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Rixos The Palm Hotel & Suites

Photo gallery for Rixos The Palm Hotel & Suites

Exterior
Premium bedding, down duvets, Select Comfort beds, minibar
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Suite, 5 Bedrooms | View from room
Reception

Overview of Rixos The Palm Hotel & Suites

VIP Access

Rixos The Palm Hotel & Suites

5.0 star property
Palm Jumeirah beachfront hotel with spa, beach bar
8.8 out of 10 Fabulous
8.8/10 Fabulous

655 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is S$609
Price available on 03/07/2023
Map
Palm Jumeirah, East Crescent, Dubai, 18652
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free shopping centre shuttle
  • 2 outdoor tennis courts
  • Health club
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • In Palm Jumeirah
  • Aquaventure - 11 min drive
  • Dubai Marina Mall - 22 min drive
  • The Walk - 24 min drive
  • Marina Beach - 22 min drive
  • Souk Madinat Jumeirah - 25 min drive
  • Wild Wadi Water Park - 24 min drive
  • Burj Al Arab - 24 min drive
  • Ski Dubai - 26 min drive
  • Mall of the Emirates - 26 min drive
  • Ibn Battuta Mall - 25 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 48 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 51 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 73 min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Club Vista Mare - 20 min drive
  • Luchador - 10 min walk
  • Knox - 20 min drive
  • Peacock Alley - 4 min drive
  • Revo Cafe - 9 min walk
Map

About this property

Rixos The Palm Hotel & Suites

Rixos The Palm Hotel & Suites offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks, plus you'll have access to on-site scuba-diving, parasailing and waterskiing. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and manicures and pedicures. A La Turca, one of 3 restaurants, offers ocean views and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a nightclub and a free kid's club. The pool and helpful staff get good marks from fellow travellers.

All-inclusive

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
Dining availability limited at one or more venues

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 230 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Parasailing
  • Scuba diving
  • Waterskiing
  • Shopping
  • Golf lessons nearby
  • Ski area nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (682 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch plasma TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

A La Turca – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
L Olivo Restaurant – Overlooking the ocean and pool, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Toro Loco Steakhouse – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 500 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) gala dinner per adult: AED 2890
  • New Year's Eve (31 December) gala dinner per child: AED 1430 (from 3 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 120 for adults and AED 75 for children
  • Airport shuttle service is offered for an extra charge of AED 300 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for AED 200.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Frequently asked questions

Does Rixos The Palm Hotel & Suites offer free cancellation for a full refund?
Yes, Rixos The Palm Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Rixos The Palm Hotel & Suites?
As of 4 June 2023, prices found for a 1-night stay for 2 adults at Rixos The Palm Hotel & Suites on 3 July 2023 start from S$609, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Rixos The Palm Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Rixos The Palm Hotel & Suites?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Rixos The Palm Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Rixos The Palm Hotel & Suites?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Rixos The Palm Hotel & Suites?
Yes, an airport shuttle is available. The charge is AED 300 per vehicle one way.
What are the check-in and check-out times at Rixos The Palm Hotel & Suites?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Rixos The Palm Hotel & Suites and nearby?
Have fun with on-site activities such as parasailing, waterskiing and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Rixos The Palm Hotel & Suites also has 3 bars, a nightclub and a private beach, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Rixos The Palm Hotel & Suites?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Italian cuisine and garden views.
Does Rixos The Palm Hotel & Suites have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Rixos The Palm Hotel & Suites like?
Rixos The Palm Hotel & Suites is located on the waterfront in Palm Jumeirah. Popular attractions include Marina Beach, which is 22 minutes away by car.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Jake, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location is amazing, food choices and quality are excellent. Staff are always so helpful, friendly and provide great service.
Caroline, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property is so clean,staff amazing.Beach is clean.The view is so nice.
Verified Expedia guest review

10/10 Exceptional

Great 5 star experience! Staff were all amazing which goes a long way. Hotel had great facilities and was very family friendly. Areas for improvement? 1 - quality of beds could be better/more comfortable. 2 - adding usb ports and better TV entertainment eg Netflix login capability would have been a bonus
Mandeep, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is a fabulous place and the staff cannot do enough for you. Would come back anytime I am in Dubai.
Richard Michael, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

i stayed with my husband and 2 kids for 4 nights in this property and we really enjoyed alot, everything was really perfect and speciallly kids friendly. staff were sooo kind and helpfull and friendly specially one named ONUR was really nice and helpful, he were sooooo kind and he was so kind specially he arranged everything for us from the time we arrived untill we left and he managed late check out for us because of kids as well so it was so helpful, and i really appreciate that. we definitley come back again.
YALDA, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

First let me just say that the guest services at RIXOS The Palm Dubai Hotel and Suites started long before I arrived. I called the hotel a week prior to my departure and was transferred to Mr. Usman. Mr. Usman assured me that my stay at Rixos The Palm would be exceptional and it was!!! The location and the picturesque views from my well-appointed spacious Sr. Suite are simply beautiful. I am a World Traveler, Bonified Foodie and a Wine Connoisseur. I found all of the dining options at Rixos The Palm Dubai to be pleasingly delicious to my taste palate. I especially enjoyed the Lamb Kabobs at The LOCO Steakhouse and The Chocolate desert at the Lolivo Ristorante! Every single person from guest services to housekeeping to Concierge to The Ajana Spa were very professional and attentive. Whether you are a single traveler, like myself or planning a vacation for the entire family, the Rixos The Palm Dubai Hotel and Suites is how you want to experience Dubai! I highly recommend.. Jan
Janice, 6-night trip
Verified Orbitz guest review

8/10 Very good

Overall the staff was more than accommodating and made sure we were taking care of. They are very attentive and extremely friendly. My only disappointment was we had a few items in the car that we forgot about and some papers with important information that all of the sudden went missing when we received our car from the Valet on the last day of our stay. Aside from that detail I would have gave them a full blown 5 star rating.
Darius, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel and the staff go above and beyond. We stayed in a wellness room which is beside the spa and has its own private plunge pool and swim up access to the adults only pool. The room was massive qnd fiercely air conditioned, and lots of fresh water and mini bar restocked daily. Very comfy bed. Good wifi throughout. Food in the buffet restaurant was spectacular and the service great. Particular shout out to Sumit who went above and beyond to create a fantastic dining experience for us. The all inclusive drinks were plentiful and high end brands of alcohol. Over all a fantastic place.
Abigail, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

tony, 1-night trip
Verified Hotels.com guest review