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All properties in Ixtapa, Guerrero, Mexico

Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

All-inclusive Ixtapa resort with outdoor pool, connected to a shopping center

  • Free parking
From
S$440

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Paseo de Ixtapa S/N Lote 3-A, Ixtapa, 40880, GRO, Mexico
7.2.Good.
  • Food room not ready till 2 hours of my schedule time

    May 21, 2021

  • Food was terrible, seems like they reheat all the time the food, then no pools for adults…

    May 3, 2021

See all 93 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Dining options
Shopping
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 285 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Outdoor pool
  • WiFi in the lobby

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • On the beach
  • El Palmar Beach - 3 min walk
  • Magic World Aquapark - 6 min walk
  • Delfiniti - 9 min walk
  • Marina Ixtapa - 18 min walk
  • Marina Ixtapa Golf Club - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, Ocean View
  • Deluxe Room, Partial Ocean View
  • Family Room, Connecting Rooms
  • Deluxe Room, 2 Double Beds, Ocean View (Sun Club)
  • Family Suite, Oceanfront (Sun Club)
  • Family Room, Connecting Rooms (Sun Club)
  • Honeymoon Suite (Sun Club)

What’s around

Landmarks

  • On the beach
  • El Palmar Beach - 3 min walk
  • Magic World Aquapark - 6 min walk
  • Delfiniti - 9 min walk
  • Marina Ixtapa - 18 min walk
  • Marina Ixtapa Golf Club - 23 min walk
  • Vista Hermosa Beach - 24 min walk
  • Ixtapa Golf Course - 35 min walk
  • Ixtapa Island - 4.5 mi / 7.3 km
  • Playa Azul Grand - 4.6 mi / 7.4 km
  • Quieta Beach - 4.7 mi / 7.6 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 21 min drive
map
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Paseo de Ixtapa S/N Lote 3-A, Ixtapa, 40880, GRO, Mexico

At a glance

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa tub
  • Volleyball on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Swim-up bar
  • Tennis on site
  • Steam room
  • Pool umbrellas
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 1389
  • Conference space size (meters) - 129
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1982
  • Elevator
  • ATM/banking
  • Garden

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress

Things to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • MP3 docking station
  • Video-game console
  • DVD player

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Yoga

Entertainment
  • Onsite entertainment and activities

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling
  • Windsurfing
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Windows - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Bluewater Grill - Overlooking the ocean, this steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Tamarindo Restaurant - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open select days.

Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Coco Cafe - This café serves light fare only. Open 24 hours. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in public areas for MXN 500 (1-device limit, rates may vary)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Ixtapa Sunscape
  • Hotel Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
  • Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort
  • Sunscape Dorado Pacifico Resort
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico
  • Pacifico Dorado
  • Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
  • Ixtapa Sunscape Dorado Pacifico Ixtapa Resort & Spa Hotel
  • Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa
  • Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Sunscape Dorado Pacifico Resort All Inclusive
  • Sunscape Dorado Pacifico Ixtapa All Inclusive
  • Sunscape Dorado Pacifico All Inclusive
  • Sunscape Dorado
  • Sunscape Dorado Pacifico Ixtapa Resort Spa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort
  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Sunscape Dorado Pacifico Resort All Inclusive

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Casa Morelos (5-min walk), Emilio's Pizza (5-min walk), and Deborah's Restaurant (5-min walk).
  • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive also has a sauna and a steam room, as well as a garden.
7.2.Good.
  • 6.0.Good

    El personal y cuarto de hotel muy bien, la comida pésima en el buffet y repetitiva y los horarios de las albercas poco tiempo

    4 night family trip, May 3, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The service was amazing and the whole atmosphere of this hotel was inviting since we arrived. The one bad experience was the food. None of the food was an authentic mexican taste. They serve chilaquiles but didnt have a taste is was just plain tomatoe sauce with tortillas and onion and they drownednit in crema and cheese to make it taste better. They had no tortillas handmade, no carne asada or pollo asado for like buffet style tacos and salsa either. No chile verde, no chips and salsa, no guacamole. They serve different foods chicken, meat pork, salad and fruits and breakfast buffets but the buffets and a la cart restaurant did not have any good food. The da mario restaurant they have we tried 5 different plates and nothing had a taste of wow it was just basic. The staff was amazing especially the server at the coffee bar she always had a inviting and welcoming attitude and you could tell she made a great effort to pearn english. She made my kids feel welcomed and learn to ask in spanish which i loved. The pools are great and all the servers while in the hotel are very attentive. They have alot to offer and I wish we had a better experience with the food to come back because my family loved it. We didnt even want to leave the hotel to explore Zihuatanejo they madenit worth are entire stay with the hospitality and entertainment at the hotel.

    4 night family trip, Apr 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I enjoyed the Sunscape Resort it's my favorite place to go I retired and moved to Ixtapa and I always get a chance to have 2 days or 3 days relaxation and I love the staff that's there they know me the service is outstanding the resort is beautiful I'll be back soon

    1 night trip, Apr 24, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    Nice property, great locations, very relaxing. Service was very good, went over and above to make sure we were comfortable.

    3 night trip with friends, Apr 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    everthing

    1 night family trip, Apr 3, 2021

    Verified Expedia guest review

  • 4.0.Fair

    I wrote a great review the first day after a great check in and nice welcoming room but that was it. There after it was disappointing even upsetting due to rudeness and condescending treatment from some staff members..at check in I asked, and was offered the required travel covid19 test for free ..but was asked to pay $50 usd. When i tried to make the appt., To have it done, I wast told "sorry for the miss- information, its free to long stay customers only ". I also was humiliated and singled out at the italian, ala carte restaurant for wearing crocks when many were being admitted wearing flip flops, i was boldy treated by the 2 young hosts at of the restaurant and the manager told me to step aside, that I was "wearing plastic shoes "!!!. He asked me to leave and ignored me when I pointed out that others flip flops were also plastic. After complaining to the on duty Mgr. Whom was nice and sympathetic, a nice but unrequested dinner was sent to my room...I felt as if I was a lectured and grounded child who was being fed in her room after getting in trouble...it was disgusting...i was traveling solo and felt miserably treated. Half of the staff were wonderful, mostly the ones who did labor, the others, such hosts and desk staff are rude. sorry won't be back nor will i recommend it.

    2 night family trip, Mar 31, 2021

    Verified Expedia guest review

  • 6.0.Good

    this is a nice and clean hotel with great views, but due to the pandemic they are short staff and restaurants are very inconsistent, the open on different dates and menu changes constantly, I would say wait till the pandemic ends before going so you may have a better experience than I did.

    6 night family trip, Mar 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everyone was so great love every minute of it treated with kindness all the information was given to me and more

    1 night trip, Oct 11, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    Customer services was excellent! Althoght they could improve the variety of the a la carte menu

    3 night business trip, Aug 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was incredible; personable, accommodating, and caring. The hotel was extremely clean, on site restaurants were excellent (again, the service was high quality), and the location provided many opportunities. The events coordinator(s), Ramaro & Jesus were engaging and friendly. The head concierge, Jorge did everything possible to make us feel comfortable. Pool, drinks, food...everything was GREAT!

    3 night family trip, Mar 21, 2020

    Verified Expedia guest review

See all 93 reviews