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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

citizenM Kuala Lumpur Bukit Bintang - Kuala Lumpur

4-star4 stars
128 Jalan Pudu, Kuala Lumpur, 55100, Malaysia

4-star hotel with restaurant, near Petaling Street
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Small rooms but was very clean and good use of the space. Fun design and good location…Feb 1, 2020
  • Bukit Bintang center is not near. Technology is the thematic of this hotel. It would be…Jan 29, 2020

citizenM Kuala Lumpur Bukit Bintang - Kuala Lumpur

More Info: 6823 2342

from S$61
  • Business Room, 1 King Bed

What’s around citizenM Kuala Lumpur Bukit Bintang - Kuala Lumpur


  • In Bukit Bintang
  • Petaling Street - 11 min walk
  • Berjaya Times Square - 14 min walk
  • Merdeka Square - 16 min walk
  • Kuala Lumpur Tower - 16 min walk
  • Pavilion Kuala Lumpur - 17 min walk
  • Kuala Lumpur Convention Centre - 23 min walk
  • KLCC Park - 29 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 44 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Kuala Lumpur Pasar Seni Station - 15 min walk
  • Kuala Lumpur KTM Komuter Station - 20 min walk
  • Imbi Station - 13 min walk
  • Bukit Bintang Station - 15 min walk
  • Raja Chulan Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in/out
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Coffee/tea in a common area
  • Microwave in a common area
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Grab bar - in shower
  • Roll-in shower
  • Lever door handles
  • Wheelchair-width doorways
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Netflix
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

CanteenM - Onsite bar. Open 24 hours. Open daily.

citizenM Kuala Lumpur Bukit Bintang - Kuala Lumpur’s small print

Also known as

  • Hotel Sky Express
  • Sky Hotel Express Bukit Bintang
  • citizenM Kuala Lumpur Bukit B
  • citizenM Kuala Lumpur Bukit Bintang Hotel
  • citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
  • citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur
  • Hotel Sky Express Bukit Bintang
  • Sky Bukit Bintang
  • Sky Express Bukit Bintang
  • Sky Express Bukit Bintang Kuala Lumpur
  • Sky Express Hotel
  • citizenM Kuala Lumpur Bukit Bintang Hotel
  • Sky Express Hotel Bukit Bintang Kuala Lumpur
  • Sky Hotel Express


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Late check-out can be arranged for an extra charge of MYR 150

To-go breakfast is offered for an extra charge of MYR 35 per person (approximately)

WiFi is available in guestrooms for MYR 0 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for citizenM Kuala Lumpur Bukit Bintang - Kuala Lumpur

  • Does citizenM Kuala Lumpur Bukit Bintang offer free cancellation for a full refund?
    Yes, citizenM Kuala Lumpur Bukit Bintang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at citizenM Kuala Lumpur Bukit Bintang?
    Sorry, there's no parking at citizenM Kuala Lumpur Bukit Bintang.
  • Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at citizenM Kuala Lumpur Bukit Bintang?
    You can check in from 2:00 PM to anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of MYR 150.
  • Are there restaurants at or near citizenM Kuala Lumpur Bukit Bintang?
    Yes, there's an onsite restaurant.

Recent reviews

Exceptional 9.6 From 159 reviews

Exceptional 10.0
Best Hotel In KL CitizenM
Dear Team CitizenM KL, Happy new year to all of you! Hope 2019 was a great year for CitizenM. I have been traveling frequently to Kuala Lumpur for many years and I always stay within the vicinity of KL Sentral. However, I chanced upon CitizenM KL 3 weeks ago and I have been staying at your hotel 4 times in a span of 3 weeks! I must say it was love at first sight the moment I stepped into the hotel. Everything was impeccable from the designs/aesthetics, cleanliness and most importantly, the people in the hotel. Everyone was very welcoming (definitely surpassed the 5 stars hotel I stayed in KL Sentral) and warmth and genuine. This is where you guys differentiate yourself from the big boys out there. Kudos to the team and everyone at CitizenM. I would like to thank the following people (I am sure there are more whom I have not met yet) who had made my stay memorable and fabulous ; Thank you Vivian, Mary, Sunny, Aisyah, Nichole, Orange and Jessiey for a great job and passion that you guys show everyday. Your passion and enthusiasm is CONTAGIOUS! Keep up the great work guys!! You guys and gals ROCK! Have a great 2020! p/s; Apology if I missed out some of the names
Beng Cheong, sg1 night business trip
Exceptional 10.0
Exciting Stay walk away from eateries. Will definately return to stay when I am back in KL
Adrian, sg1 night business trip
Poor 2.0
This hotel is for millennials. It looks good. It’s instagramable. the staff look like they are still in school. Service is terrible- there is none. The iPads that control everything in d room keep hanging. I stayed there 5 days and had to re-start more than 30 times. So irritating! The aircon stalled and took an hour to get fixed.
Vianna, sg4 night trip
Poor 2.0
Great hotel for millennials who want IG photos but do t care abt service. Because there is none. Everything is DIY. No room service. No facilities. Room is tiny. If u fart in the bathroom ( with the door closed, you can hear it in the bedroom. Not exactly romantic. Everything is controlled from iPad which keeps hanging abt 10 times a day. Aircon broke down during my stay and took over an hour to get fixed
Vianna, sg1 night trip
Very good 8.0
Staff was very helpful, especially Karen Ho, the receptionist. We received a warm welcome upon arrival.
sg6 night family trip
Exceptional 10.0
Love how colourful, clean and modern this hotel is ! 10/10 would stay again. Location is right in the centre of KL and is walkable distance to Pavilion, Berjaya Times Square & Sungei Wang. There are many eateries along the corner too ! Overall it’s an amazing place to stay :)
CELINE, sg2 night romance trip
Exceptional 10.0
One the best hotel I've ever stayed in and we managed to get a early check in at 1pm too. They have great looking lobby which looks like a living hall..friendly staff..not too big a room but with all the necessity stuff (Big king size bed..big TV with great cabled channels..all were tablet is cosy clean ) . Its just mins away from Jalan Alor food street..massage..15mins walk to Lot 10 shopping mall. I'll choose again for all my future stay in KL...Power
Wing Lurn, sg2 night trip with friends
Exceptional 10.0
Service beyond the price paid for !
Awesome place , awesome service . It’s a straight forward place for you to have a shelter over your head when you’re overseas . Love the whole concept .First time having to check in a hotel with just a few clicks on the computer at their lobby and you’re checked in !
sg1 night romance trip
Exceptional 10.0
Awesome hotel with an equally awesome experience!
It’s is an amazing hotel, excellent value and comfort. Very intrigued by its design and attention to details. A very awesome experience.
Khoo, sg1 night business trip
Exceptional 10.0
Mary was amazing & The Staff Amazing nothing was too much trouble love this hotel
Anthony, gb2 night trip

citizenM Kuala Lumpur Bukit Bintang - Kuala Lumpur

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