Guests
All properties in York, England, United Kingdom

York Pavilion Hotel, Sure Hotel Collection by Best Western

Boutique hotel with restaurant, near Shambles

  • Free WiFi
From
S$95

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • York Pavilion Hotel, Sure Hotel Collection by Best Western
  • York Pavilion Hotel, Sure Hotel Collection by Best Western
  • Standard Room, 1 Double Bed, Non Smoking - Living Room
  • Standard Room, 1 Double Bed, Non Smoking - Bathroom
  • York Pavilion Hotel, Sure Hotel Collection by Best Western
York Pavilion Hotel, Sure Hotel Collection by Best Western. Image 1 of 61.
1 / 61York Pavilion Hotel, Sure Hotel Collection by Best Western
45 Main Street, York, YO10 4PJ, England, United Kingdom
8.2.Very good.
  • Nice hotel in a nice area

    May 10, 2022

  • Bed very comfortable and staff very friendly. However, our room was not cleaned one day…

    May 6, 2022

See all 583 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
Walkable
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 62 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Heart of York
  • University of York - 19 min walk
  • McArthur Glen Designer Outlet - 25 min walk
  • Rowntree Park - 26 min walk
  • York Barbican - 26 min walk
  • Clifford's Tower - 30 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Twin Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)
  • Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette
  • Superior Room, 1 King Bed, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking

What’s around

Landmarks

  • Heart of York
  • University of York - 19 min walk
  • McArthur Glen Designer Outlet - 25 min walk
  • Rowntree Park - 26 min walk
  • York Barbican - 26 min walk
  • Clifford's Tower - 30 min walk
  • York Racecourse - 31 min walk
  • York Castle Museum - 31 min walk
  • York Dungeon - 33 min walk
  • York Grand Opera House - 33 min walk
  • Jorvik Viking Centre - 33 min walk

Getting around

  • Leeds (LBA-Leeds Bradford) - 51 min drive
  • York (QQY-York Train Station) - 11 min drive
  • York Station - 11 min drive
  • Poppleton Station - 16 min drive
map
See on map
45 Main Street, York, YO10 4PJ, England, United Kingdom

At a glance

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (GBP 7.50 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Use of nearby fitness center (discount)
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie - This restaurant serves lunch and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 14.95 per person (approximately)
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs GBP 7.50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The 4 apartments with kitchenettes are located across the road from the main hotel building.

Also known as

  • Best Western Pavilion Hotel
  • York Pavilion Hotel
  • York Best Western
  • Best Western Pavilion
  • Best Western York Pavilion Hotel
  • York Pavilion Hotel, Sure Hotel Collection by Best Western York
  • York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel
  • Best Western Pavilion Hotel York
  • Best Western Pavilion York
  • Best Western York Pavilion
  • Best Western York Pavilion Hotel
  • Pavilion Hotel York
  • Pavilion York
  • York Best Western Pavilion Hotel
  • York Pavilion

*See fees & policies for additional details or extra charges

FAQs

  • Yes, York Pavilion Hotel, Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 7.50 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 11 PM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Brasserie.
  • York Pavilion Hotel, Sure Hotel Collection by Best Western has a picnic area and a garden.
8.2.Very good.
  • 4.0.Fair

    Piss poor

    Room wasn’t as clean as I was expecting Quite run down Bed wasn’t comfortable at all Noisy road outside too I won’t be staying again

    Jack, 1 night trip, Apr 30, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    This hotel has had very mixed reviews. We stayed for 3 nights, room only, and found it quiet and comfortable. We just wanted somewhere close by to lay our heads. Everything worked, TV channels limited, no BBC 1 or 2. Would have been nice to have had a few biscuits with tea/coffee

    Jane, 3 night trip, Apr 30, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We will come back

    Loved this hotel. Lovely rooms with their own themes. We had a meal and it was really lovely and not too badly priced. The only slightly negative comment I have is the mattresses were to firm for us. Could I suggest a choice of type of egg for the hotel's already excellent breakfast. We will come back

    Eleanor, 2 night trip, Apr 29, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    a -pleasure

    a charming hotel with a country house feel. excellent situation for public transport

    Albert, 3 night trip, Apr 29, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Average

    Very well presented externally and communal areas, however room in poor state of repair, cracks in wall and paint, carpets poor and lifting up on poor joins, whole room painted one colour including doors, dado rail, skirting board. Food very good service OK.Car park fee not ideal

    Tracy, 2 night trip, Apr 16, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Ok, but a little overpriced

    Room was basic but no complaints. Just needed somewhere to sleep.for one night didnt use the restaurant for any meals, so cannot comment. Hotel is a little tired in looks and could do with a little.cosmetic work

    Stuart, 1 night business trip, Apr 2, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    The receptionist were very helpful throughout the stay. Unfortunately when I got to the room the room smelt of cigarettes . I informed the staff of this . The sink hot water tap , although the water was very hot the water supply was inconsistent and kept stopping. I returned after my evening meal and a couple were arguing really loudly in the hall way. I decided to take a bath but the cold water tap was frozen in place. I was moved rooms to a ground floor room but unfortunately there was no internet available , therefore I was unable to prepare any work for my next days meeting. The breakfast was delicious. I have very mixed feelings about my stay here and feel that the problems could have easily have been rectified to make the stay much more enjoyable.

    karen, 1 night business trip, Mar 29, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Over night stay

    Very attentive host made to feel welcome from the moment you ring the door bell Very clean and close to all local attractions Would highly recommend this bed and breakfast

    Julie, 2 night trip, Mar 18, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Friendly and clean

    The hotel staff were friendly and the room was clean. As there was no way of controlling the tempartaure in the room, it would have been useful to have extra blankets available in the room which could be used if needed.

    1 night family trip, Mar 4, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Pleasant stay but needs serious renovation works

    Last minute booking due to family emergency. The whole place is very outdated and is in need of serious renovation. Despite this, however, the staff were all fantastic, helpful, courteous and kind. The room was warm and pleasant, though smelt a bit musty on arrival. I'm sure if the place could have some renovations it would be a lovely place to stay. It certainly has character and a nice atmosphere for a quiet break.

    Beth, 1 night trip with friends, Feb 25, 2022

    Verified Hotels.com guest review

See all 583 reviews