See all properties
Save

Choose dates to view prices

Grand Hyatt Chengdu

Photo gallery for Grand Hyatt Chengdu

Exterior
City view
Exterior
49-inch LED TV with satellite channels, TV, DVD player
8 restaurants, breakfast, lunch and dinner served, international cuisine

Overview of Grand Hyatt Chengdu

Grand Hyatt Chengdu

4.5 star property
Luxury Chengdu hotel with indoor pool, connected to a shopping centre

9.0/10 Superb

59 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is S$141
Price available on 02/04/2023
Map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021

Guests rated this location 8.7/10 - Excellent

Main amenities
  • Daily housekeeping
  • 8 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • 24-hour room service
  • 2 coffee shops/cafes
  • Spa services
For families
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden

Room options

About this area

What's nearby

  • In Chengdu City Centre

Getting around

  • Chengdu (CTU-Shuangliu Intl.) - 27 min drive
  • South Railway Station - 7 min drive
  • Hongpailou Railway Station - 7 min drive
  • Chengdu West Station - 9 min drive
  • Chunxi Road Station - 12 min walk
  • 2nd Chengdu People's Hospital Station - 13 min walk
  • Xinnanmen Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • 澳洲肥牛 - 3 min walk
  • 悠啦啦量贩ktv - 2 min walk
  • 樱精致料理 - 1 min walk
  • 深圳棒约翰餐饮管理有限公司 - 3 min walk
  • 尚都咖啡 - 1 min walk
Map

About this property

Grand Hyatt Chengdu

Grand Hyatt Chengdu offers an airport shuttle (available 24 hours) for CNY 530 per vehicle one-way. Guests can indulge in massages, and Grand Cafe, one of 8 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers like that it's only a short walk to public transportation: Chunxi Road Station is 12 minutes away and 2nd Chengdu People's Hospital Station is 13 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 370 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 8 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Golfing

Working away

  • Business centre
  • 10 meeting rooms
  • Conference centre (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Arcade/games room
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 49-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Cleaning supplies

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms. Services include massages.

Dining

Grand Cafe – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Number 8 – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
BBQ – This restaurant only serves dinner.
Steak House – This restaurant only serves dinner.
Xi·Mi – On-site cocktail bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person
  • Airport shuttle service is offered for an extra charge of CNY 530 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for CNY 300.0 per night
  • Airport shuttle service for children costs CNY 530 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a smoke detector and a first aid kit on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Frequently asked questions

Does Grand Hyatt Chengdu offer free cancellation for a full refund?
Yes, Grand Hyatt Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Chengdu?
As of 31 March 2023, prices found for a 1-night stay for 2 adults at Grand Hyatt Chengdu on 2 April 2023 start from S$141, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Chengdu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Chengdu?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grand Hyatt Chengdu?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hyatt Chengdu?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Hyatt Chengdu?
Yes, an airport shuttle is available. The charge is CNY 530 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Chengdu?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at Grand Hyatt Chengdu and nearby?
Grand Hyatt Chengdu has 2 bars, an indoor pool and a 24-hour fitness centre, as well as a sauna, an arcade and a picnic area.
Are there restaurants at or near Grand Hyatt Chengdu?
Yes, there are 8 on-site restaurants, featuring international cuisine.
Does Grand Hyatt Chengdu have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Hyatt Chengdu like?
Grand Hyatt Chengdu is in Chengdu City Centre, a short 8-minute walk from Chengdu IFS and 15 minutes' walk from Taikoo Li.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Suk yan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hyatt solves avoidable issue caused by Hotels.com
I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The property is in a very convenient location. Staff are very friendly. Will stay again if go back to Chengdu
Wayne, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel in walking distance to many restaurants and shopping. There were things I wasn’t comfortable seeing. Even though there were controls on how you got to rooms. Strange women would jump on elevator at night with out room key. No one at hotel to control this.
Joe, 2-night trip
Verified Expedia guest review