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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Sonesta Hotel Cartagena - Cartagena

4-star4 stars
Great for familiesThis property has good facilities for families.
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002, Colombia

Cartagena beach hotel with 3 outdoor pools and restaurant
  • Free buffet breakfast, free WiFi, and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The air conditioner was miserable ,reported more than once it was not working good, the…Jan 22, 2020
  • The hotel has new management.Mr Michaels has gone which saddened me he was very attentive…Dec 27, 2019

Sonesta Hotel Cartagena - Cartagena

More Info: 6823 2342

from S$122
  • Standard Double Room, 1 King Bed
  • Standard Twin Room

What’s around Sonesta Hotel Cartagena - Cartagena

Landmarks

  • In La Boquilla
  • La Boquilla Beach - 7 min walk
  • Clock Tower - 5.7 mi / 9.2 km
  • Bocagrande Beach - 5.9 mi / 9.5 km
  • Cartagena de Indias Convention Center - 6 mi / 9.7 km
  • Port of Cartagena - 7.2 mi / 11.6 km
  • Castillo Grande Beach - 8 mi / 12.9 km
  • Marbella Beach - 3 mi / 4.7 km

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 12 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 bars/lounges
  • 2 poolside bars
  • Restaurant
  • 24-hour room service
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Sauna
  • Pool sun loungers
  • Fitness facilities
  • Tennis on site
  • Pool umbrellas
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 2293
  • Conference space size (meters) - 213
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Palenke - This restaurant serves breakfast, lunch, and dinner.

Sonesta Hotel Cartagena - Cartagena’s small print

Also known as

  • Sonesta Cartagena
  • Sonesta Hotel Cartagena
  • Sonesta Hotel Cartagena Hotel
  • Sonesta Hotel Cartagena Cartagena
  • Sonesta Hotel Cartagena Hotel Cartagena

Policies

This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9 AM to 8 PM.
  • Guests must contact this property in advance to reserve onsite parking. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

      The national sales tax (19%) may be charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability)

    Late check-out can be arranged for an extra charge (subject to availability)

    Rollaway beds are available for COP 90000.0 per night

    Airport shuttle service is offered for an extra charge of COP 40 per room (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sonesta Hotel Cartagena - Cartagena

    • Is there a pool at Sonesta Hotel Cartagena?
      Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 9 AM to 8 PM.
    • Are pets allowed at Sonesta Hotel Cartagena?
      Sorry, pets aren't allowed, but service animals are welcome.
    • Is parking offered at Sonesta Hotel Cartagena?
      Yes, there's free self parking. Parking spots may be limited.
    • Is airport shuttle service offered by Sonesta Hotel Cartagena?
      Yes, an airport shuttle is available. The charge is COP 40 per room roundtrip.
    • What are the check-in and check-out times at Sonesta Hotel Cartagena?
      You can check in from 3:00 PM to 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Sonesta Hotel Cartagena?
      Yes, there's an onsite restaurant.

    Recent reviews

    Good 7.4 From 207 reviews

    Exceptional 10.0
    Excellent quality and service
    us4 night business trip
    Exceptional 10.0
    Nice
    Everything good, the people very good service friendly 👌👌👌👍👍👍👍🙏
    Ivone, us1 night business trip
    Exceptional 10.0
    Everything excellent 👌👌👏👏👏👏👏
    Ivone, us1 night business trip
    Exceptional 10.0
    Excellent
    Jeff, mx1 night romance trip
    Exceptional 10.0
    Perfect!!
    Overall excellent everything — food, service, staff. Stayed before a few times and improving
    Juan Andres, us9 night romance trip
    Very good 8.0
    could be better
    Location is fine, no far away from the airport or old city. next to the beach. breakfast wasn't great, we ask every day for something from the menu that we should pay separate (arepa de huevo) the most traditional breakfast corn bread with egg in that region and we should be extra? the worse thing was that it was never served over the three days. we also had a problem at check in, we asked for a double bed and given two singles instead because we check in too late in the evening? unacceptable.
    Jhon, ie3 night romance trip
    Exceptional 10.0
    Very nice hotel
    Had a great time at this hotel. The staff is very eager top,ease and try’s hard to make you comfortable and at ease. Good breakfast included great coffe and pleasant staff we Leary’s felt staff. Beach acces so close nice walk on the beach where you can buy just about anything you want, watch out for prices they can be high but always negotiated. Room was very nice and clean the bath room very nice huge glass shower area that had great hot water and easily fit two people made showering fun.they have nice pools Quick taxis ride to the center of Cartagena and the air port. The bed was little hard. Room service was quick and delicious. Great place to stay.
    us2 night trip with friends
    Exceptional 10.0
    Worth a visit.
    Enjoying stay at the hotel. This was my 3rd visit. It is on the beach and has all the amenities required. The hotel is also cheaper than others in the area. The food is less than local eateries. Good solid breakfast. Warm friendly staff. Wifi is free and fast.
    Robert, gb6 night trip
    Poor 2.0
    Worse hotel I have stayed in Colombia.
    Hotel looks nice in pictures but in reality is like a 2 star Hotel but charging like a 4. Does not have inside lobby. so by 600pm it gets very windy and we had to go to our Room. Elevators look very old. No design. First room they gave us was very dirty ( floor, balcony..even the sheets). 2nd room not as bad but still windows are kept dirty so you cant enjoy as well the nice view. Showers look also old like a 2 star Hotel. Worse part is that they let us checked in but there was no water or air conditioning in the Hotel. Ee had to find another hotel next day. Only good thing is the staff trying to help with ALL that mess and complains from customers. Alvaro and Camilo managers were friendly and tried the best. Carlos helped us with our bags . He was very friendly as well. Owner should put some money on remodeling...make indoor lobby, clean windows and balconies of the whole tower..Remodel showers. Its was our first time at Sonesta hotel... Extremely bad experience. Poor employees and customers.
    usFamily trip
    Exceptional 10.0
    Overall our stay was great. The service was really good however, a couple of times we found that the restaurant made mistakes with our meals.
    Bryce, au4 night family trip

    Sonesta Hotel Cartagena - Cartagena

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