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25hours Hotel HafenCity

4-star hotel with restaurant, near International Maritime Museum

  • Free WiFi

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 50.
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  • Comfortable hotel with some interesting features (music room, photo booths and the like).…

    Jul 23, 2020

  • cool, laid-back hotel friendly staff cool interior

    Jul 11, 2020

See all 401 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 170 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Sauna
  • Self parking

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In HafenCity
  • Miniatur Wunderland - 11 min walk
  • Elbe Philharmonic Hall - 17 min walk
  • Moenckebergstrasse - 15 min walk
  • St. Pauli Piers - 27 min walk
  • International Maritime Museum - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room (Medium)
  • Room (Medium Plus)
  • Room (Large)
  • Room, 2 Twin Beds (Medium Bunk Bed)
  • Room (Extra Large)


  • In HafenCity
  • Miniatur Wunderland - 11 min walk
  • Elbe Philharmonic Hall - 17 min walk

What’s around


  • In HafenCity
  • Miniatur Wunderland - 11 min walk
  • Elbe Philharmonic Hall - 17 min walk
  • Moenckebergstrasse - 15 min walk
  • St. Pauli Piers - 27 min walk
  • International Maritime Museum - 3 min walk
  • Prototyp Auto Museum - 6 min walk
  • German Customs Museum - 8 min walk
  • Traditional Ship Harbour - 8 min walk

Getting around

  • Hamburg Airport (HAM) - 16 min drive
  • Central S-Bahn - 20 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 22 min walk
  • Hamburg Dammtor Station - 29 min walk
  • Messberg U-Bahn - 11 min walk
  • Steinstrasse U-Bahn - 13 min walk
  • Rathaus U-Bahn - 16 min walk

At a glance

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets allowed*
  • 1 per room
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 24 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Sauna
  • Bicycle rentals on site

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Garden
  • Terrace


  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


Heimat Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Small print

Also known as

  • 25Hours Hotel HafenCity
  • 25hours Hotel HafenCity Hamburg
  • 25hours HafenCity Hamburg
  • 25hours HafenCity
  • 25hours Hotel HafenCity Hotel
  • 25hours Hotel HafenCity Hamburg
  • 25hours Hotel HafenCity Hotel Hamburg

Optional extras

Self parking costs EUR 24 per day

Rollaway beds are available for EUR 20.0 per night

Buffet breakfast is offered for an extra charge of EUR 21 for adults and EUR 10.50 for children (approximately)

Pets are allowed for an extra charge of EUR 20.00 per pet, per night


Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, 25hours Hotel HafenCity does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 24 per day.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 20.00 per pet, per night. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, Heimat Restaurant offers local cuisine. Nearby restaurants include Alte Liebe (4-min walk), Surfkitchen (4-min walk), and maiGlückchen (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
  • 25hours Hotel HafenCity has a sauna and a garden.
  • 10.0.Exceptional

    Quirky hotel in Hamburg

    Fantastic hotel in good location. Very warm greeting and check out. Comfortable room with thoughtful design and quirky extras like a canvas bag to take out with you to prevent you buying plastic bags. They sell lots of quirky gifts in the reception area too. Breakfast was good and we had a lovely dinner in the restaurant. Only negative is that they don't have their own bar.

    Christine, 3 night trip, Jan 22, 2020

    Verified guest review

  • 10.0.Exceptional

    What a pleasant surprise

    I was pleasantly surprised when I checked into the hotel. Stayed only for 1 night but I must say it was great. Loved the concept and design of the rooms and Lobby etc. Room was large, plenty of space. Area around the hotel has a lot to offer. Nice restaurants, sights, shopping etc. Will certainly go back. Marcel at the front desk was very welcoming.

    1 night trip, Jan 17, 2020

    Verified guest review

  • 10.0.Exceptional

    Really good nautically themed hotel

    Really good nautically themed hotel with decent rooms and a good breakfast

    2 night business trip, Jan 7, 2020

    Verified guest review

  • 10.0.Exceptional

    Very cool hotel, lots of personality, from the design of the room to the amenities and common areas. Is really an enjoyable place to stay. The location is fantastic. Only area for improvement is food and beverage. At breakfast there are not enough tables for all guests so waiting lines are to be expected. For dinner the menu is of very few dishes and not for everyones taste. Staff is great. Would stay there again.

    Gonzalo, 3 night romance trip, Oct 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Super cool, brilliant and very stylish. Good location and perfect for a grown up city break.

    3 night romance trip, Aug 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Family stay

    Stayed with family. Hotel is amazing, staff are excellent and kids very disappointed to leave.

    Jonathan, 2 night family trip, Aug 2, 2019

    Verified guest review

  • 10.0.Exceptional

    Great little extras touches to help make your stay even better. Happy to provide you what you need and more, as standard!

    2 night trip with friends, Jul 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Its great!

    Hipster Hotel! Very cool. As President Donald Trump would say: *Everything was great, just great, trust me, its great.*

    Nicklas, 1 night trip with friends, Jun 28, 2019

    Verified guest review

  • 10.0.Exceptional

    Wonderful Hotel

    My fiancé and I were at the hotel a bit early and the wonderful people at the service desk were incredibly helpful at getting us checked in and explaining the surrounding area and sights we might enjoy. They were incredibly accommodating when it came to printing out our lost concert tickets for the Elbphilharmonie, the same goes for our flight tickets home. The check out process was quick and efficient, and the on premises restaurant was fantastic. One thing to keep in mind, the restaurant stops serving food at 10:30PM. And the surrounding area also has many of its restaurants close around the same time. Should you be looking for late night eats, expect to do some traveling. Also, many of Germany’s stores are closed on Sundays in the major shopping districts, and Museums are generally closed on Mondays. Keep those in mind and you will have a wonderful time. Hafencity is a beautiful section of Hamburg to explore, but the entire city was a pleasant experience.

    Michael, 2 night romance trip, Jun 23, 2019

    Verified guest review

  • 10.0.Exceptional

    Comfortable and conveniently located for walking to the International Maritime Museum, Miniatur Wonderland and Elbphilharmonie. There is also a metro just across the road. The hotel and room had quirky nautical-themed decor. Mini-bar in room. Big bottles of orange and lemon scented soap, shower gel, shampoo and moisturiser - less plastic waste, which I am all for. All the staff I met were friendly and helpful. Great range of facilities, which I never got to use, including sauna, restaurant, bike hire, gift shop. I did use the restaurant Neni at the sister hotel around the corner and the food was lovely.

    2 night trip, Mar 2, 2019

    Verified Expedia guest review

See all 401 reviews