Skip to main content.
All properties in Hanoi, Vietnam
1 room, 2 adults

Hanoi Serendipity Hotel - Hanoi

3-star3 stars
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000, Vietnam

Art Deco hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 334 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Fantastic service
Great location
Delicious food
Great room

Hanoi Serendipity Hotel - Hanoi

More Info: 6823 2342

from S$41
  • Deluxe Double Room, City View
  • Deluxe Family With Window
  • Superior Quadruple with Window
  • Deluxe Twin with Window
  • Deluxe Triple Room

What’s around Hanoi Serendipity Hotel - Hanoi


  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 8 min walk
  • Hanoi Old City Gate - 15 min walk
  • Hanoi Opera House - 17 min walk
  • Temple of Literature - 20 min walk
  • Ho Chi Minh Mausoleum - 24 min walk
  • St. Joseph's Cathedral - 4 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Railway Station - 15 min walk
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Gia Lam Station - 19 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11:30 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Spa services on site
Working away
  • 24-hour business center
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Accessible bathroom
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Hanoi Serendipity Hotel - Hanoi’s small print

Also known as

  • Hanoi Serendipity
  • Hanoi Serendipity Hotel Hotel Hanoi
  • Hanoi Serendipity Hotel
  • Hotel Serendipity
  • Hotel Serendipity Hanoi
  • Serendipity Hanoi
  • Serendipity Hotel
  • Serendipity Hotel Hanoi
  • Hanoi Serendipity Hotel Hotel
  • Hanoi Serendipity Hotel Hanoi


For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 157500.0 per night

Buffet breakfast is offered for an extra charge of VND 230000 for adults and VND 119999 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 357000 per vehicle (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 55 reviews

Very good 8.0
Good Value, great staff.
Excellent location on a quieter street in Hanoi's Old Quarter. The staff was wonderful. The rooms were relatively spacious in comparison to other hotels in Vietnam. Great price for an Old Quarter hotel.
vn1 night trip
Exceptional 10.0
Great small hotel located in the Old Quarter.
This hotel is in a perfect area of the Old Quarter. It is a small hotel located in a narrow side street. The room was very clean and staff was very helpful. The breakfast is good. The location was also very quiet. We were able to walk to most places we wanted to visit. I highly recommend this hotel. A great value
Charles, us1 night family trip
Exceptional 10.0
Perfect stay
I stayed for 2 days at the Serendipity Hotel during my stay in Hanoi and everything was perfect. Excellent location in old Hanoi, large, quiet and clean rooms. and above all a great staff. Their advice of restaurants and cafes are great, they only offer places frequented by Vietmamese, out of the tourist circuits . A highly recommend for a stay in Hanoi .
Tyson, au1 night romance trip
Exceptional 10.0
Pleasant hotel in a good location
We stayed 2 nights in this hotel. The location is very central and you can reach many points well on foot. The staff is very friendly and the check-in was very fast. Also the breakfast fulfilled our expectation. The cleanliness of the rooms is very good. Can be recommended for a city trip of this kind. Thank you for the pleasant stay, hotel staff.
Maddison, auFamily trip
Exceptional 10.0
Comfortable hotel very well located in the center.
Perfectly located in the heart of old Hanoi, close to the lake and shopping streets. Very comfortable and clean, silent at night .. perfect for resting an urban day The staff very available and smiling, speaks very good English. They are also great tips for restaurants or activities. We stayed for 2 nights, a faultless one. We recommend this hotel
Xavier, auBusiness trip

Hanoi Serendipity Hotel - Hanoi

Is the description of this property not correct? Tell us