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Carlton Hotel St Moritz

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Aerial view
2 indoor pools, outdoor pool
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated

Overview of Carlton Hotel St Moritz

VIP Access

Carlton Hotel St Moritz

5.0 star property
5-star ski hotel with spa, near St. Moritz Leaning Tower

10.0/10 Exceptional

29 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Via Johannes Badrutt 11, St. Moritz, GR, 7500

Room options

About this area

Getting around

  • Zurich Airport (ZRH) - 156 min drive
  • St. Moritz Station - 7 min walk
  • Celerina/Schlarigna Station - 7 min drive
  • Celerina/Schlarigna Staz Station - 8 min drive
  • Free local area shuttle
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • Chesa Veglia - 7 min walk
  • Hanselmann - 8 min walk
  • Mono - 8 min walk
  • La Stalla - 8 min walk
  • Dal Mulin - 9 min walk

About this property

Carlton Hotel St Moritz

Carlton Hotel St Moritz features a free ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. You can visit the spa to be pampered with hot stone massages, body wraps or aromatherapy, and Romanoff, one of 2 restaurants, serves local cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 indoor pools, an outdoor pool and a free kid's club. Skiers will appreciate access to ski passes, storage and rentals. Fellow travellers say good things about the helpful staff.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station pickup*

Off-site

  • Free area shuttle within 2 km
  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free local shuttle
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledging nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1912
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • An outdoor pool
  • 2 indoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Freezer
  • Kitchen
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Local maps

Special features

Spa

Carlton Spa has 6 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Romanoff – This restaurant specialises in local cuisine and serves breakfast and dinner. A children's menu is available.
Da Vittorio - St Moritz – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. 2-star Michelin rating. Reservations are required. Open selected days.
Carlton Bar – This bar serves lunch and light fare. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of CHF 1225.00 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 15 March and 9 December.

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs CHF 0.00

Pets

  • Pets are allowed for an extra charge of CHF 45 per pet, per day

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the hot tub
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Please note the hotel's daily food and beverage credit cannot be used for dinner at Da Vittorio - St. Moritz.

Also known as

Carlton Hotel St
Carlton St Moritz
Hotel Carlton St Moritz
St Moritz Carlton
St Moritz Carlton Hotel
Carlton Hotel St Moritz Hotel
Carlton Hotel St Moritz St. Moritz
Carlton Hotel St Moritz Hotel St. Moritz

Frequently asked questions

Is Carlton Hotel St Moritz currently open?
The property is closed between 15 March and 9 December.
Does Carlton Hotel St Moritz offer free cancellation for a full refund?
Yes, Carlton Hotel St Moritz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Carlton Hotel St Moritz?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Carlton Hotel St Moritz?
Yes, there are 2 indoor pools and an outdoor pool.
Are pets allowed at Carlton Hotel St Moritz?
Yes, dogs are welcome. There's a charge of CHF 45 per pet, per day.
Is parking offered on site at Carlton Hotel St Moritz?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Carlton Hotel St Moritz?
Yes, an airport shuttle is available. The charge is CHF 1225.00 per vehicle roundtrip.
What are the check-in and check-out times at Carlton Hotel St Moritz?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Carlton Hotel St Moritz?
No, this hotel doesn't have a casino, but Casino St. Moritz (8-min drive) is nearby.
What is there to do at Carlton Hotel St Moritz and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 indoor swimming pools. Carlton Hotel St Moritz also has 2 bars, an outdoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Carlton Hotel St Moritz?
Yes, there are 2 on-site restaurants, featuring local cuisine. Nearby restaurants include Chesa Veglia (7-min walk), Hanselmann (8-min walk) and Mono (8-min walk).
Does Carlton Hotel St Moritz have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker and cookware.
What's the area around Carlton Hotel St Moritz like?
Carlton Hotel St Moritz is a short 7-minute walk from St. Moritz Station and 15 minutes' walk from Lake St. Moritz.

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Amenities

9.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Great hotel
Abdullah, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Great stay. Great service.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Lin, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

One of the nicest hotel stays we have ever had. Nice touches included Bentley car transportation, top of the line amenities, complimentary fruit & water in room daily. Staff was so nice and accommodating it was truly a pleasure to stay there.
mja, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review