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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Splendid Star Grand Hotel & Spa - Hanoi

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443, Vietnam

Art Deco hotel with full-service spa, connected to a shopping center, near Hoan Kiem Lake
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Can’t really say what my experience with this hotel was other than that I was moved to a…Jul 24, 2019
  • Great staff especially Bach who works at Reception.Most helpful; sincere Friendly…Apr 8, 2019

Splendid Star Grand Hotel & Spa - Hanoi

More Info: 6823 2342

from S$43
  • Superior Double Room, 1 Queen Bed
  • Deluxe Double Room
  • Suite, 1 Double 1 Single Bed and 1 Sofa, City View
  • Family Room, 2 Queen Beds, City View
  • Honeymoon Room, 1 Queen Bed
  • Standard Double or Twin Room
  • Deluxe Twin Room
  • Superior Twin Room, 2 Twin Beds
  • Family Suite, 2 Queen Beds, City View
  • Junior Suite, 1 King Bed, Balcony, City View

What’s around Splendid Star Grand Hotel & Spa - Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Opera House - 15 min walk
  • Hanoi Old City Gate - 16 min walk
  • Ho Chi Minh Mausoleum - 26 min walk
  • St. Joseph's Cathedral - 1 min walk
  • Hoa Lo Prison Museum - 9 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Full-service spa
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 4
  • Year Built - 2009
  • Elevator
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible bathroom vanity
  • Visual fire alarm
  • Wheelchair-width doorways
Languages Spoken
  • English
  • French
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Splendid Star Grand Hotel & Spa - Hanoi’s small print

Also known as

  • Grand Hotel Splendid
  • Star Splendid Hotel
  • Splendid Star & Spa Hanoi
  • Splendid Star Grand Hotel
  • Splendid Star Grand Hotel & Spa Hotel
  • Splendid Star Grand Hotel & Spa Hanoi
  • Splendid Star Grand Hotel & Spa Hotel Hanoi
  • Splendid Star
  • Splendid Star Grand
  • Splendid Star Grand Hanoi
  • Splendid Star Grand Hotel
  • Splendid Star Grand Hotel Hanoi
  • Splendid Star Hotel
  • Star Grand Hotel
  • Star Hotel Splendid

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 100000 per day

Rollaway beds are available for USD 350000.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Splendid Star Grand Hotel & Spa - Hanoi

  • Does Splendid Star Grand Hotel & Spa offer free cancellation for a full refund?
    Yes, Splendid Star Grand Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Splendid Star Grand Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Splendid Star Grand Hotel & Spa?
    Yes. Self parking costs USD 100000 per day.
  • Are pets allowed at Splendid Star Grand Hotel & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Splendid Star Grand Hotel & Spa?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near Splendid Star Grand Hotel & Spa?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Splendid Star Grand Hotel & Spa?
    Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.

Recent reviews

Fabulous 8.8 From 180 reviews

Very good 8.0
The shower enclosure leaked all over the bathroom floor. Breakfast was excellent
William, us1 night trip
Exceptional 10.0
My wife and I were there during Christmas. The hotel is very conveniently located in the Old Quarter and within a minute's walk to St. Joseph's Cathedral where most people gathered to celebrate the festival. The hotel staff is very pleasant, friendly and responsive to our needs. Breakfast is good
Chi Lap Nicholas, hk4 night trip
Exceptional 10.0
Great hotel
Excellent little hotel. Upgraded to a much larger room, was appreciated but not needed. Great breakfast and convenient location
Megan, au1 night trip
Good 6.0
Checked in late-early hours of the morning. Hotel was locked up and completely dark. Had to walk around to find another hotel to assist us. We were then told that we didn’t have a room and that they were going to take us to a different hotel for our stay. No advanced warning or notification from staff prior to showing up that this was the case. we were then told we would be staying at this other hotel the entirety of our stay. Got a call day 2 that we had to check out and return to splendid star. Hotel was okay but given the poor communication and confusion I will not go back nor recommend to others.
us4 night romance trip
Poor 2.0
Terribly Musty
The entire property smells musty. In our room (506), the shower roof was collapsing due to water damage, likely because the aircon units in every room drain directly into a perpetual pool of water on the bathroom floor. I fear the entire property is being water damaged. The staff were friendly and helpful but with the overpowering musty smell in room, lobby, hallway, and elevator, and our family's mold sensitivity we had to check out as soon as we could. The hotel would not refund our room, but kindly comp'ed our airport transfer and cab ride to a new hotel. The staff here are very kind and helpful but the property is becoming uninhabitable due to the moisture and awful musty odor throughout.
Alan, us1 night family trip
Exceptional 10.0
STAY HERE
The staff was absolutely amazing. My boyfriend and I stayed 3 nights here, then booked trips to Ha Long Bay and Sapa through the hotel. Between each trip the staff provided us with a place to leave luggage, complimentary drinks and a place to shower, despite us not paying to spend the night. I would highly recommend this hotel to anyone.
SOPHIE, ca2 night romance trip
Exceptional 10.0
Warm boutique hotel
Wonderful staying. They arrange all the tour for us to Halong bay and sâp, even the transportation to The South of Vietnam.
Kristen, vn1 night trip
Exceptional 10.0
Best location
The location is perfect. Staff are so friendly. Breakfast is typical Vietnamese but good and plentiful.
Sona, vn1 night romance trip
Exceptional 10.0
Recommended hotel
Very nice staffs with excellent service.
Mary, vn1 night romance trip
Exceptional 10.0
Excellent Service
Comfortable staying with helpful staff, especially Mr Tom
Park, vn1 night romance trip

Splendid Star Grand Hotel & Spa - Hanoi

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