Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Queenstown, Otago, New Zealand
1 room, 2 adults

Hilton Queenstown Resort & Spa

5-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • Ski area nearby
  • Dry cleaning/laundry service
Kawarau Village, 79 Peninsula Road, Queenstown, 9300, New Zealand

Luxury hotel with spa, near Lake Wakatipu
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free cribs/infant beds
    • Ski area nearby
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Breakfast menu should be improved a lot . Only few variation. room service given to my…Nov 4, 2019
  • An amazing view with a convenient water taxi available to get into Queenstown.Aug 4, 2019

Hilton Queenstown Resort & Spa

More Info: 6823 2342

from S$126
  • Room, 1 King Bed (Relaxation)
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed
  • Suite, 1 King Bed (Lake Wakatipu Suite)
  • Room, 1 Queen Bed, Accessible
  • Twin Room
  • Deluxe Twin Room, Lake View
  • Suite, 1 Bedroom (Residence)
  • Suite, 2 Bedrooms (Residence)
  • Deluxe 2 Bedrooms, Lake View (Residence)
  • Deluxe Room, 1 King Bed (Plus)

What’s around Hilton Queenstown Resort & Spa

Landmarks

  • On the waterfront
  • Lake Wakatipu - 5 min walk
  • Queenstown Event Centre - 32 min walk
  • Remarkables Park Town Centre - 35 min walk
  • Alpine Aqualand - 37 min walk
  • Skyline Gondola - 6.6 mi / 10.6 km
  • Queenstown Golf Club - 3.7 mi / 5.9 km
  • Jacks Point Golf Course - 5.2 mi / 8.4 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive
  • Ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms*

Transport

Transfers

  • Ferry terminal shuttle*

Parking

  • Onsite self parking (NZD 16 per day)

  • Onsite valet parking (NZD 40 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Afrikaans
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Eforea spa at Hilton has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Stacks Pub - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Me and Mee - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

The Lake Counter - This café serves light fare only.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hilton Queenstown Resort & Spa’s small print

Also known as

  • Hilton Queenstown
  • Hilton Queenstown Resort & Spa Hotel
  • Hilton Queenstown Resort & Spa Queenstown
  • Hilton Queenstown Resort & Spa Hotel Queenstown
  • Hilton Queenstown Resort
  • Hilton Resort Queenstown
  • Queenstown Hilton
  • Queenstown Resort
  • Resort Queenstown
  • Hilton Queenstown Hotel Queenstown
  • Hilton Queenstown Resort Spa
  • Hilton Queenstown & Queenstown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge (subject to availability)

Facility access costs NZD 20 per person, per day. Facilities include a spa tub and a swimming pool.

Self parking costs NZD 16 per day

Valet parking costs NZD 40 per day with in/out privileges

Rollaway beds are available for NZD 60.0 per night

Buffet breakfast is offered for an extra charge of NZD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 9.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for NZD 9.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Queenstown Resort & Spa

  • Does Hilton Queenstown Resort & Spa offer free cancellation for a full refund?
    Yes, Hilton Queenstown Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Queenstown Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Queenstown Resort & Spa?
    Yes. Self parking costs NZD 16 per day. Valet parking costs NZD 40 per day. Parking spots may be limited.
  • Is there a pool at Hilton Queenstown Resort & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at Hilton Queenstown Resort & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hilton Queenstown Resort & Spa?
    You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Hilton Queenstown Resort & Spa?
    Yes, there are 3 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Rata Dining (6 mi), Speights Ale House (6.1 mi), and 1876 (6.1 mi).
  • Is there an onsite casino at Hilton Queenstown Resort & Spa?
    No, this hotel doesn't have a casino, but Skycity Queenstown Casino (11-min drive) and SKYCITY Wharf Casino (11-min drive) are both nearby.

Recent reviews

Fabulous 8.8 From 740 reviews

Very good 8.0
Queenstown Hilton's located about 10mins drive away from town. They'll tell you that there's free street parking at Doubletree Hilton next door, but it's quite misleading since there's only like perhaps 4-6 lots across the 2 properties to share, and chances of getting one is almost impossible. Valet's available at $20/day which I'd consider reasonable. No complimentary water is available in the room because apparently "Water in New Zealand is portable and drinkable from the tap". If you order room service, there's a ridiculous $5 tray charge levied on your bill, which I don't understand why they're charging me. A tray for room service is for Hilton's service staff's convenience, not mine. The lakeview's a little impeded because you get the view of Hilton's own flat rooftop with ventilation pipes and all. You still get a view of the QT lake, but I'd say it wasn't jaw dropping. Other than that, everything else has been stellar, I'd say to the staff's credit, not the Hilton brand. Housekeeping is top notch, we had a record of 4 days or so where staff replied to our notes to them. Valet team's nice and funny too. Front desk is a little bit more stiff rather than warm, but professional all the way. Would I stay again at this property? Probably not. Though we've grown used to the 10min drive back home, half of which unlit at night and a little creepy, but I may choose somewhere else with a better view, or just in city center itself.
sg6 night romance trip
Exceptional 10.0
Great hotel with an excellent view !
This is an excellent hotel with a great view of the surrounding mountains and tranquil Lake Wakatipu. Rooms are well furnished and stocked with a host or amenities akin to an well- stocked apartment. There were some hiccups though, like a busted shower head that broke off and dropped during my shower, and a mix-up with my in-room dining orders. Also, there was a kitchenette that came with a fridge, stove, hood, pots, pans, cutlery ... but no plates or bowls. weird? :D That being said, these are very minor hiccups to me and the exemplary service provided by the hotel and its fantastic staff (especially housekeeping) more than made up for the minor quirks.
Lincoln, sg6 night trip
Very good 8.0
Room with a serene view
You might miss the turning into the hotel and there may not be enough parking lots come peak season, but other than that, everything else was good. It's a pretty new hotel and I must say it's well-maintained. You wake up to a nice and serene scenery. Love the spacious room, bathroom, and the fireplace which you can control with a remote control.
sg1 night romance trip
Exceptional 10.0
Nice hotel close to the beach.
A staff found our money that fell out if our pocket and she came running after us to return our money. Absolute honesty and unbelieveably great! Please reward her! Sirry we didnt get her name.
siew ying, sg3 night trip
Exceptional 10.0
One night break
Lovely spacious room. Very quiet. Would definitely stay again
Angela, nz1 night trip
Exceptional 10.0
Great place to stay
Friendly staff members with good support. Buffet breakfast is fantastic. Quiet and comfort place to stay for a family.
nz3 night family trip
Exceptional 10.0
Fantastic
Very clean, quit room. We had the private hot tub room, which was perfect after a long day exploring the town. Morning breakfast was delicious. We loved our stay and would come back again.
David, nz4 night trip
Fair 4.0
Overall a bad experience
We were checking in at around 4.30 and our room wasn't ready. The house keeping was done to a very poor standard as bathroom wasn't cleaned. Also, when we mentioned this to the manager we were advised someone will contact us to discuss the issues - this didn't happen either.
Sudhir, nz2 night trip
Very good 8.0
ore pluses than minuses
We had high expectations of the stay. The room was good and very comfortable, the view was fantastic. Parking was rather pathetic as we had a large vehicle. Had to park up on side of the main road and walk all the way back to the room. Again an inflx of NZ visitors show up a flaw in the design of the Hilton that was expecting tourists to fly in.
Steven, nz1 night trip
Exceptional 10.0
Must do
This was a once in a life time oppertunity to stay at a luxury hotel woth little to no tourists. We absoulutely loved the experience
Amber, nz2 night trip

Hilton Queenstown Resort & Spa