Chulia Heritage Hotel

3.0 star property
3-star hotel, convenient for KOMTAR

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Chulia Heritage Hotel

Photo gallery for Chulia Heritage Hotel

Front of property
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Chulia Heritage Hotel

7.4 out of 10 Good
7.4/10 Good

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Non-smoking
380, Chulia Street, Georgetown, George Town, Penang, 10200
Main amenities
  • Daily housekeeping
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Bike hire
Feel at home
  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift

Room options

Family Room, 2 Queen Beds, Shared Bathroom

  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

Basic Double Room, Shared Bathroom

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Triple Room, Shared Bathroom

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Room, 1 Queen Bed

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Petite Room with Queen Bed

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 12 min walk
  • Gurney Drive - 26 min walk
  • Swettenham Pier Cruise Terminal - 2 min drive
  • Gurney Plaza - 5 min drive
  • Penang Hill - 9 min drive
  • Queensbay Mall - 10 min drive
  • Ferringgi Beach - 33 min drive
  • ESCAPE Adventureplay - 37 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 28 min drive
  • Penang Sentral - 29 min drive


  • Sky Restaurant 青天饭店 - 1 min walk
  • Wai Kee 槐記蜜味燒臘 - 1 min walk
  • Halab Penang - 2 min walk
  • The Pokok - 2 min walk
  • Coffee Lane - 1 min walk

About this property

Chulia Heritage Hotel

Chulia Heritage Hotel puts you 0.6 mi (1 km) from KOMTAR and 1.3 mi (2.1 km) from Gurney Drive. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails. Other highlights include a terrace and a garden.


Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 2 floors


  • Check-in time from 2:00 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Bike hire


  • Safe-deposit box at front desk
  • Garden
  • Terrace


  • Lift

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests.


Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Chulia Heritage
Chulia Heritage Hotel
Chulia Heritage Hotel Penang
Chulia Heritage Penang
Chulia Hotel
Hotel Chulia Heritage
Chulia Heritage Hotel Penang/George Town
Chulia Heritage Hotel George Town
Chulia Heritage George Town
Chulia Heritage Hotel Hotel
Chulia Heritage Hotel George Town
Chulia Heritage Hotel Hotel George Town

Frequently asked questions

Does Chulia Heritage Hotel offer free cancellation for a full refund?
Yes, Chulia Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chulia Heritage Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Chulia Heritage Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Chulia Heritage Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Chulia Heritage Hotel?
You can check in from 2:00 PM - 9:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Chulia Heritage Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Chulia Heritage Hotel also has a garden.
What's the area around Chulia Heritage Hotel like?
Chulia Heritage Hotel is a short 11-minute walk from Pinang Peranakan Mansion and 12 minutes' walk from KOMTAR.







Staff & service




Property conditions & facilities




2/10 Poor

WARNING Dishonest staff - do not stay here
Charged us for a deluxe room and gave us a room 2/3 the size no curtains, no room safe, noisy and not cleaned properly - still half full drink bottles from previous tenant. Several years ago it was well run, not any more. L
Stephen P, 1-night trip
Verified guest review

6/10 Good

Basic hotel
Room is bright with high ceilings. Our room was on ground level almost next to reception area. We stayed one night only as our hotel closed due to the government lockdown. Bathroom shower was almost right over the toilet. The whole room was wet every time someone showered. Occasionally, we'd smell cigarette smoke possibly from someone smoking near the reception area. Bed sheets were well worn and doesn't seem clean. Saw a couple of long hairs. Ugh.
Nerissa, 1-night trip
Verified guest review

6/10 Good

Gerald, 3-night family trip
Verified guest review

8/10 Very good

Rosemary, 2-night trip
Verified guest review

8/10 Very good

Clean & nice
1-night romance trip
Verified Expedia guest review

8/10 Very good

Value for money
Sophiia, 2-night family trip
Verified guest review

6/10 Good

Haniza Begum binti, 2-night family trip
Verified guest review

8/10 Very good

Yap, 1-night family trip
Verified guest review

10/10 Exceptional

Superb location
Loga, 3-night trip
Verified Expedia guest review

6/10 Good

Wonderful staff, worst WiFi!
The WiFi was really, really terrible! That alone will prevent me from staying here again. Other than that, love the location and the staff were absolutely superb. A huge thank you to them all! Some gardeners were smoking while working, which is not allowed. Why can’t Malaysians follow simply rules? No hope for the country if this carries on.
Lee, 4-night romance trip
Verified guest review