In the heart of Bugis Street Shopping District, Hotel Chancellor@Orchard offers a tranquil retreat. Unwind on the garden terrace, take a refreshing dip in the outdoor pool or enjoy family fun at the playground. The helpful staff and restaurant have left lasting impressions on previous guests.
Bugis Street Shopping District - 18 min walk - 1.5 km
Mustafa Centre - 4 min drive - 2.6 km
Marina Bay Sands Skypark - 5 min drive - 3.4 km
Marina Bay Sands Casino - 5 min drive - 3.7 km
Getting around
Singapore (XSP-Seletar) - 21 min drive
Changi Airport (SIN) - 27 min drive
Senai International Airport (JHB) - 66 min drive
Batam Batu Besar (BTH-Hang Nadim) - 22.5 miles/36.3 km
Kempas Baru Station - 34 min drive
JB Sentral - 40 min drive
Somerset Station - 6 min walk
Dhoby Ghaut Station - 8 min walk
Bencoolen Station - 15 min walk
Restaurants
Bistro, Chancellor - 1 min walk
Shinjuku Japanese Restaurant - 1 min walk
Simply Peranakan Cuisine - 1 min walk
Bistro Du Le Pin - 1 min walk
Tha Siam Thai Kitchen - 1 min walk
About this property
Hotel Chancellor@Orchard
Hotel Chancellor@Orchard puts you a short five-minute drive from Orchard Road and Marina Bay Sands Skypark. Guests can take a dip in the outdoor pool or grab a bite to eat at Bistro@Chancellor, which serves breakfast, lunch and dinner. Other features include a children's pool, a terrace and a garden. The property is only a short walk to public transportation: Somerset Station is 6 minutes and Dhoby Ghaut Station is 8 minutes.
Languages
Chinese (Mandarin), English, Filipino, Indonesian, Korean, Malay
At a glance
Hotel size
488 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (SGD 10 per day)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Room service
Travelling with children
Children's pool
Playground
Working away
4 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge (on request)
More
Daily housekeeping
In-room safe
Special features
Dining
Bistro@Chancellor – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Refundable deposits
Deposit: SGD 50.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately SGD 20 for adults and SGD 15 for children
Parking
Self-parking costs SGD 10 per day
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore
Frequently asked questions
Is there a pool at Hotel Chancellor@Orchard?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Chancellor@Orchard?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Chancellor@Orchard?
Yes. Self-parking costs SGD 10 per day.
What are the check-in and check-out times at Hotel Chancellor@Orchard?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Chancellor@Orchard?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (5-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby.
What is there to do at Hotel Chancellor@Orchard and nearby?
Hotel Chancellor@Orchard has an outdoor pool and a garden.
Are there restaurants at or near Hotel Chancellor@Orchard?
Yes, there's an on-site restaurant, Bistro@Chancellor.
What's the area around Hotel Chancellor@Orchard like?
Hotel Chancellor@Orchard is in Orchard, a short 6-minute walk from Somerset Station and 6 minutes' walk from Orchard Road.
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Hotel Chancellor@Orchard Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.2/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Store
Reviews
10/10 Exceptional
14 Jan, 2025
Great place to stay for short visit in Singapore
Clean confortable beddings
Excellent hospitality
Near famous Orchard ave where we can walk in many fine dining restaurants, high end brand shopping…
Kimberly
Kimberly, 2-night trip
6/10 Good
24 Nov, 2024
Average hotel but good location
MOHAMMAD REZA
MOHAMMAD REZA, 9-night trip
2/10 Poor
22 Apr, 2025
Bad experience.
The swimming pool is not usable because of loud noises from large airconditions on the rooftop. The bed was dirty, the sheet had not been changed. Complained and got moved to another room with broken air condition and a very loud noise from somewhere else as well. The beds are small, perhaps 175 cm. Way to small for everyone in the family. Small lobby and not much of activity in the hotel.
Einar Skuli
Einar Skuli, 3-night trip
10/10 Exceptional
13 Nov, 2024
Very centrally located.
Murali
Murali, 7-night trip
10/10 Exceptional
3 Jan, 2025
Good location, some amenities could be better.
Sam
Sam, 3-night trip
4/10 Fair
19 Jan, 2025
Dated property ; Cleaning should be improved. Location good near commercial area and underground transportation.
Alferio
Alferio, 1-night trip
10/10 Exceptional
14 Dec, 2024
Good I Like
Khin Me Me
Khin Me Me, 1-night trip
10/10 Exceptional
9 Nov, 2024
Excellent and very helpful people work there , front desk Sunil and even the porter man Mr Sayed to each team member of this hotel are just beyond excellent.
Mahmood
Mahmood, 2-night trip
8/10 Very good
29 Oct, 2024
Pleasant and comfortable and well located
Courteous and efficient staff
Only things is facilities are minimal , no fitness centre etc , considering the price
But overall a nice stay and I would surely stay here again in future visits
Nikhil
Nikhil, 3-night trip
8/10 Very good
5 Aug, 2024
Good place good area walking distance
Thanthong
Thanthong, 4-night trip
8/10 Very good
26 Sept, 2024
The location is excellent, close to the MRT station, and there are many restaurants nearby. However, the manners of some guests were poor, and the check-in process took a very long time.
Hiroaki
Hiroaki, 2-night trip
8/10 Very good
18 Nov, 2023
great location ....shops, restaurants and transport
PAUL
PAUL, 2-night trip
8/10 Very good
15 Sept, 2024
Chancellor Orchard
Convenient Walkable to Shops & Stores. Was a bit on the inside though.
Allen
Allen, 3-night trip
8/10 Very good
17 May, 2023
Nice simple hotel
Wendy
Wendy, 5-night trip
8/10 Very good
30 Nov, 2023
The hotel is around shopping district
Renato
Renato, 1-night trip
10/10 Exceptional
4 Sept, 2022
Overall is nice, convenient for dining in nearby and shopping for drinks and snacks.
Desmond
Desmond, 1-night trip
8/10 Very good
14 Jun, 2023
Location and price was the reason for my booking this property
Staff was very helpful
The room was smelly and possibly with bed bugs
KETAN
KETAN, 1-night trip
8/10 Very good
9 May, 2023
An easy walk to the Orchard Road shopping malls with a huge variety of stores.
Mark
Mark, 3-night trip
8/10 Very good
19 Mar, 2023
Nice location.. walking distant to major shopping and MRT
Damon
Damon, 5-night trip
6/10 Good
20 Mar, 2024
Convenient to Orchard road
Hotel in poor condition - needs renovation
William
William, 4-night trip
2/10 Poor
20 Jun, 2024
The hotel is pretty old and some of its facilities doesn't seem to be maintained.
Andy
Andy, 2-night trip
6/10 Good
15 Aug, 2024
Registration
My overall stay was okay since its part of a stay for a wedding. Registration was bit of a hiccup since I had another reservations that was booked for me and I would like to put it together. Plus the person that made the reservation was not there. It takes around more than 15 mins to register.
Norisham
Norisham, 1-night trip
2/10 Poor
31 Jul, 2024
No toilet paper on arrival. Reception toilets were very dirty. Mattress was hard and very uncomfortable. Glad we never stayed any more nights. Would have asked for a refund. 😖
Iain
Iain, 1-night trip
10/10 Exceptional
28 Feb, 2023
Easy recognised
Atasan
Atasan, 1-night trip
8/10 Very good
1 Oct, 2023
Average
It was an ordinary stay. Service was slow especially at check-in.. short of staff when I arrived.. later ok..
Room is fairly clean n comfy..