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Hyatt Regency Cape Town

Photo gallery for Hyatt Regency Cape Town

1 bedroom, premium bedding, down duvets, in-room safe
Bar (on property)
Separate bathtub and shower, deep-soaking bathtub, designer toiletries
2 restaurants, breakfast, lunch, dinner served; Halal dishes
Lobby

Overview of Hyatt Regency Cape Town

Hyatt Regency Cape Town

5.0 star property
Luxury hotel in Cape Town City Centre with 2 restaurants and outdoor pool
8.6 out of 10 Fabulous
8.6/10 Fabulous

478 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Parking available
  • Internet access
  • Free WiFi
  • Restaurant
Map
BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Cape Town, Western Cape, 8001
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Free shopping centre shuttle
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Beach towels
  • Self parking
  • Pool bar
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Separate bedroom

Room options

About this area

What's nearby

  • In Cape Town City Centre
  • Long Street - 1 min drive
  • Cape Town International Convention Centre - 2 min drive
  • Cape Town Cruise Terminal - 3 min drive
  • Cape Town Stadium - 3 min drive
  • Two Oceans Aquarium - 3 min drive
  • Table Mountain - 7 min drive
  • Camps Bay Beach - 12 min drive
  • Clifton Bay Beach - 14 min drive
  • University of Cape Town - 7 min drive
  • Kirstenbosch National Botanical Gardens - 19 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 22 min drive
  • Cape Town Station - 13 min walk
  • Cape Town Bellville Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Iron Steak and Bar - 2 min walk
  • Honest Chocolate - 2 min walk
  • The Gin Bar - 2 min walk
  • Clarke's Bar & Dining Room - 2 min walk
  • Seattle Coffee Company - 1 min walk

About this property

Hyatt Regency Cape Town

Placing you 3.1 mi (5 km) from Camps Bay Beach and 3.1 mi (5 km) from Table Mountain, Hyatt Regency Cape Town offers an airport shuttle (available 24 hours) for ZAR 519 per room. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at 126 Cape Kitchen & Cafe, one of 2 restaurants, which serves Halal dishes and is open for breakfast, lunch and dinner. This luxurious hotel also features a poolside bar, a 24-hour fitness centre and a fitness centre. Fellow travellers like the helpful staff and breakfast.

Languages

Afrikaans, English, French, German, Spanish, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Secured covered on-site self-parking (ZAR 140 per night)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 3 km*
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (280 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free wired Internet

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

126 Cape Kitchen & Cafe – This family restaurant specialises in Halal dishes and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Signal Hill Terrace – This poolside restaurant specialises in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in public areas for ZAR 1 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately ZAR 245.00 for adults and ZAR 125.00 for children
  • Airport shuttle service is offered for an extra charge of ZAR 519 per room (one way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for ZAR 450.0 per night
  • Airport shuttle service for children costs ZAR 0.00

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Parking

  • Covered self-parking costs ZAR 140 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hilton Cape Town City Centre
Hilton Hotel Cape Town City Centre
Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Hotel
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Frequently asked questions

Does Hyatt Regency Cape Town offer free cancellation for a full refund?
Yes, Hyatt Regency Cape Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Cape Town?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Regency Cape Town?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hyatt Regency Cape Town?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Regency Cape Town?
Yes. Self-parking costs ZAR 140 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Hyatt Regency Cape Town?
Yes, an airport shuttle is available. The charge is ZAR 519 per room one way.
What are the check-in and check-out times at Hyatt Regency Cape Town?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Hyatt Regency Cape Town?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (14-min drive) is nearby.
What is there to do at Hyatt Regency Cape Town and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming, game drives and game viewing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna.
Are there restaurants at or near Hyatt Regency Cape Town?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Halal dishes and pool views.
Does Hyatt Regency Cape Town have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hyatt Regency Cape Town like?
Hyatt Regency Cape Town is in Cape Town City Centre, a short 2-minute walk from Greenmarket Square and 4 minutes' walk from Long Street. Travellers say that the area is walkable and good for shopping.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

A wonderful experience!
Across the board, this was a 5-star experience. The incredible staff are attentive, friendly, and helpful. The room was clean, comfortable, and luxurious. Abubakr at the front desk was particularly helpful in pointing out coffee shops and fun places to visit.
Jacob, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Everton, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay and attentive staff
Second visit to Cape Town, wanted to stay near Bo Kaap, Kloof Street, Long Street, and near Table Mountain for hiking. A lot to do in the area, very electric, much more of a Cape Town experience than other more touristy areas. Breakfast buffet is pretty incredible. Staff extremely friendly. Nice pool
Thomas, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Michelle, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Treated Us Like Royalty
Our stay was amazing! From the time my family and I arrived, we felt well taken care of! All the staff especially the front desk, breakfast hostess, pool bar attender, Urchins waiter, and concierge provided 5 star service! We will definitely stay here again in the future.
Sharolyn, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

All of the staff members at the hotel were incredibly friendly & helpful. We got to know quite a number of them & they took special care to remember things we liked & gave us great suggestions on things to do & places to go.
Allison, 7-night family trip
Verified Orbitz guest review

2/10 Poor

Worst part of Cape Town trip
It was extremely terrible. I tried to call the reservation desk two days prior to checking in. No answer. Then upon checking in we were given a room with a bathroom that looked like it was made for a hospital room, not a 5 star hotel. There was no curtain and as a result the shower water soaked the whole bathroom floor which was a huge slipping hazard. The sink was a small hole in the wall. The bath gel, shampoo and conditioner came in very very small bottles. Barely enough for one person, let alone two. Which you pay more money for 2 ppl occupancy. The in room dining menu was no where to be found. In room fridge was empty except for 2 bottles of water. We had to call and ask for bedroom slippers and bathrobes. They said they do not provide this unless guest specifically requested it. They were also missing a hair dryer. I assume this should be standard in a 5 star hotel. But it was missing from the room. Calling down to concierge, in room dining and housekeeping was a nightmare. Absolutely no one answered. Only reception was answering their phones. And when talking to reception, their response was so slow. I ended up going down myself to order in room dining because even though they promised to get back to me, they didn't (i waited 30 minutes). Hotel promised to make it up to me, but poor communication between the hotel staff just ended up with confusion, more problems and almost renegging on what was previously promised to me. Extremely terrible hotel.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Srdan, 1-night trip
Verified Expedia guest review

8/10 Very good

Joshua, 11-night trip
Verified Expedia guest review