Hotel Encounter Nepal

3.0 star property
Family-friendly hotel in Thamel with spa and restaurant

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Hotel Encounter Nepal

Photo gallery for Hotel Encounter Nepal

View from property
Premium bedding, down duvets, minibar, in-room safe
Interior detail

Overview of Hotel Encounter Nepal

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Golkupakha, Thamel North, Ward No 29, Samakhusi Marg, Kathmandu, 44600
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Free airport pick-up
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Casino shuttle
For families
  • Children stay free
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Television

Room options

Standard Twin Room

  • 5 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Double Room

  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Thamel
  • Durbar Marg - 1 min drive
  • Kathmandu Durbar Square - 2 min drive
  • Pashupatinath Temple - 5 min drive
  • Boudhanath - 6 min drive

Getting around

  • Kathmandu (KTM-Tribhuvan Intl.) - 19 min drive
  • Free airport pickup
  • Casino shuttle (surcharge)


  • Everest Irish Pub - 4 min walk
  • New Everest Mo:Mo: Centre - 1 min walk
  • Sam's Bar - 5 min walk
  • Wellness Organic Club - 2 min walk
  • Hity Cafe - 4 min walk

About this property

Hotel Encounter Nepal

Hotel Encounter Nepal is only 3.9 mi (6.3 km) from the airport and offers free pick-up service (available 24 hours). Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. A rooftop terrace, a bar/lounge and a steam room are other features. Fellow travellers say good things about the WiFi.


English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 4 floors


  • Check-in time from 1 PM until 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your passport after booking
  • If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 15


  • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Free on-site valet parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited


  • Free airport pick-up (available 24 hours)*


  • Casino shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Local/corner shop
  • Children's menu

What to do

  • Golf lessons nearby
  • Kayaking nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire


  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Full-service spa
  • Steam room


  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • No lift (single-level property)

Room amenities

Be entertained

  • 21-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features


The on-site spa has couples treatment room(s). Services include massages.


Garden Restaurent – This fine-dining restaurant overlooks the garden. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NPR 700 for adults and NPR 200 for children
  • Casino shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for NPR 15.0 per day


  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Property Registration Number 9823645567

Also known as

Encounter Hotel
Encounter Hotel Nepal
Encounter Nepal
Encounter Nepal Hotel
Hotel Encounter
Hotel Encounter Nepal
Encounter Hotel Kathmandu
Hotel Encounter Nepal Kathmandu
Encounter Nepal Kathmandu
Hotel Encounter Nepal Hotel
Hotel Encounter Nepal Kathmandu
Hotel Encounter Nepal Hotel Kathmandu

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Encounter Nepal?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Encounter Nepal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Encounter Nepal?
Yes, there's free self and valet parking. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Hotel Encounter Nepal?
Yes, a free shuttle from the airport is available.
What are the check-in and check-out times at Hotel Encounter Nepal?
You can check in from 1 PM - 7:00 PM. Check-out time is 12:30 PM.
What is there to do at Hotel Encounter Nepal and nearby?
Have fun with nearby activities such as kayaking and rafting, and practise your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. Hotel Encounter Nepal also has a garden.
Are there restaurants at or near Hotel Encounter Nepal?
Yes, Garden Restaurent offers garden views.
What's the area around Hotel Encounter Nepal like?
Hotel Encounter Nepal is in Thamel, a short 9-minute walk from Garden of Dreams and 13 minutes' walk from Narayanhity Palace Museum.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

I had the pleasure of staying with Hotel Encounter 4 separate times in 2 1/2 weeks, and it was a fantastic experience. The staff was excellent, the food was incredible, and the rooms are a nice safe-haven when you are so far from home. I am so appreciative. Thank you, Hotel Encounter, for taking such great care of me!
Amanda, 1-night trip
Verified Expedia guest review

8/10 Very good

Just across the road to from Thamel tourist area this hotel is peaceful with decent sized rooms, hot showers, peaceful courtyard, good breakfasts, espresso style coffees. Staff are helpful & friendly. Stayed here multiple times. April 2023
Adrian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The General Manager Mr. Mukunda Pokharel will quickly find you a good transport to airport or wherever you want to go in Nepal. The rooms are big by American and Thai standards. Bathrooms are big and clean. Beds are excellent big and firm exactly as we like our beds to be. Staff are super safe, friendly, funny, considerate, cheerful, discreet, helpful, and can get you any service or tour or info you can possibly need. Two big quiet gardens away from exciting busy hustle and bustle of Thamel neighborhood. Rooms are very clean. Staircase is excellent, wide, beautiful, clean all marble stone for easy fast carrying luggage and running to your free breakfast in the garden. The city of Kathmandu is currently doing a lot of road work, construction, city plumbing, so most hotels in the area temporarily (less than 1 minute) have a short blast of black or grey concrete coming from sink tap, toilet, just a few seconds, so don’t panic, it’s just the city water main lines being worked on. Some hotels also have water towers or cisterns atop their roofs to ensure you have lots of water 24/7, so dusty water for a moment might be normal. Clean water eventually comes out, you’ll be OK. Drink bottled water and use that for brushing your teeth and washing your face, you will be OK. Looking forward to our next vacation in Nepal. The cities are glorious fun chaos and dusty good fun: adventure pure and simple. Do try to escape the city for the mountains! Aloha :) Namaste!
Saisiri, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have stayed here many times and Hotel Encounter always offers me a comfortable place from which to explore Kathmandu with friendliness and excellent service.
John, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified guest review

10/10 Exceptional

2-night trip
Verified guest review

10/10 Exceptional

Stayed again after pokhara trip !
Stayed again after a trip to Pokhara, so friendly staff, was nice to be in a comfy place again.
Kuman, 1-night trip
Verified guest review

10/10 Exceptional

Excellent friendly staff, great location.
Kuman, 3-night trip
Verified guest review

10/10 Exceptional

Emily, 2-night trip
Verified Travelocity guest review