31 July 2013
Never. Stay. Here.
Hands down, one of the worst hotel experiences that I have ever had. From the ineptitude of the front desk staff, to the lack of towels, hot water, soap, shampoo, in the rooms, this hotel has a lot that it needs to work on. It was as if no one really cared about anything. I asked repeatedly for shampoo only to be told that the maintenance lady was sick and she was the only one with the key! Wait a minute, as the hotel was not even 1/10th full, couldn't they just go to one of the other rooms and get a bottle of shampoo? I would not be complaining if this were a guest house or a cheap hotel, but come on, this hotel is marketed as a "luxury" hotel. It is not. I will never stay there again.
Verified Hotels.com guest review