See all properties
Save

Choose dates to view prices

Servatur Waikiki

Photo gallery for Servatur Waikiki

2 outdoor pools, pool umbrellas, pool loungers
Hot tub, massages
Gym
Basketball court
Sports court

Overview of Servatur Waikiki

Servatur Waikiki

4.0 star property
4-star hotel with 2 outdoor pools, near Yumbo Shopping Center
8.2 out of 10 Very good
8.2/10 Very good

792 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria, 35100
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • Free beach shuttle
  • Fitness centre
  • Children's pool
  • Pool bar
  • Babysitting
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden

Room options

About this area

What's nearby

  • Yumbo Shopping Center - 11 min walk
  • Maspalomas Dunes - 32 min walk
  • Meloneras Beach - 14 min drive
  • Aqualand Maspalomas - 9 min drive
  • Maspalomas Lighthouse - 9 min drive
  • Playa del Cura - 16 min drive
  • Puerto Rico Beach - 23 min drive
  • Amadores Beach - 18 min drive
  • Lago Taurito Water Park - 21 min drive
  • Mogán Beach - 23 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 44 min drive
  • Free beach shuttle

Restaurants

  • Mulligan's Gran Canaria - 7 min walk
  • Las Piramides - 4 min walk
  • Rimini - 5 min walk
  • Restaurant Eugenia Victoria - 6 min walk
  • Greek Village - 6 min walk
Map

About this property

Servatur Waikiki

Servatur Waikiki puts you 0.6 mi (0.9 km) from Yumbo Shopping Center and features a free water park and a free kids' club. Guests can indulge in massages at the spa, and international cuisine is served at Kalua Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 outdoor pools, a poolside bar and a fitness centre. The helpful staff and bar get good marks from fellow travellers.

All-inclusive

All-inclusive room rates at Servatur Waikiki are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 505 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop
  • Lifeguard on site

What to do

  • Free beach shuttle
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Horse riding nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Free water park
  • Full-service spa

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, MaiTai Wellness Lounge. Services include massages. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Kalua Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Tiki Bar – This bar is located by the pool. Open daily.
Ukelele Bar – On-site bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 150 per stay

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

ClubHotel Riu Waikiki
ClubHotel Riu Waikiki All Inclusive
ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
ClubHotel Riu Waikiki San Bartolome de Tirajana
ClubHotel Waikiki
Riu Waikiki
Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
Servatur Waikiki All Inclusive San Bartolome de Tirajana
Servatur Waikiki Hotel
Servatur Waikiki All Inclusive
Servatur Waikiki San Bartolome de Tirajana
Servatur Waikiki Hotel San Bartolome de Tirajana

Frequently asked questions

Does Servatur Waikiki offer free cancellation for a full refund?
Yes, Servatur Waikiki does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Servatur Waikiki?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Servatur Waikiki?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Servatur Waikiki?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Servatur Waikiki?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Servatur Waikiki and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes basketball, volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Servatur Waikiki also has a fitness centre and spa services, as well as a garden.
Are there restaurants at or near Servatur Waikiki?
Yes, Kalua Restaurant offers international cuisine and poolside dining.
Does Servatur Waikiki have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Servatur Waikiki like?
Servatur Waikiki is a short 11-minute walk from Yumbo Shopping Center and 15 minutes' walk from English Beach.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

7.9/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Very good

Nice mini break
Sarah, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Poor breakfast
5-night trip
Verified Hotels.com guest review

8/10 Very good

Aiden, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

Great location but average hotel.
We spent a week at Waikiki just after Easter. The hotel is well located close to bars and restaurants only a short walk away. The hotel has a fairly big capacity but this can really only be felt at breakfast time when the restaurant tends to get busy. The breakfast was very repetitive after a few days but it was possible to find something. We booked a double room which came with 2 single beds pushed together= not a double bed which was very annoying, however the room was clean with fresh towels daily. We were surprised that a 4 star hotel does not have a fridge or even kettle in the room. Whilst the hotel is very family orientated and the animation team great, the 18+ areas were full of children which was not monitored at all. The little gym equipment there was was used by children with no space for adults, the jacuzzi had more children in it than adults which got irritating at times. Overall an okay stay.
Maria, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marius, 11-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel ....
happy to stay , middle of maspalomas close to pubs , shops , good selections for breakfast, animation for everyone .... to beach just 15 min walk , bus stop just 2 min walk .... very recommended
DAMIAN, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Olga, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Although only 1 night due to flight cancellation was excellent. Reception staff very helpful and restaraunt staff very efficient
Michelle, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing staff very special thanks to Eduardo for helping me with my room issue. Really pleased with my stay. Thank you!
Verified Ebookers guest review

8/10 Very good

Oli ihan hyvä hotelli , palvelu siivous ja ruokaa . Huoneessa ei ollut jääkaappia ( minibaaria) joka aiheutti pieniä vaikeuksia lasten kansaa olemiseen huoneessa .huoneen siivous oli hyvä , mutta hotellissa on niin paljon ihmisiä joten siellä ei vissin ehtivät siivoa paremmin ( verhot, sohvankangas , seinät , ovet olivat aika likaiset ) ovi sekä suihkuun että pääovi huoneessa ei oikein toiminut .huoneessa ei ollut edes vesipulloa vaikka tultiin sinne yölennolla.
Verified Ebookers guest review