Hai Au Boutique Hotel & Spa

3.0 star property
3-star hotel in Hoi An with spa and outdoor pool

Choose dates to view prices

Hai Au Boutique Hotel & Spa

Photo gallery for Hai Au Boutique Hotel & Spa

Front of property
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Minibar, in-room safe, desk, soundproofing
Breakfast area

Overview of Hai Au Boutique Hotel & Spa

8.6

Fabulous

Property highlights

  • Pool
  • Airport transfer
  • Restaurant
  • Bar
  • Spa
  • Free WiFi
Map
576 Cua Dai Street, Hoi An, Quang Nam
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Deluxe Double Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Triple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Deluxe Twin Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Superior Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Grand Room, Balcony

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, Balcony

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

About this area

What's nearby

  • In Hoi An City Centre
  • Hoi An Market - 1 min drive
  • Hoi An Night Market - 3 min drive
  • Cua Dai Beach - 11 min drive
  • An Bang Beach - 12 min drive
  • Non Nuoc Beach - 24 min drive
  • VinWonders Nam Hoi An - 17 min drive
  • Marble Mountains - 20 min drive
  • My Khe Beach - 28 min drive
  • Han River - 25 min drive

Getting around

  • Da Nang (DAD-Da Nang Intl.) - 47 min drive
  • Da Nang Station - 29 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Sữa Coffee - The Thanh Uyên Roastery - 3 min walk
  • Quan Hoang - 3 min walk
  • Cafe Elnino - 1 min walk
  • Riverside Café - 6 min walk
  • Art Space - 4 min walk

About this property

Hai Au Boutique Hotel & Spa

A great choice for a stay in Hoi An, Hai Au Boutique Hotel & Spa features an airport shuttle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or body scrubs. An outdoor pool, a poolside bar and a terrace are other highlights.

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle*
  • Train station pickup

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Hiking/biking trails nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include body wraps, body scrubs, body treatments and manicures and pedicures.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for VND 250000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Au Hotel
Hai Au
Hai Au Boutique Hotel Hoi An
Hai Au Boutique Hotel
Hai Au Hotel Hoi An
Hai Au Boutique Hoi An
Hai Au Boutique
Hai Au Boutique & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel
Hai Au Boutique Hotel & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel Hoi An

Frequently asked questions

Does Hai Au Boutique Hotel & Spa offer free cancellation for a full refund?
Yes, Hai Au Boutique Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hai Au Boutique Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hai Au Boutique Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Hai Au Boutique Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hai Au Boutique Hotel & Spa?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hai Au Boutique Hotel & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hai Au Boutique Hotel & Spa?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Hai Au Boutique Hotel & Spa?
No, this hotel doesn't have a casino, but Crown Games Club (22-min drive) is nearby.
What is there to do at Hai Au Boutique Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hai Au Boutique Hotel & Spa also has spa services and a garden.
Are there restaurants at or near Hai Au Boutique Hotel & Spa?
Yes, there's an on-site restaurant.
What's the area around Hai Au Boutique Hotel & Spa like?
Hai Au Boutique Hotel & Spa is in Hoi An City Centre, a short 1-minute walk from Riverside Hoi An and 9 minutes' walk from Hoi An Market.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The host Helen who runs the front desk and takes care of things is awesome - super nice, friendly, knowledgeable and always a smile. Nice location pretty close to downtown and easy connection to the beach. Pool is private, decent sized and like every other pool in Vietnam at this time it is warm water. Our room faced the street but was still quiet with good windows.
Brian, 4-night family trip
Verified Expedia guest review

6/10 Good

Friendly staff but property need upgrade. TV channels were poor in quality. Internet speed was good. No lift. Nice location that is close to restaurants and water.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Chai, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is a colonial mansion turned to hotel, with huge stairways and alleys between rooms; the dining room is also huge. We just love the classic look of the building. It is within walking distance to Old Hoa An and its many attractions (UN heritage sites, silk factory, river shore walkway), shops and local markets. Breakfast buffet has a good variety of western and Vietnamese food, we were there for 5 days and still enjoyed the menu. Our room booked through Expedia is large, comfortable and clean. It has a patio door opened to a small balcony, overlooking the alley along the hotel; we could see or hear the heavy rain pattering the glass, a nostalgic memory of rainy season in Central Vietnam. We already mark this place in our future visit to Hoi An.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Something about this hotel connected me to memories of a place where I used to have a youth summer camp in Portugal. I guess pretty ok for a 3-star hotel. :) I like the little balconies, the quietude... it's not too far from the main tourist spots...
MCC, 4-night trip
Verified Expedia guest review

8/10 Very good

Staff went out of their way to help. Cannot fault them at all. Breakfast omelette cooked especially for you.. Fab for the money
2-night trip
Verified Expedia guest review

8/10 Very good

Glenda, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Nice small hotel, close to everything.
Louisa, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are very nice and friendly. Hotel cleanliness is okay. Overall good customer service.
Lindsey, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel with character and wonderful, helpful staff. Excellent location for entering the markets - a very short walk - shopping area and old town. Great breakfast and pool. My second stay at this hotel and will come again.
2-night trip
Verified Expedia guest review