All properties in Santiago, Santiago Metropolitan Region, Chile

MR Apart (Ex Apart Neruda)

3-star hotel with indoor pool, near Costanera Center

  • Free buffet breakfast, free WiFi, and free parking

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Indoor Pool
  • Departamento Estándar (Uso Individual o Doble) - Living Area
  • Hotel Entrance
Hotel Entrance. Image 1 of 39.
1 / 39Hotel Entrance
  • Good hotel for business travel in Santiago - well positioned and easy to access. The…

    Oct 12, 2019

  • Wifi failed often even after calling the technitian multiple times Air Conditioning…

    Apr 21, 2019

See all 20 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • 37 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Airport shuttle
  • 24-hour front desk

For families

  • Kitchenette
  • Stovetop
  • Microwave
  • Refrigerator
  • Private bathroom
  • Television

What’s around

  • Costanera Center - 13 min walk
  • Clinica Santa Maria - 24 min walk
  • Uruguay Park - 6 min walk
  • Sernatur - 8 min walk
  • Sculpture Park - 9 min walk
  • Municipal Market of Providencia - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Departamento Estándar (Uso Individual o Doble)
  • Double Room, 2 Queen Beds
  • Departamento 2 Ambientes


  • Costanera Center - 13 min walk
  • Clinica Santa Maria - 24 min walk
  • Uruguay Park - 6 min walk

What’s around


  • Costanera Center - 13 min walk
  • Clinica Santa Maria - 24 min walk
  • Uruguay Park - 6 min walk
  • Sernatur - 8 min walk
  • Sculpture Park - 9 min walk
  • Municipal Market of Providencia - 9 min walk
  • Nescafé Theater of The Arts - 13 min walk
  • Santiago Metropolitan Park - 15 min walk
  • Gran Torre Santiago - 16 min walk
  • Santiago Cable Car: Oasis Station - 17 min walk
  • Plaza de Armas - 2.7 mi / 4.4 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 17 min drive
  • Santiago Central Station - 23 min drive
  • Pedro de Valdivia Station - 3 min walk
  • Los Leones Station - 5 min walk
  • Manuel Montt Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 37 rooms


  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The property's swimming pool and fitness center hours are 7 AM-10:30 PM Monday-Friday and 9 AM-10 PM Saturday, Sunday, and public holidays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Fitness classes on site
  • Pilates classes on site


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Porter/bellhop


  • Elevator


  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Minibar

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop


  • In-room safe

Small print

Also known as

  • Apart Hotel Neruda
  • MR Apart
  • Apart Hotel Neruda
  • Mr Apart Ex Apart Neruda Hotel
  • MR Apart (Ex Apart Neruda) Hotel
  • MR Apart (Ex Apart Neruda) Santiago
  • MR Apart (Ex Apart Neruda) Hotel Santiago
  • Apart Hotel Neruda Santiago
  • Apart Neruda
  • Apart Neruda Santiago
  • Hotel Neruda
  • Neruda Hotel

Optional extras

Rollaway beds are available for USD 50.0 per day

Airport shuttle service is offered for an extra charge of USD 50


This property will place an authorization for one night of room and tax in refundable rates for any bookings where payment for the stay will be made on site instead of at the time of booking.

Pool access available from 7 AM to 10:30 PM.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, MR Apart (Ex Apart Neruda) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool. Guests have pool access from 7 AM to 10:30 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - noon. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Juan Valdez Café (3-min walk), Olimpia (3-min walk), and Lomit's (3-min walk).
  • Yes, an airport shuttle is available. The charge is USD 50.
  • Onsite recreation at MR Apart (Ex Apart Neruda) includes aerobics and Pilates. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
  • 8.0.Very good

    Soup Spoons.

    Neruda Apart @ Providencia offers an excellent location for tourism, shopping, business and good restaurants. Their staff is friendly and resourceful. Rooms are clean, spacious and quiet inspite the thick local traffic. This hotel is a few yards from popular shopping hubs and a well run subway system (Metro) which will take you to all corners of the capital. Beware of and stay away from peak/rush hours though. My wife and I enjoyed the amenities of Neruda Apart. It caught my attention that for breakfast hours there were dinner ware rather than common tea spoons. Going back and forth to Pudahuel Intl. Airport will take only 20 + minutes thanks to Santiago’s modern highway system. In a few words, Neruda Hotel provides tourists a great location and service for passengers of any kind.

    Esteban, 1 night family trip, Dec 9, 2018

    Verified guest review

  • 8.0.Very good

    Bueno con tv pequeña

    Todo bien, desayuno completo, solo q la tv es muy chica para ese tipo de habitación

    Pedro, 5 night business trip, Mar 12, 2021

    Verified guest review

  • 10.0.Exceptional

    Buen servicio

    Excelente atención y buen servicio, ningún problema gente muy amable.

    Lily, 5 night trip, Nov 18, 2020

    Verified guest review

  • 8.0.Very good

    Nära friluftsområdet/ toppen Cerro san Cristobal

    Ligger lite utanför centrum viljet var bra nu när det är demonstrationer. Nära tunnelbana och stort köpcentrum Costanera med Sydamerikas högsta utsiktsplattform. Nära till linbanan upp till jungfru Maria statyn. Separat entré till lägenhetsrummen eller så får man gå igenom hotell entrén till separata hissar.

    Johan, 5 night trip with friends, Jan 21, 2020

    Verified guest review

  • 4.0.Fair

    No me gustó que el ambiente donde está el apart hotel está con paredes sucias, una pintura vieja y desgastada, ascensores que funcionan mal y marcados con letras hechas por otras personas

    4 night romance trip, Oct 14, 2019

    Verified Expedia guest review

  • 2.0.Poor

    No vayan es un desastre.

    No debería estar en la lista de Es un anexo de Hotel convertido en Apart pero con ascensores antiguos y lentos y con servicios diferentes muy pobres. Habitacion pequeña. Instalaciones antinguas y personal en porteria que olvida encender calefacción a las 20 hs de una noche con 4 grados de temperatura. Que más decir.

    Alejandro, 2 night business trip, Oct 2, 2019

    Verified guest review

  • 2.0.Poor


    Baño en mal estado y sucio. Precio altísimos por los servicios.

    Ana, 1 night business trip, Jul 25, 2019

    Verified guest review

  • 2.0.Poor

    Sucio, habitacion destruida, gerente no atiende quejas de Expedia, lugar inseguro y ruidoso, calefaccion insegura y malas condiciones

    12 night romance trip, Jul 15, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Apart hotel Neruda.

    Apart Hotel, muy cómodo, bien ubicado. Personal amable y servicial.

    Miriam, 4 night trip, Dec 3, 2018

    Verified guest review

  • 4.0.Fair

    El aparthotel está muy bien situado. Las habitaciones son muy viejas: Le hace falta una buena remodelación. Toso limpio, eso sí y la wifi funcionaba bien (aunque había que ir a la zona d la recepción para que se conectara. El personal amable y atento.

    carlos, 8 night romance trip, Sep 20, 2018

    Verified guest review

See all 20 reviews