ARCOTEL Onyx Hamburg

4.5 star property
Luxury hotel with bar/lounge, near Reeperbahn

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ARCOTEL Onyx Hamburg

Photo gallery for ARCOTEL Onyx Hamburg

Property amenity
Living area
Lobby lounge

Overview of ARCOTEL Onyx Hamburg

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
Reeperbahn 1a, Hamburg, HH, 20359
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
Feel at home
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Junior Suite

  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Room

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds


  • 54 sq m
  • Sleeps 3
  • 3 Single Beds

Comfort Room

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Saint Pauli
  • Reeperbahn - 5 min walk
  • Miniatur Wunderland - 22 min walk
  • Elbe Philharmonic Hall - 26 min walk
  • St. Michaelis Church - 1 min drive
  • St. Pauli Piers - 1 min drive
  • Fish Market - 3 min drive
  • Hamburg City Hall - 3 min drive
  • Hamburg Cruise Center - 4 min drive
  • University Medical Center Hamburg-Eppendorf - 8 min drive
  • Hagenbeck Zoo - 8 min drive

Getting around

  • Hamburg Airport (HAM) - 27 min drive
  • Michaeliskirche Hamburg Station - 10 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Sternschanze Station - 24 min walk
  • St. Pauli U-Bahn - 2 min walk
  • Landungsbrücken Station - 8 min walk
  • Reeperbahn S-Bahn - 9 min walk


  • Pizza Bande - 11 min walk
  • Cuneo - 7 min walk
  • Slim Jims - 15 min walk
  • Holy Taco - 9 min walk
  • StrandPauli - 10 min walk

About this property

ARCOTEL Onyx Hamburg

ARCOTEL Onyx Hamburg puts you 0.3 mi (0.4 km) from Reeperbahn and 1.2 mi (1.9 km) from Miniatur Wunderland. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. This luxurious hotel is also 1.3 mi (2 km) from Elbe Philharmonic Hall and 3.9 mi (6.3 km) from Hagenbeck Zoo. Public transportation is only a short walk: St. Pauli U-Bahn is steps away and Landungsbrücken Station is 8 minutes.


English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out

Safety measures

Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 215 rooms
  • Arranged over 7 floors


  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets allowed (dogs only, 1 total)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (EUR 20 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (592 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 76-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 6 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person

Children & extra beds

  • Rollaway beds are available for EUR 40.0 per night


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night


  • Self-parking costs EUR 20 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.


Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

ARCOTEL Hamburg Onyx
ARCOTEL Onyx Hamburg
ARCOTEL Onyx Hotel
ARCOTEL Onyx Hotel Hamburg
Hamburg ARCOTEL Onyx
Hamburg Onyx
Onyx ARCOTEL Hamburg
Onyx Hamburg
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

Frequently asked questions

Does ARCOTEL Onyx Hamburg offer free cancellation for a full refund?
Yes, ARCOTEL Onyx Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ARCOTEL Onyx Hamburg?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at ARCOTEL Onyx Hamburg?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at ARCOTEL Onyx Hamburg?
Yes. Self-parking costs EUR 20 per day.
What are the check-in and check-out times at ARCOTEL Onyx Hamburg?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at ARCOTEL Onyx Hamburg?
No, this hotel doesn't have a casino, but Casino Reeperbahn (5-min walk) and Casino Esplanade (3-min drive) are both nearby.
What's the area around ARCOTEL Onyx Hamburg like?
ARCOTEL Onyx Hamburg is in Saint Pauli, a short 2-minute walk from St. Pauli U-Bahn and 5 minutes' walk from Reeperbahn.







Staff & service




Property conditions & facilities




10/10 Exceptional

martin, 2-night family trip
Verified guest review

2/10 Poor

Darrell, 1-night trip
Verified guest review

8/10 Very good

We enjoyed our stay and loved the convenient amenities and access to other locations.
Marcus, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very spacious, clean and cozy room. Nice window seat. Smartly furnished room with cool design. The room is very well noise-isolated and there was no noise from the street or neighboring rooms. This is one of the best 4-start hotels we have been to. The hotel is very close to public transportation.
Marek, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean and modern. The breakfast is incredible. Great food, quality, and variety in an attractive setting. Most importantly, the staff servicing the breakfast does an incredible job - efficient and friendly. Amazing. Highly recommend.
James, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

noyan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Rob, 4-night trip
Verified Expedia guest review

2/10 Poor

Benjamin, 2-night trip
Verified Expedia guest review

2/10 Poor

henrik, 1-night trip
Verified guest review

2/10 Poor

Verified Expedia guest review