Carrera 19 No. 71 A 30, Bogotá, Distrito Capital, 111221
What's nearby
Movistar Arena - 4 min drive
Andino Shopping Center - 5 min drive
Estadio Nemesio Camacho - 5 min drive
93 Park - 5 min drive
U.S. Embassy Bogotá - 11 min drive
Getting around
Bogotá (BOG-El Dorado Intl.) - 29 min drive
Estación Usaquén Station - 13 min drive
Estación La Caro Station - 24 min drive
Cajicá Station - 34 min drive
Restaurants
Coctel del Mar - 6 min walk
Hipermar - 6 min walk
Cervecería Gigante - 4 min walk
Domino's Pizza Avenida Chile - 3 min walk
La Chispita Roja - 3 min walk
About this property
Hotel Fénix Real
At Hotel Fénix Real, you'll be within a 10-minute drive of 93 Park and Unicentro Bogotá. Free perks include WiFi, self-parking and full breakfast daily between 7:30 AM and 9 AM. Also, Salitre Plaza Shopping Mall and U.S. Embassy Bogotá are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
23 rooms
Arriving/Leaving
Check-in start time: 12:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–9 AM
Coffee shop
Coffee/tea in a common area
Working away
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Minibar
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
This property accepts credit cards.
Also known as
Hotel Fénix Real Hotel
Hotel Fénix Real
Hotel Fenix Real Bogota
Hotel Fénix Real Bogotá
Hotel Fénix Real Hotel Bogotá
Frequently asked questions
Does Hotel Fénix Real offer free cancellation for a full refund?
Yes, Hotel Fénix Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Fénix Real?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Fénix Real?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Fénix Real?
Check-in start time: 12:30 PM; check-in end time: midnight. Check-out time is noon.
What's the area around Hotel Fénix Real like?
Hotel Fénix Real is a short 17-minute walk from Atlantis Plaza Shopping Mall and 17 minutes' walk from Lourdes Square.
Hotel Fénix Real Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
6.0/10
Amenities
7.2/10
Property conditions & facilities
Reviews
6/10 Good
17 March 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
4 December 2019
Verified traveller
20-night trip
Verified Expedia guest review
8/10 Very good
1 December 2019
Really good attention to guest
Garage a little too small
LouisBrito
LouisBrito, 2-night family trip
Verified Expedia guest review
8/10 Very good
7 September 2019
Nice place, lovely staff,
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 August 2019
Verified traveller
10-night trip
Verified Expedia guest review
6/10 Good
27 May 2019
Ana
Ana, 5-night romance trip
Verified Hotels.com guest review
6/10 Good
9 January 2019
Helpful staff, willing to go above and beyond, but hotel resources are limited.
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
5 December 2018
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2018
Great overall. Second time staying here and keep coming back.
Adam
Adam, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2018
Bogota surgery stay
very helpful, Customer service, very responsive to any issues and accommodating to Luz marina Salcedo, who was there for surgery. Thanks for all your help
Anthony
Anthony, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 March 2018
Excellent Value!!
Great hot water, very comfortable beds, really good 24 hr front desk. Excellent customer service!
Menelik
Menelik, 6-night trip
Verified Hotels.com guest review
6/10 Good
20 January 2018
good hotel to stay
Nice, clean rooms. hotel staff are great & very helpful. Safe. Nothing much around you, but short walk/ taxi ride to a lot of nearby stuff. Bus stop very close by.
Tarek
Tarek, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
28 November 2017
Basic room for a basic price.
No frills lodging for a good price. The room was clean and the shower had very good hot water. The complementary egg breakfast helped jump start our day. It was maybe a mile walk walk to zona G.
Donna
Donna, 3-night trip
Verified Expedia guest review
2/10 Poor
19 November 2017
Very bad. Your. Website
Hotel. No. Give me. Room.
saif Ullah
saif Ullah, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
25 October 2017
Beautiful hotel
The hotel is very beautiful the room has a toothbrush toothpaste,freezer whit water juice,etc
nicolas
nicolas, 1-night trip
Verified Expedia guest review
4/10 Fair
19 August 2017
Depends on your room I think
The area is better than it appears when you first get there. You are close to some good spots. I was given a very small room with no real window in it (there was a brick wall six inches from the window). I had paid for a room with a fridge and microwave. The second night they relented and gave me a room that had a large window, and right outside it was the housekeeping storage area where people were constantly coming and going. A see-through covering for the window, so no privacy unless I was in the bathroom. Since the window panes were cracked the cold air came in and the broken glass clanked in the night as it shifted. Staff was not really interested in helping with anything. They were all about minimal efforts. They loved to talk in the lobby until late at night. And because everything is tile, their voices echoed through the halls. If they had a little more attention to customer service they could easily fix a few minor things and have a nice little hotel. They had hot water - which was nice!
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2017
Very clean hotel and perfect for the price.
Everything was perfect except they tried to charge us twice due to a misunderstanding among their staff. The hostess followed us out the hotel after we had checked out for a few blocks and tried to tell us that we did not receive payment. She was very nice about it when we explained the situation but we had to explain to her that there is NO WAY we are paying the hotel fee twice. We did not have a receipt because we paid the fee in cash upon checking in..
Hadeez
Hadeez, 1-night trip
Verified Expedia guest review
8/10 Very good
14 July 2017
Nice, affordable place to stay.
I had a great experience at Hotel Real. The service was great and the workers were extremely friendly. We had wifi, free breakfast, hot water, and a very comfortable bed. I would definitely book again.
Theresa
Theresa, 2-night romance trip
Verified Hotels.com guest review
2/10 Poor
24 June 2017
Really annoyed
First, i was with my child and my husband's daughter and they attendant us like a trash, i never felt like this in my life.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
13 June 2013
OK but so so
Generally the OK is OK depends on its price in Bogota.
But speaking of the experience,
the hotel's surroundings is not very good,
and the room is a little rough.
And the other issue is that there says not 16% for foreigners living less than 60 days,
but I had to pay the tax.
Verified traveller
Verified Expedia guest review
8/10 Very good
18 May 2012
Pleasent night
It's an OK Hotel. It's location wasn't my favorite, but, it wasn't that bad. Staff is incredibly nice and supportive. Gave me tips in places to visit, how to deal with cab drivers, etc. Although I stayed just one night, it was pleasent.
Susana
Verified Expedia guest review
10/10 Exceptional
12 February 2020
Muy buen hotel, súper recomendado
Muy buen servicio, las habitaciones estaban impecables y el desayuno súper completo.
Muchas gracias por el excelente servicio
ANDRES
ANDRES, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 February 2020
Jesus
Jesus, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
25 January 2020
Bien el servicio
José villafrade
José villafrade, 5-night trip
Verified Hotels.com guest review
2/10 Poor
25 January 2020
No tiene ascensor, hay que subir las escaleras con todo y maletas son muchas. Me cobraron 15 mil pesos porque disque habia una mancha de maquillaje en mi toalla de baño. El desayuno feo y el mismo, tienen un restaurante donde la comida es horrible y cara. No lo recomiendo te quieren sacar plata por todo y no está en una zona segura...