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The Palms

Photo gallery for The Palms

Aerial view
Beach nearby, beach bar
Garden
Premium bedding, in-room safe, individually decorated
2 bars/lounges, beach bar

Overview of The Palms

The Palms

4.0 star property
Beach resort in Beruwala with outdoor pool, beach bar
7.6 out of 10 Good
7.6/10 Good

52 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Moragalla, Beruwala, 0034
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Beach bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Business centre
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • Hikkaduwa Beach - 63 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 81 min drive
  • Aluthgama Railway Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Nebula Pier 88 Restaurant - 5 min drive
  • Pizza Hut - 4 min drive
  • Cafe Bem - 8 min drive
  • Perera & Sons - Aluthgama - 4 min drive
  • Aida Restaurant - 5 min drive
Map

About this property

The Palms

At The Palms, you can spend time at the beach sipping drinks, plus activities such as snorkelling, windsurfing and waterskiing are nearby. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness centre. Golden Palms, one of 3 restaurants, offers garden views and serves breakfast, lunch and dinner. Other highlights at this upmarket resort include 2 bars/lounges, a children's pool and a terrace. Fellow travellers like the helpful staff and WiFi.

Languages

Chinese (Mandarin), English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 100 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Free reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Volleyball
  • Shopping
  • Pool table
  • Beach nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Arcade/games room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Golden Palms – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Coffee Shop – Overlooking the pool and garden, this coffee shop only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Fishermans Warf – This beach restaurant specialises in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: USD 90.00
  • New Year's Eve (31 December) gala dinner per child: USD 45.00 (from 5 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 7 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 15 per stay

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Palms Beruwela
Palms Hotel Beruwela
Palms Resort Beruwela
The Palms Resort
The Palms Beruwala
The Palms Resort Beruwala

Frequently asked questions

Does The Palms offer free cancellation for a full refund?
Yes, The Palms does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Palms?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Palms?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Palms?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Palms?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by The Palms?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Palms?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at The Palms and nearby?
Have fun with nearby activities such as boat tours, snorkelling and waterskiing. Additional recreation on-site includes volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 bars and a fitness centre. The Palms also has an arcade and a garden.
Are there restaurants at or near The Palms?
Yes, there are 3 on-site restaurants, featuring al fresco dining, seafood and garden views.
Does The Palms have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Palms like?
The Palms is located a short 20-minute walk from Moragalla Beach.

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

I like the view
Naomi, 1-night family trip
Verified Expedia guest review

8/10 Very good

Comfortable stay
The stay is comfortable and good. The staff needs to be pushed, but if you speak to any manager or supervisor they are very understanding and help.
Rohinton, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel. Had no problems. I thought it was a little pricey but would stay there again
Verified Hotels.com guest review

6/10 Good

Close to the beach.
Overall good hotel with easy access to the beach and a clean pool. Friendly staff.
anon, 1-night trip
Verified Expedia guest review

6/10 Good

dated hotel but spacious and nice rooms
Nice, clean and spacious room and bathroom. Hotel a bit dated, expected more premium quality for 4 stars and from the photos. Great breakfast but lunch (for an additional fee) portion was small and average. The beach is ok but not great.
Verified Expedia guest review

8/10 Very good

Great place
Great hotel for the money. Great relaxing setting with well maintained grounds. Great beach and pool. Beach restaurant food was excellent as was the breakfast buffet. Staff were very attentive and friendly. Nightly entertainment was also provided in the form of live music. Would highly recommend. I didn't use the spa but prices seems a bit high compared to what you would find outside the hotel.
Verified Hotels.com guest review

8/10 Very good

Nice airy hotel near the beach. Every room with vi
Great stay. Love the sorroundings. Was fun to walk on the beach and relax in the beautiful lounges. Internet was not working in room and buffet food could be better!
Verified Expedia guest review

10/10 Exceptional

Nice Hotel on the Beach
My husband and I enjoyed our visit to The Palms. It was a convenient location as Beruwala is near (we walked to it but it was a hike). Relaxing, breakfast buffet was great, staff was helpful, but internet was only in the public area and even then only in certain areas in the public area.
Verified Expedia guest review

2/10 Poor

Outdated Hotel, with terrible amenities
The Palms Hotel in Beruwela looks like it was built in the 70's and hasn't been updated since. The rooms are dirty, with antiquated furniture. The is no internet service available in the room. The Breakfast Buffet is the worst I have experienced in comparable Asian Hotels. The only saving grace is the friendly staff and great beach. Overall I cannot recommend this Hotel to anyone in good conscience - look elsewhere.
Verified Expedia guest review