Verified review
2/10 Poor
12 Sept, 2026
This is a scam! You get charged a reasonable rate for the room. At the bottom of the listing it mentions a £350 deposit required via bank transfer. I did not see this at the time (if it was even there!?). It certainly wasn't made obvious. You are only contacted about this deposit after the period passes for free cancellation. So you lose the cost of the room, or you pay the deposit and face losing that. From other reviews it seems likely that at least some of the deposit will be taken. £350 is a lot to pay for one night in the city. My bank advised me against paying by bank transfer as there is no protection. I wonder why they chose this method and not credit card payment?! Spoke to Hotels.com about this terrible (in my opinion, fraudulent) situation but they couldn't be less helpful. AVOID AT ALL COSTS!



















