Guests
All properties in Guadalajara de Buga, Valle del Cauca, Colombia

Hotel Guadalajara

3-star hotel with outdoor pool, near Basilica of Our Lord of Miracles

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Deluxe Suite, 1 King Bed - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 32.
1 / 32Outdoor Pool
Calle 1 No. 13 - 33, Guadalajara de Buga, 763042, Valle del Cauca, Colombia
8.6.Fabulous.
  • It was an ok hotel, no WiFi or at least working, property looks so so

    Feb 1, 2020

  • The service and Kindness of the staff is very good.

    Jan 26, 2020

See all 51 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 67 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Business center

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Basilica of Our Lord of Miracles - 8 min walk
  • Buga Culture House - 8 min walk
  • Parque Ricaurte - 12 min walk
  • Calima Lake - 13.9 mi / 22.3 km

Enter dates for 2 guests

Guests
  • Deluxe Suite, 1 King Bed
  • Standard Room, 1 Double Bed
  • Standard Room, Multiple Beds
  • Junior Suite, 1 King Bed (Double)
  • Standard Triple Room, Multiple Beds

What’s around

Landmarks

  • Basilica of Our Lord of Miracles - 8 min walk
  • Buga Culture House - 8 min walk
  • Parque Ricaurte - 12 min walk
  • Calima Lake - 13.9 mi / 22.3 km

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 48 min drive
  • Airport pick-up service
map
See on map
Calle 1 No. 13 - 33, Guadalajara de Buga, 763042, Valle del Cauca, Colombia

At a glance

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 4
  • Conference space

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Small print

Also known as

  • Guadalajara Buga
  • Hotel Guadalajara Buga
  • Hotel Guadalajara Hotel
  • Hotel Guadalajara Guadalajara de Buga
  • Hotel Guadalajara Hotel Guadalajara de Buga

Optional extras

Airport shuttle service is offered for an extra charge of COP 120000 per vehicle

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Guadalajara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Café Nueve Bares (5-min walk), Holy Water Ale Café (5-min walk), and Don Karlos Del Rio (6-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is COP 120000 per vehicle.
  • Hotel Guadalajara has an outdoor pool and a sauna, as well as a fitness center and a garden.
8.6.Fabulous.
  • 2.0.Poor

    Sickest place I have ever stayed in.

    I've been to hundreds of hotels in the world. This hotel is not a fine hotel. It is old and in dire need of repairs. I told the staff I have a respiratory problem and MUST have a working a/c. My first room had NO a/c. A while later, they had me walking around the hotel with them late at night checking rooms to see if the ac worked. Most did not. It was way after midnight; we finally found one, but there was no wifi. I must have wifi for my company to be able to contact me.They finally found a room with a/c about 2:00AM, but again, no wifi. They then found another room with wifi, but no a/c. Even they admitted it was screwed up, so they finally had to give me 2 rooms near each other, one for a/c and one for wifi. It's pathetic. The next day I was not at the hotel but had 2 more days reserved with them the following days. Needles to say I thought it best not to return, but the promises made to me that they'd have a perfect room for me on my return, led me to believe them, so I returned. What a mistake. It was not only a lie, there only one room with a/c after doing the same walking around the entire hotel together, but no wifi. A manager brings a router to the room, but still no wifi. Finally another manager admits the truth and tells me the router never works, but they don't want me to leave the hotel. All my time at this pathetic hotel was spent wandering the halls. They want the money and don't care about the guest. Finally they allowed me to leave!

    1 night family trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good property. Good bedroom. Could have some better amenities

    4 night trip, Dec 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Front desk staff were great including bell staff. Restaurant staff were unenthusiastic. They were more concerned about setting up for the breakfast buffet than waiting on guest. We had dinner 3 times by the pool because they close the inside dinning room after lunch. The dinning chairs by the pool are low and uncomfortable, Their are lots of mosquitoes. The wait staff attitude is most probably affected by the surgical mask that they must wear. I did not like this because it gives the impression that they are ill and it must be humiliating for them.

    3 night family trip, Oct 7, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    The best hotel in this little town, the staff is very friendly and is very close to everything

    Vanessa, 2 night family trip, Oct 4, 2019

    Verified Expedia guest review

  • 8.0.Very good

    accessibility for the elderly w/ limited mobility

    Beautiful colonial architecture hotel. High ceilings, bright & airy rooms. Beautiful courtyards & gardens. Adequate accessibility for the elderly & individuals with with physical mobility limitations. Majority of rooms are located on the main floor with ramp access to most areas inside the building. It was a wonderful place for my grandmother & aunt. They absolutely loved it! The buffet breakfast includes a variety of food that is nicely prepared including fresh fruit & made to order egg station.

    Marcela, 1 night family trip, Aug 23, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    I shan’t to express my disappointment regarding: no lifts, very bad customer services .

    1 night business trip, Aug 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    its the nicest hotel in the area hands down. the staff is extremely nice and accomodating. the food is delcious and the drinks are refreshing. the only thing i was not pleased with was how dirty the pool patio and pergula is. it needs a good once over with a power washer.

    5 night trip with friends, Aug 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay.

    jeffery, 9 night family trip, Jul 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    A hotel not prepare for business travelers

    Poor internet service

    RICARDO A., 2 night business trip, Mar 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My family really loved the pool. This is our second year visiting and we are already planning next year visit.

    3 night family trip, Mar 6, 2019

    Verified Expedia guest review

See all 51 reviews