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All properties in Ostrava, Moravian Silesian Region, Czech Republic

Mercure Ostrava Center Hotel

4-star hotel in Ostrava City Centre with restaurant and bar/lounge

  • Free WiFi
From
S$90

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Guest Room
  • Guest Room
  • Privilege, Superior Room, Multiple Beds - Bathroom
  • Standard Room, 2 Twin Beds - Bathroom
  • Guest Room
Guest Room. Image 1 of 68.
1 / 68Guest Room
Ceskobratrska 18-1742, Ostrava, 702 00, Czech Republic
9.2.Superb.
  • Super breakfast. Great location. Comfortable beds.

    Feb 13, 2021

  • Great check in, friendly staff, large rooms with nice views of the town. The breakfast…

    Jan 12, 2020

See all 44 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 139 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • 24-hour health club
    • Self parking

    What’s around

    • In Ostrava City Centre
    • New City Hall Viewing Tower - 6 min walk
    • Casino Ostrava - 8 min walk
    • Vodni Svet - 10 min walk
    • Fairgrounds Černá Louka - 11 min walk
    • Ostrava Zoo - 33 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Privilege, Suite, 1 Double Bed with Sofa bed
    • Privilege, Superior Double Room, 1 Double Bed with Sofa bed
    • Privilege, Superior Room, Multiple Beds
    • Standard Double Room, 1 Double Bed
    • Standard Room, 2 Twin Beds

    What’s around

    Landmarks

    • In Ostrava City Centre
    • New City Hall Viewing Tower - 6 min walk
    • Casino Ostrava - 8 min walk
    • Vodni Svet - 10 min walk
    • Fairgrounds Černá Louka - 11 min walk
    • Ostrava Zoo - 33 min walk
    • Landek Park Mining Museum - 3.1 mi / 5 km
    • Ostravar Arena - 4.3 mi / 6.9 km
    • Technical University Ostrava - 6.6 mi / 10.5 km
    • Ostrava Poruba Summer Swimming Pool - 9.6 mi / 15.5 km
    • DinoPark Ostrava - 9.7 mi / 15.6 km

    Getting around

    • Ostrava (OSR-Leos Janacek) - 24 min drive
    • Ostrava (XJV-Ostrava Central Train Station) - 29 min walk
    • Ostrava Central Station - 29 min walk
    • Ostrava Hlavni Nadrazi Station - 4 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    map
    See on map
    Ceskobratrska 18-1742, Ostrava, 702 00, Czech Republic

    At a glance

    Hotel size

    • This hotel has 139 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • Children (18 years old and younger) not allowed

    Pets

    • Pets allowed*
    • Restrictions apply*

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Uncovered onsite self parking (CZK 380 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)
    • Barbecue grills

    Things to do

    • 24-hour fitness facilities
    • Spa services on site
    • Sauna
    • Bicycle rentals on site

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking
    • Designated smoking areas
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible lounge
    • Handrails in hallways
    • Handrails in stairways
    • Wheelchair-accessible bathroom vanity
    • Raised toilet seat
    • Bathroom emergency pull cord

    Languages Spoken

    • Czech
    • English
    • Polish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service

    Freshen up

    • Hair dryer

    Be entertained

    • LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

    Dining

    Janak Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of CZK 345 per person (approximately)
    • Airport shuttle service is offered for an extra charge of CZK 750 per vehicle (one-way)
    • Area shuttle service is offered for an extra charge

    PetsPay at property

    • Pets are allowed for an extra charge of CZK 340 per pet, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    ParkingPay at property

    • Uncovered self parking costs CZK 380 per night
    • Parking height restrictions apply

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

    Also known as

    • Mercure Hotel Ostrava Center
    • Mercure Ostrava Center Hotel Hotel Ostrava
    • Mercure Ostrava Center
    • Mercure Ostrava Center Hotel
    • Mercure Ostrava Center
    • Mercure Ostrava Center Hotel Hotel
    • Mercure Ostrava Center Hotel Ostrava

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Mercure Ostrava Center Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CZK 380 per night. Parking spots may be limited.
    • Yes, pets are welcome. There's a charge of CZK 340 per pet, per night. Service animals are exempt from fees.
    • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, Janak Restaurant offers international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include U Rady (3-min walk), Kavárna Atlantik (4-min walk), and Kavárna Daniel (4-min walk).
    • Yes, an airport shuttle is available. The charge is CZK 750 per vehicle one-way.
    • No, this hotel doesn't have a casino, but Casino Ostrava (8-min walk) is nearby.
    • Mercure Ostrava Center Hotel has a 24-hour health club and a sauna.
    9.2.Superb.
    • 10.0.Exceptional

      Excellent hotel

      Excellent in every sense of the word . The staff were amazing , the rooms immaculate , the location great and the lobby bar was perfect

      Steve, 4 night trip with friends, Jan 1, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      People were great and helpful. I would be happy to stay here again

      Jay, 4 night family trip, Dec 24, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Came for the World Juniors

      Gorgeous hotel and excellent stay! The staff were exceptional. Would highly recommend.

      Jadah, 12 night trip with friends, Dec 24, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      No washing machine

      No washing machine, no smart TV, but good room and view.

      3 night romance trip, Jan 3, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Beautiful, older but modernized hotel in the city center, close to restaurants, shops, and a city park. Upgraded privilege rooms come with free mini-bar, upgraded amenities including bathrobes, and 24 hr access to a privilege room with snacks and drinks. The fitness center is inadequate with limited equipment. Onsite Winestone restaurant has excellent food as well as a good breakfast buffet. Recommended for a business stay in Ostrava.

      2 night business trip, Dec 18, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Lovely service with prompt helpful staff. They respond to online communication very quickly. Wonderful location close to the train station, great amenities, and a cozy warm room. Bathroom was impressive and nicely designed. They don't provide toothbrushes or toothpaste, though, and the bed is a tad too firm for my tastes. But otherwise, everything else about my stay was excellent.

      3 night trip, Dec 10, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Top notch Mercure, excellent price

      Good location, tram connections to all destinations. Friendly helpful staff

      Neil, 1 night trip with friends, Nov 30, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Polecam

      Bardzo dobry hotel, z fantastyczną winiarnią. Pokój rewelacja. Śniadanie smaczne i szeroki wybór.

      Jacek, 1 night trip, Oct 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      위치좋아요, 한국 식당도 가깝고 올드타운 인근이고..

      위치좋아요, 한국 식당도 가깝고 올드타운 인근이고..

      Eunoh, 4 night trip, Oct 5, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Slo to

      Bylo to pekne.

      Milan, 2 night family trip, Aug 4, 2021

      Verified Hotels.com guest review

    See all 44 reviews