10 Exceptional

clinton, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Emanuele, 1-night family trip
Verified Hotels.com guest review