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The Ritz Carlton Hong Kong

5 stars
Intl. Commerce Centre, 1 Austin Rd WestKowloonHong Kong
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Outstanding4.8 / 5
Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food
Cleanliness
Quite clean
245See all 245 Hotels.com reviews
From 2,407 reviewsTripAdvisor Traveller Rating

The Ritz Carlton Hong Kong

from S$692
  • Club Deluxe Harbor Room
  • Club Room, 1 King Bed (Deluxe)
  • Premier Executive Suite - Victoria Harbour
  • Deluxe Victoria Harbour Room
  • Executive Suite, 1 King Bed, Business Lounge Access
  • Grand Victoria Harbour Room
  • Club Grand Victoria Room
  • Deluxe Room (DELUXE VICTORIA HARBOUR)
  • Club Grand Harbour Room
  • Deluxe Suite, 1 Bedroom, City View
  • Deluxe Suite, 1 King Bed, Business Lounge Access (VICTORIA HARBOUR)
  • Deluxe Room (HARBOUR)
  • Deluxe Room, View
  • Grand Room (Harbour)

At a glance

Key facts

Hotel size

  • This hotel has 312 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Other information

  • Resort fee included

Also known as

  • Hong Kong Ritz Carlton
  • Ritz Carlton Hong Kong
  • Ritz Carlton Hotel Hong Kong

Policies

Guests must contact this hotel in advance to reserve a rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs HKD 700 per day

Valet parking costs HKD 700 per night

Rollaway beds are available for HKD 880.00 per night

Buffet breakfast is offered for an extra charge of HKD 328 for adults and HKD 228 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • 5 coffee shops/cafés
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 16146
  • Conference space size (meters) - 1500
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Ritz-Carlton Spa by ESPA has 11 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Tosca - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.

Tin Lung Heen - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Cafe 103 - This café specializes in international cuisine and serves lunch and dinner. Reservations are required. Open daily.

The Lounge and Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Almas Caviar Bar - Onsite Champagne bar. Happy hour is offered. Open daily.

The Ritz Carlton Hong Kong’s small print

Also known as

  • Hong Kong Ritz Carlton
  • Ritz Carlton Hong Kong
  • Ritz Carlton Hotel Hong Kong

Policies

Guests must contact this hotel in advance to reserve a rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs HKD 700 per day

Valet parking costs HKD 700 per night

Rollaway beds are available for HKD 880.00 per night

Buffet breakfast is offered for an extra charge of HKD 328 for adults and HKD 228 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 245 reviews

The Ritz Carlton Hong Kong
Outstanding5.0 / 5
great great stay
booked a victoria harbour view room. luckily weather was ok so managed to take some nice shots of the harbour. overall, exciting and pleasant experience.
2 night trip with friends
The Ritz Carlton Hong Kong
Outstanding5.0 / 5
Love at first sight
Our stay was amazing. I actually reached out to them about a special request about the specific view I wanted 2 weeks before our trip and they took that into a consideration and followed up with me a week before our trip. We got the Deluxe Victoria Harbour Room and the view was amazing. We didn't get the view we wanted but our view was just as nice and at a higher floor. The room was bigger than I thought. The bathroom was even bigger than I pictured. The staff was amazing as well. The person who I been communicating with was actually there to assist me and guide us with our stay. She made recommendations on the easiest way around the city, as well as places to check out. When we get back to our hotel, everything looked great again. They made it every special for us because we were celebrating a birthday and their staff was so sweet to go above and beyond to make sure we feel special staying at Ritz-Carlton
3 night romance trip
The Ritz Carlton Hong Kong
Excellent4.0 / 5
We were travelling with kids and with a lot of luggage. If you're travelling alone, it's possible to roll your luggage through the mall and up several escalators to reach the hotel. But if you're travelling with kids, then you really need someone from the hotel to pick you up in a car or a van to shuttle you to the hotel. Unfortunately, this trip, there was no car or van available. Very inconvenient.
3 night family trip
The Ritz Carlton Hong Kong
Outstanding5.0 / 5
Perfection.
Finest hotel in which we have ever stayed. Room impeccable, food exquisite, service unbeatable.
1 night romance trip
The Ritz Carlton Hong Kong
Good3.0 / 5
Hospitality should have been much better.
Stayed for one night. The swimming pool was crowded but that should not be an excuse for letting used towels and slippers pile up in the changing room. Changing room should have been kept more tidy. There was no line when we check-out but staff seems preoccupied nonetheless. Check-out was done in order but sparing any effort whatsoever for friendly greetings.
1 night romance trip

See all reviews

The Ritz Carlton Hong Kong

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