Resorts World Awana

4.0 star property
4-star hotel with golf course, near Genting Highlands Premium Outlets

Choose dates to view prices

Resorts World Awana

Photo gallery for Resorts World Awana

Interior
Lobby lounge
Property grounds
Desk, iron/ironing board, bed sheets
2 restaurants, lunch served

Overview of Resorts World Awana

7.0

Good

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Km13, Genting Highlands, Genting Highlands, Pahang, 69000
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free theme park shuttle
  • Free casino shuttle
  • 3 outdoor tennis courts
  • Fitness centre
  • Self parking
  • Room service
For families
  • Children's club
  • Playground on site
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • Genting Highlands Premium Outlets - 19 min walk
  • Genting Skyway - 7 min drive
  • First World Plaza - 20 min drive
  • Genting SkyWorlds Theme Park - 22 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 76 min drive
  • Kuala Lumpur Gombak Station - 50 min drive
  • Batu Caves Station - 52 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 52 min drive
  • Free local area shuttle
  • Free casino shuttle
  • Free theme park shuttle

Restaurants

  • The Coffee Bean & Tea Leaf @ Genting Premium Outlets - 19 min walk
  • Godiva - 8 min drive
  • Dome Café @ Genting Premium Outlets - 8 min drive
  • Baskin-Robbins - 18 min walk
  • Starbucks - 20 min walk

About this property

Resorts World Awana

Resorts World Awana features a golf course and puts you 1 mi (1.6 km) from Genting Highlands Premium Outlets. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the pool bar. Other highlights at this upmarket hotel include an outdoor pool, a theme park shuttle and a snack bar/deli. Fellow travellers say good things about the overall property condition.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 410 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The Genting Highlands Theme Park will be closed for renovation until further notice.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Secured covered on-site self-parking (MYR 18.00 per day)

Off-site

  • Free area shuttle
  • Free casino shuttle
  • Free theme park shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 3 coffee shops
  • Poolside bar
  • Barbecue grills
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's club
  • Free local shuttle
  • Playground
  • Local/corner shop

What to do

  • Tennis
  • Archery
  • Golfing
  • Shopping

Working away

  • Business centre
  • Computer station
  • Conference centre

Services

  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • 18 holes of golf
  • Golf driving range on-site
  • An outdoor pool
  • 3 outdoor tennis courts
  • 24-hour pool access

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • Handrails in hallways
  • Handrails in stairwells
  • Bathroom emergency pull cord
  • Accessible bath
  • Visual fire alarm
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 36.00 for adults and MYR 18.00 for children

Renovations and closures

The following facilities or services will be unavailable from September 23 2023 to September 19 2025 (dates subject to change):
  • Swimming pool

Parking

  • Covered self-parking costs MYR 18.00 per day

Pool, spa, & gym (if applicable)

  • Pool open 24 hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Awana Genting Highlands
Resorts World Genting Awana Hotel Genting Highlands
Awana Hotel Genting Highlands
Hotel Awana
Awana Genting Highlands Hotel Genting Highlands
Awana Resort Genting Highlands
Awana Genting Highlands Hotel
Resorts World Genting Awana Hotel
Resorts World Genting Awana Genting Highlands
Resorts World Genting Awana
Resorts World Awana Resort Genting Highlands
Resorts World Awana Resort
Resorts World Awana Genting Highlands
Awana Hotel
Resorts World Awana Hotel
Resorts World Awana Genting Highlands
Resorts World Awana Hotel Genting Highlands

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Resorts World Awana?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Resorts World Awana?
Yes, there's an outdoor pool. Guests have 24-hour pool access. The swimming pool will be unavailable from September 23 2023 to September 19 2025 (dates subject to change).
Are pets allowed at Resorts World Awana?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Resorts World Awana?
Yes. Self-parking costs MYR 18.00 per day.
What are the check-in and check-out times at Resorts World Awana?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an on-site casino at Resorts World Awana?
No, this hotel doesn't have a casino, but Genting Casino (20-min drive) and Genting SkyCasino (22-min drive) are both nearby.
What is there to do at Resorts World Awana and nearby?
Have fun with on-site activities such as archery, and practise your swing at the golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Resorts World Awana?
Yes, there are 2 on-site restaurants, featuring poolside dining.
What's the area around Resorts World Awana like?
Resorts World Awana is located a short 19-minute walk from Genting Highlands Premium Outlets.

Reviews

7.0

Good

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent stay. Loved the bed and pillows
We stayed for 3 nights and loved this hotel. Reviews suggest it is run down and tired. This was not our experience at all. My only issues were pre arrival. It was not clear at all how to get to the hotel. Cable car? This hotel is actually in the mid hills and you do not need a cable car to get here. You can arrive by bus to the GPO (shops) near the hotel. Then you can either use hotel shuttle bus or use a Grab. The shuttle runs every hour. Leaves the hotel on the hour and from the GPO on the half hour (no service at 7.30pm). The bus is small and it is first come first served. No room for big luggage. Grab cost us 20RM with luggage so we were happy. Soem say you can walk from the GPO to the hotel but I would not recommend it. The traffic is horrendous and the hills are very steep. You get one free cable car ticket per room - not per person. There are shops and restaurants at the GPO but there are so many more at the top of the mountain but the cost is higher. The restaurants in the Awana hotel are good. The Awana Bio Park is not fully open yet as it is undergoing major renovation. Hopefully the Biopark will be fully operational by early 2025. It should be amazing when fully open. Meantime you can take a nature walk with Pat and/or Eddie for 20RM per person at 9am each day. Two hour walk.
Evelyn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and warm service
There was nice and warm welcome from awana staff. Very good service. Me and my child feel comfortable and safe. Many event in this hotel from morning until night for any ages. The big size bed enough for us. This hotel is near outlet and food place.
Lili, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Expensive. But the room quality is not there
Michelle, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Nio, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Whilst I do like Resorts World Awana, my enjoyable experience quickly became extremely painful due to the Car Park situation. Upon returning to the Car Park at around 3am, I had no option but to use touch-n-go to access the carpark (no alternative option as I'm not a "gold" RW member). The next day, I realized that my TnG balance was RM 6 short of the required balance. Seeking a solution, the staff was extremely unhelpful. The solution was to do a 90min round-trip to the Premium Outlets (via bus shuttle at 1hr intervals) to top-up the card at 7-11 and retrieve the car, as no other option was seemingly available. Since we wanted to use the car immediately, we ended up walking to 7-11, which is a painful uphill journey. Overall, this put a huge dampener on the experience, and is frankly terrible customer support and a lousy customer experience. If your hotel car-park ONLY takes TnG, at least have some reasonable option for top-up, or an alternative way to help customers retrieve their car in emergencies (e.g., cash). This whole thing was really dumb and unacceptable
Peter, 1-night romance trip
Verified Expedia guest review

8/10 Very good

We had a good stay at Awana. The environment is cleaned. We booked 2 rooms for 3Nights. However, one of our balcony's door's is not able to lock securely. The free shuttle bus frequency of 1 hour interval is too long.
KIM FONG, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Ali, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not worth the money
For the price paid I expected more. I had an executive room but it wasn't that glamorous and to get hot water in the shower you had to turn the knob in the cold direction which was confusing.
1-night trip
Verified Hotels.com guest review

8/10 Very good

MOHD SHAHRIN BIN, 2-night trip
Verified Expedia guest review

8/10 Very good

Jesslin, 2-night trip
Verified Hotels.com guest review