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Rixos The Palm Hotel & Suites

Dubai beachfront hotel with 3 restaurants and spa

  • Free WiFi and free parking
From
S$482

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Children’s Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 130.
1 / 130Outdoor Pool
8.8.Fabulous.
  • Property was amazing with the great service. We were lucky that we chose this property.…

    Nov 30, 2020

  • Everything was great in out stay. Starting from reception to the room ending with hotel…

    Nov 27, 2020

See all 158 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Easy parking
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 230 guestrooms
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools

For families

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

What’s around

  • In Palm Jumeirah
  • Aquaventure - 3.4 mi / 5.5 km
  • Skydive Dubai - 10.4 mi / 16.8 km
  • Souk Madinat Jumeirah - 10.6 mi / 17.1 km
  • Burj Al Arab - 11.2 mi / 18 km
  • Wild Wadi Water Park - 11.6 mi / 18.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Sea View
  • Grand Suite, 1 Double Bed (Penthouse - Executive)
  • Junior Suite, 1 King Bed, Sea View
  • Suite, 2 Double Beds, Sea View (Panoramic)
  • Premium Room, 1 King Bed, Garden View
  • Premium Room, 1 King Bed, Sea View
  • Senior Suite, 1 King Bed, Sea View
  • Senior Suite, 2 Bedrooms
  • Double Room, 1 King Bed (Wellness)
  • Family Suite, 3 Bedrooms
  • Suite, 5 Bedrooms, Private Pool
  • Suite, 4 Bedrooms (Penthouse)
  • Suite, 4 Bedrooms, Private Pool
  • Family Suite, 2 Bedrooms
  • Room
  • Family Room

Location

  • In Palm Jumeirah
  • Aquaventure - 3.4 mi / 5.5 km
  • Skydive Dubai - 10.4 mi / 16.8 km

What’s around

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 3.4 mi / 5.5 km
  • Skydive Dubai - 10.4 mi / 16.8 km
  • Souk Madinat Jumeirah - 10.6 mi / 17.1 km
  • Burj Al Arab - 11.2 mi / 18 km
  • Wild Wadi Water Park - 11.6 mi / 18.7 km
  • Mall of the Emirates - 12.6 mi / 20.2 km
  • Ibn Battuta Mall - 13.3 mi / 21.4 km
  • Burj Khalifa - 18.6 mi / 30 km
  • Dubai Mall - 19.5 mi / 31.3 km
  • Dubai Parks and Resorts - 28.1 mi / 45.2 km

Getting around

  • Dubai Intl. Airport (DXB) - 46 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 54 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 64 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Basketball on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Volleyball on site
  • Water skiing on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 682
  • Conference space size (meters) - 63
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch plasma TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • Dining availability limited at one or more venues

Spa

Anjana Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

A La Turca - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

L Olivo Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Toro Loco Steakhouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Volleyball on site
  • Water skiing on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Small print

Also known as

  • Dubai Palm Rixos
  • Rixos Dubai Palm
  • Rixos The Palm Dubai
  • Rixos The Palm Hotel Suites
  • Rixos The Palm & Suites Dubai
  • Rixos The Palm Hotel & Suites Hotel
  • Rixos The Palm Hotel & Suites Dubai
  • Rixos The Palm Hotel & Suites Hotel Dubai
  • Rixos Hotel Dubai Palm
  • Rixos The Palm Hotel Suites Ultra All Inclusive
  • Rixos Palm Dubai
  • Rixos Palm Dubai Hotel
  • Rixos Palm Hotel
  • Rixos Palm

Optional extras

Rollaway beds are available for AED 200.0 per night

Buffet breakfast is offered for an extra charge of AED 120 for adults and AED 75 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 300 per vehicle (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: AED 500 per night

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2000
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250 (from 3 to 12 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Rixos The Palm Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views. Nearby restaurants include Revo Cafe (8-min walk), Mekong (12-min walk), and Crescendo (13-min walk).
  • Yes, an airport shuttle is available. The charge is AED 300 per vehicle one way.
  • Have fun with onsite activities like parasailing, water skiing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Rixos The Palm Hotel & Suites also has 3 bars, a nightclub, and a private beach, as well as a sauna, a steam room, and an arcade.
8.8.Fabulous.
  • 6.0.Good

    This is a 4 star but not 5 star hotel. Food was average. reservations needed at dinner restaurants and very difficult to get. Air conditioning in my room was broken - actually thermostat - had to get up in the middle of the night to turn on or off. Tried to repair twice but never addressed real problem. Staff was very good. Kudos to Ekaterina in concierge who took care of my little issues with efficiency and professionalism. Remember, this hotel is very isolated.... that may be good or bad depending on your needs..

