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Ahau Tulum

Photo gallery for Ahau Tulum

Front of property – evening/night
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Deluxe Room | Terrace/patio

Overview of Ahau Tulum

UNESCO Sustainable Travel Pledge

Ahau Tulum

3.5 star property
3.5-star beachfront hotel with outdoor pool, near Tulum Beach

8.4/10 Very good

117 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air conditioning
Map
Carr. Tulum a Boca Paila Km. 7.5, Tulum, QROO, 77760

Room options

About this area

What's nearby

  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 10 min drive
  • Tulum National Park - 14 min drive
  • Playa Paraiso - 21 min drive
  • Tulum Mayan Ruins - 25 min drive
  • Gran Cenote - 31 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Safari - 3 min walk
  • Mur Mur - 4 min walk
  • Hartwood - 4 min walk
  • La Malinche - 5 min walk
  • Casa Banana - 8 min walk

About this property

Ahau Tulum

Placing you just steps from Tulum Beach, Ahau Tulum offers a private beach where you can enjoy beach umbrellas, beach massages and beachside drinks. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. Ahau Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a terrace and a garden.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 12:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free (dogs only)
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site parking includes off-street options

Transfers

  • Airport shuttle from 6:00 AM to 9:30 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • On a private beach
  • Beach club (surcharge)
  • Yoga classes
  • Surfing/body boarding
  • Surfing lessons
  • Windsurfing
  • Access to nearby health club

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Water sports equipment

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Designer shops on site
  • Bike parking
  • Locally owned and organised tours and activities

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs
  • Water-efficient toilets only

Special features

Dining

Ahau Restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Raw Love – Overlooking the garden, this restaurant specialises in vegetarian cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Ahau Beach Club – This beach restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of USD 25 for adults and USD 12 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 10000 per person (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Ahau Tulum Hotel
Ahau Hotel
Ahau Tulum
Ahau
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Property
Ahau Property
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Hotel
Ahau Tulum Tulum
Ahau Tulum Hotel Tulum

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Ahau Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Ahau Tulum?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Ahau Tulum on 30 January 2023 start from S$432, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Ahau Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Ahau Tulum?
Yes, dogs stay free.
Is an airport shuttle service offered by Ahau Tulum?
Yes, an airport shuttle is available from 6:00 AM to 9:30 PM on request. The charge is USD 10000 per person roundtrip.
What are the check-in and check-out times at Ahau Tulum?
You can check in from 3:00 PM - 12:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Ahau Tulum and nearby?
Have fun with on-site activities such as windsurfing, surfing and surfing. Additional recreation on-site includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a garden. Ahau Tulum also has access to a nearby health club.
Are there restaurants at or near Ahau Tulum?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views. Nearby restaurants include Safari (3-min walk), Mur Mur (4-min walk) and Hartwood (4-min walk).
What's the area around Ahau Tulum like?
Ahau Tulum is located a short 1-minute walk from Tulum Beach.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

OMAR, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Juan Camilo, 1-night trip
Verified Expedia guest review

2/10 Poor

Prince, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Oksana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Adrian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place to stay!
Beautiful hotel and room! And right next to the famous Ahau statue so you can take a lot of pictures! Great place to stay! But the only issue is that they only have ac on at night and not during the day when it’s so hot!!! Other than that “It’s A Great place to stay!
Lynn, 2-night trip
Verified Hotels.com guest review

6/10 Good

The beach was outstanding! Very little seaweed and fine white powder sand. The restaurant food and staff were superb! The front desk reception was lukewarm. Just wanted the credit card info and not very excited to tell us about the amenities. We were told our room wasn’t ready when we arrived at 1:30 pm and reminded us unnecessarily that check in was at 3 pm. This is low season and weird no room available early. No offer to keep our carryon bags so we could enjoy facility earlier. We decided to eat lunch. A nice welcome drink, however, was served and that was appreciated. I was told to look online to see what the facility offered. Also, you need Whats app to communicate with front desk staff. Got very scant orientation to the room. We had to figure out the lock mechanism to the safe with some initial frustration and the AC temp control has 10 buttons and had to guess which one graduated room temp. Incense in room was old & moist so would not light. They got us a fridge for some meds we had, again appreciated that. The light in the fan unit came on twice spontaneously waking us up each time. Also, thumping music from next door bar kept us up ‘til 3 am on Sunday night. This was low season and thankfully this music wasn’t on the last night we were there. This hotel is not for kids. Need to throw out TP in basket not in the toilet as part of eco friendly stance. No TVs in room or nearby facilities. The darling for this hotel is the beach & restaurant food/staff.
Lourdes, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

First time in Tulum and this is by far the best relaxing yet fun stay for me in Ahau!
Margie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Montserat and Fernando (not sure of the guys name that helped us) but these front desk staff are the nicest people we’ve ever met! Great customer service and overall enjoyed the place!
Gabrielle, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful, sustainable hotel, amazing food and drinks, friendly staff. Bathroom was very small, only 1 sink and barely room for a toilet bag. Also very little cabinet space and no table/desk to put a laptop and work remotely. Also not a friend of bare concrete floors
Andy, 3-night romance trip
Verified Orbitz guest review