Guests
All properties in Samoens, Haute-Savoie, France

Neige et Roc, The Originals Relais

4-star ski hotel with free ski shuttle, near Jaysinia Alpine Botanical Gardens

  • Free WiFi and free parking
From
S$274

Restrictions related to your trip

  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Property renovations and closures

  • The property is closed between September 21 and December 18.

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
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255 route de Taninges, Samoens, 74340, France
9.0.Superb.
  • We had an OK stay however we felt the hotel was too busy and there were too many people…

    Jul 20, 2021

  • Very nice hotel. Great location. Plenty parking. Lovely owners. Would book again. Only…

    Feb 15, 2020

See all 40 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 48 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and 2 spa tubs
  • Breakfast available
  • Free ski shuttle

For families

  • Free cribs/infant beds
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Television

What’s around

  • Grand Massif Express Gondola - 18 min walk
  • Jaysinia Alpine Botanical Gardens - 8 min walk
  • Lac de Joux Plane - 7.6 mi / 12.2 km
  • Sixt-Fer-a-Cheval Nature Reserve - 8 mi / 12.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, Bathtub
  • Triple Room, Bathtub
  • Suite
  • Double Room, Annex Building
  • Twin Room, Annex Building
  • Junior Suite
  • Superior Room
  • Communicating Rooms Studio
  • Superior room, southerly exposure

What’s around

Landmarks

  • Grand Massif Express Gondola - 18 min walk
  • Jaysinia Alpine Botanical Gardens - 8 min walk
  • Lac de Joux Plane - 7.6 mi / 12.2 km
  • Sixt-Fer-a-Cheval Nature Reserve - 8 mi / 12.8 km

Getting around

  • Geneva International Airport (GVA) - 52 min drive
  • Marignier Station - 20 min drive
  • Cluses Station - 25 min drive
  • Bonneville Station - 28 min drive
  • Free ski shuttle
map
See on map
255 route de Taninges, Samoens, 74340, France

At a glance

Hotel size

  • This hotel has 48 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Number of indoor pools - 1
  • Outdoor seasonal pool
  • Free ski shuttle
  • Ski storage
  • Fitness facilities
  • Outdoor tennis courts - 1
  • Spa services on site
  • Number of spa tubs - 2
  • Hiking/biking trails on site
  • Playground on site
  • Sledding on site
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Waterslide
  • Ski passes available
  • Health club
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table

Working away

  • Number of meeting rooms - 2

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German

In the room

Home comforts

  • Bathrobes

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Balcony

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

Dining

Onsite venue - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Hiking/biking trails on site
  • Playground on site
  • Sledding on site

Nearby

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17 for adults and EUR 10 for children (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 30 per day
  • Babysitting/childcare is available for an extra charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 7:30 PM
  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Also known as

  • Hotel Originals Neige Roc Samoens
  • Neige et Roc, The Originals Relais Samoens
  • Neige et Roc, The Originals Relais Hotel Samoens
  • Hôtel Neige et Roc Samoens
  • Neige et Roc
  • Neige Et Roc Hotel
  • Neige et Roc Samoens
  • Hotel Originals Neige Roc
  • Originals Neige Roc Samoens
  • Originals Neige Roc
  • Neige et Roc, The Originals Relais Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Neige et Roc, The Originals Relais does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between September 21 and December 18.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 7:30 PM.
  • Yes, cats and dogs are welcome. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 10:00 PM. Check-out time is 10 AM. Contactless check-in is available.
  • Yes, there's an onsite restaurant that offers regional cuisine. Nearby restaurants include Au Relais Septimontain (5-min walk), Vin sur vin (5-min walk), and Aux Becs a Fleu (5-min walk).
  • Have fun with winter activities like sledding and in warmer months, improve your game at the onsite tennis courts. Additional recreation nearby includes spelunking. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include a waterslide and a sauna. Neige et Roc, The Originals Relais also has a steam room and a picnic area, as well as a garden.
9.0.Superb.
  • 10.0.Exceptional

    Such a great property! Close to everything and the staff bent over backwards to make sure the guests were taken care of.

    Adam, 2 night trip, Feb 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was outstanding. Location, jacuzzi and sauna, food, service.

    7 night family trip, Dec 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic new spar plus swimming pool. Very helpful staff and excellent food

    3 night family trip, Dec 21, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very nice hotel and decent size room and big bathroom. Great location. I thought that food was great but overpriced. How can you charge €10 for a ham sandwich?

    4 night trip with friends, Mar 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel

    Lovely hotel in a great location. Fab food and great bar, would recommend for a great alpine skiing experience

    Gail, 3 night family trip, Mar 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The accomdation and staff and the meals we had were lovely, we cant fault anything other than the cost of breakfast was a bit high but thats a minor thing, but we were charged local taxes when paying but the e mail from yourselves said included taxes, other than that it was fantastic and we will be back next year to try the self catering when we go skiing, regards Kevin and Wendy Whitlocke

    7 night romance trip, Mar 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Well furnished and clean, friendly staff and excellent breakfast. The last night was windy and the window shutters kept us awake banging in the wind.

    3 night romance trip, Mar 4, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Surprising amount of space in studio for 2. Well equipped kitchenette, lovely bath, comfortable bed! Huge balcony with a little late afternoon sun in February!

    7 night romance trip, Feb 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    We only stayed one night. Not a fan in Fondue etc so ate in town. It was a stopover hotel. Staff friendly and helpful. It was fine.

    1 night family trip, Feb 15, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Sanoens

    Good food and service.

    michael, 1 night business trip, Feb 4, 2019

    Verified Hotels.com guest review

See all 40 reviews