    D.D., 8 night romance trip, Nov 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    good hotel, with decent services, wide variety of restaurants, yet some priority should be put for the residence, and have the hotel guests have priority booking ahead of external guests in their restaurants. overall I recommend this hotel as they are good.

    AZUBAIDI, 2 night romance trip, Sep 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic

    Jalal, 2 night family trip, Aug 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect stay with perfect hotel

    Nothing gets any better than this place. We stayed there for our anniversary, we left a note at the time of booking and they took care of everything. Always surprising us with treats in room sweets, drinks etc. All inclusive facilities in this hotel makes your stay perfect in every way. Staff were all cheerful and helpful and always do everything for your Stay to be perfect starting from the check in staff to pool guys all the way to the hotel manager. Special thanks to usman in reception and kalim at pool for making this stay wonderful.

    OMAR, 5 night trip, Mar 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The rooms were good size but they needed little bit more TLC. Looked tired.

    Oscar, 7 night family trip, Feb 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Two fantastic high-end buffet restaurants, a lovely long beach area, beautiful pools, spa, patisserie and rooms. Worth staying at!!!

    Chris, 5 night romance trip, Feb 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Check-in We arrived early in the morning, well before check in time. The guy on reception was really helpful and said he would do what he could to get our room ready early. After 20 minutes wait he told us our room was ready (i suspect the cleaned it quickly especially) and we checked in over 7 hours early. We were not charged any extra for this. The room We had a premium room with sea view (i would recommend). The room was very large, tidy and had a great balcony over the pool and towards the centre of the palm and city (so facing the sunset). The room wasnt perfectly clean as they'd clearly rushed but once they cleaned it fully the next day we couldnt fault it. Pools The mail pool was excellent, with two bars and plenty of sun loungers. The adult pool was empty the entire time we were there. On the last day we used the pool the other side of the hotel which we preferred. The waiter on skates there was particularly attentive. Food The seaside restaurant was fairly average, the Italian was excellent and Toro Loco outstanding. Toro Loco had a 50 dirham cover pp on top of the all inclusive but was more than qorth it. Definitely order the carpaccio starter! Drinks Not sure if you can book without the all inclusive but dont! Drinks are very expensive (it is Dubai) but the all inclusive is so worth it. A lot of premium brands and we certainly didnt go thirsty. Overall i'd definitely recommend and would go back

    3 night romance trip, Jan 26, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Hotel service was way below expectation

    Stayed in Rixos The Palm Hotel & Suites for our anniversary and we are totally disappointed with the service. Let me point out what we have observed to fair. 1. Hotel Location - Great but this is expected from a 5 star hotel located in The Palm Dubai. 2. Reception Check-In/Check-Out - Okay no-frills, other hotels on the same cost level and status are way better and welcoming. Nothing special in this hotel except for the small man who walks around smiling and greeting guests. 3. Room - Great view, clean, toilet is spacious. Toiletries are very basic. Called housekeeping for a tub soap and they came after 2 calls with a soap bar. 4. Hotel Amenities – Okay 5. A La Turca Resto – Breakfast options were standard. Staff are okay. 6. I-Chill Beach Lounge - Worst Service and Overpriced! Went there for a late meal, about to close and preparing for dinner but they let us order anyway. Table was not set, pasta was too dry and fish & chips were small portions of fried salmon and no sauce! You have to ask for ketchup and it came ages. Avoid this place for food, it was overprice and has no quality, there are other better restaurants around worth the price. Only order for drinks. 7. Water Sports Area - Rude Staff! Aside from complimentary anniversary cake and a bottle of sparkling in the room which we appreciate, other services are way below expectation. Conclusion: For the price you pay, the service is not worth it and not a five star quality at all. Customer service training is needed

    Karlo Joan, 2 night trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Service with a smile The whole experience was amazing

    4 night romance trip, Dec 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Love it nice services I will go back again I really recommended

    RACHELLE, 6 night romance trip, Dec 4, 2019

    Verified Orbitz guest review

See all 158 reviews