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Hilton Garden Inn Tuxtla Gutierrez

Photo gallery for Hilton Garden Inn Tuxtla Gutierrez

Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Comfort Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, desk

Overview of Hilton Garden Inn Tuxtla Gutierrez

Hilton Garden Inn Tuxtla Gutierrez

4.5 star property
Luxury hotel with outdoor pool, near Cana Hueca Park

9.2/10 Superb

984 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Air conditioning
Map
Boulevard Belisario Dominguez 1641, Esq. Boulevard Los Castillos, Tuxtla Gutierrez, CHIS, 29050

Guests rated this location 9.3/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Pool bar
  • Room service
  • 24-hour business centre
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • Tuxtla Guitierrez Central Square - 14 min drive
  • Canon del Sumidero National Park - 46 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 54 min drive

Restaurants

  • McDonald's - 5 min walk
  • Oh la la Pâtisserie Française Artesanal - 3 min walk
  • Area de Comida - 6 min walk
  • La Torta Vaquera Galerias Boulevard - 4 min walk
  • Chili's - 3 min walk

About this property

Hilton Garden Inn Tuxtla Gutierrez

Located in the entertainment district, Hilton Garden Inn Tuxtla Gutierrez is a great choice for a stay in Tuxtla Gutierrez. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's an outdoor pool and a poolside bar, and in-room conveniences at this luxurious hotel include fridges and microwaves. Fellow travellers say great things about the breakfast and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 167 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 50+ Mbps) in rooms*

Parking

  • Free secured, uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Access to nearby outdoor pool

Working away

  • 24-hour business centre
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 0.0 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 125 for children
  • Early check-in can be arranged for an extra charge of MXN 450 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hilton Garden Inn Hotel Tuxtla Gutierrez
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Frequently asked questions

Does Hilton Garden Inn Tuxtla Gutierrez offer free cancellation for a full refund?
Yes, Hilton Garden Inn Tuxtla Gutierrez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Tuxtla Gutierrez?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Tuxtla Gutierrez?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Hilton Garden Inn Tuxtla Gutierrez?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hilton Garden Inn Tuxtla Gutierrez?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hilton Garden Inn Tuxtla Gutierrez?
You can check in from 3 PM - midnight. There's a charge of MXN 450 for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Garden Inn Tuxtla Gutierrez and nearby?
Hilton Garden Inn Tuxtla Gutierrez has an outdoor pool and a 24-hour fitness centre, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hilton Garden Inn Tuxtla Gutierrez?
Yes, there's an on-site restaurant.
What's the area around Hilton Garden Inn Tuxtla Gutierrez like?
Hilton Garden Inn Tuxtla Gutierrez is located on the Tuxtla Gutierrez Strip, a short 10-minute walk from Cana Hueca Park and 14 minutes' walk from Plaza Crystal Shopping Mall. Travellers say that the hotel is in a great location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

No complaints
Always very clean and cool, good service at the hotel good places to eat nearby and an excellent restaurant in site.
Bonnie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice
Good customer service
SALOMON, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The staff is not available
Verified Expedia guest review

10/10 Exceptional

The hotel was clean and nice throughout the hotel. The staff were especially friendly. They were all so helpful. The breakfast was great with plenty to choose from. It was in a great location. My room was always clean and fresh every day. ALL Staff from the front desk, the restaurant a cleaning staff were all so helpful and so friendly. I would highly recommend this hotel. Love my stay there.
Verified Expedia guest review

10/10 Exceptional

Leidi, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Excelente location , room was great !
PATRICIA, 1-night family trip
Verified Expedia guest review

8/10 Very good

Cesar, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice people
Joel, 3-night family trip
Verified Expedia guest review

2/10 Poor

HUGE disappointment
The rooms were dirty. There were toenails and hair under covers and on floors. Used Qtips on the floor. They moved us four times, and there were several things dirty in the room each time. We finally just sprayed a room down with alcohol and stayed in it. We did not sleep well due to feeling dirty. We will never stay at another Hilton brand hotel. Worst experience ever. Someone needs to send a high-up Hilton brand official to check this hotel out before they ruin the Hilton reputation.
Randy Keith, 1-night business trip
Verified Hotels.com guest review