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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Casa Los Puntales

3-star3 stars
Calle de Los Puntales, Carrera 9 #37-36, Ciudad Amurallada, San Diego, Cartagena, Bolivar, 78596, Colombia

City-center hotel within walking distance of Clock Tower
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This hotel was amazing as far as accommodations and location for the price. However I had…Jan 3, 2020
  • The room given the first day was really small, it was impossible to move around.…Jan 1, 2020

Casa Los Puntales

from S$35
  • Double Room
  • Junior Suite, Courtyard View
  • Triple Room
  • Standard Single Room, 1 Double Bed
  • Junior Suite, City View
  • Full House

What’s around Casa Los Puntales


  • In Cartagena Walled City
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 11 min walk
  • San Felipe de Barajas Castle - 20 min walk
  • Bocagrande Beach - 22 min walk
  • Marbella Beach - 24 min walk
  • Santo Toribio Church - 2 min walk
  • Plaza de San Diego - 2 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 6 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-anytime
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID*

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours)*

  • Cruise terminal shuttle*


  • No onsite parking


  • Area shuttle*

  • Shopping center shuttle*

  • Casino shuttle*

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service
  • Free reception
Things to do
  • Pool sun loungers
  • Spa tub
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 1808
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Handrails in stairways
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Sleep Number by Select Comfort mattress
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • In-room safe

Casa Los Puntales’s small print

Also known as

  • Casa Los Puntales
  • Casa Los Puntales Hotel
  • Hotel Casa Los Puntales
  • Casa Los Puntales Cartagena
  • Casa Los Puntales Hotel Cartagena
  • Casa Los Puntales Cartagena
  • Hotel Casa Los Puntales
  • Hotel Casa Los Puntales Cartagena
  • Los Puntales
  • Puntales


If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Rollaway beds are available for USD 26.0 per night

Airport shuttle service is offered for an extra charge of USD 30 per vehicle (roundtrip, Maximum occupancy 3)

Cruise ship terminal shuttle service is offered for an extra charge

Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Casa Los Puntales

  • Does Casa Los Puntales offer free cancellation for a full refund?
    Yes, Casa Los Puntales does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Casa Los Puntales?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Casa Los Puntales?
    Sorry, there's no onsite parking at Casa Los Puntales.
  • Are pets allowed at Casa Los Puntales?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Casa Los Puntales?
    You can check in from 3 PM - anytime. Check-out time is 1 PM. Contactless check-out is available.
  • Are there restaurants at or near Casa Los Puntales?
    Yes. Nearby restaurants include Tabetai Sushi Bar (3-min walk), Pezetarian (3-min walk), and Marzola Parrilla Argentina (3-min walk).
  • Is airport shuttle service offered by Casa Los Puntales?
    Yes, an airport shuttle is available. The charge is USD 30 per vehicle roundtrip.
  • Is there an onsite casino at Casa Los Puntales?
    No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.
  • What is there to do at Casa Los Puntales and nearby?
    Casa Los Puntales has a spa tub and a garden.

Recent reviews

Good 7.8 From 17 reviews

Exceptional 10.0
Location, wonderful staff, rooms, charm, rooftop terrace.
us2 night romance trip
Fair 4.0
Two locked doors to go in and out. Must ring bell and wait for someone to let you in or out, day or night. Hotel policy is they will enter your room and turn your airconditioning off when you leave room. Very loud music near by. Must be totally out of soap or toilet paper before they issue more. Breakfast isnt much and your gonna wait. Always being nickled and dimed. But the staff is extreamly nice. The policy maker needs a reality check.
us15 night trip
Very good 8.0
Friendly place in great location
The hotel is in a great location, a few minutes walk from all the sights. The rooms are quite spacious, not luxurious, but with character as they within one of the old buildings of Cartagena. Breakfast was a treat, with attentive staff, served on the roof terrace.
Daniel, gb2 night family trip
Exceptional 10.0
It was pleasant!! I do recommend it, for the prices is great! The recepcion staff very helpful and lovely.
us2 night family trip
Exceptional 10.0
Hotel is perfect, on the outskirt of the walled city, but still in the walled city. It is nice because it is not right in the middle where all the tourist traffic is at. Perfect walking distance to everything, literally everything. the hotel staff was very helpful with questions and anything i needed. I would stay here again.
Stu, us4 night trip
Poor 2.0
I was Checked into a dirty, noisy room with no window, next to reception very noisy Asked to change - not possible - until I filled in my Expedia feedback when a new room was suddenly available Much better - bigger brighter, away from noise although with a huge cockroach The next day the room I had complained about that they had denied was dirty is now being completely redecorated !
gb3 night trip
Very good 8.0
Great value for your money
Great value for your money. Beds are comfortable and AC works great. The hotel is in close walking distance to several restaurants and shops within the walled city. Front desk staff was very friendly. I’d stay here again.
Lauren, us2 night romance trip
Exceptional 10.0
Dias coloridos!
Hotel bem localizado dentro da cidade amuralhada, equipe sempre pronta a dar informações , café da manhã com frutas, ovos mexidos e pão, manteiga e geleia. Ótimo custo beneficio. Os quartos ficam no andar de cima tendo que subir escadas e ainda há mais um lance de escadas para o café da manhã que é servido no terraço.O que para mim não representou problema, mas para pessoas com dificuldade de mobilidade a informação pode ser relevante.
Wanda, br1 night trip with friends
Exceptional 10.0
Localização fantástica! Café da manhã continental preparado na hora e delicioso. Recomendo!
br6 night romance trip
Good 6.0
O hotel fica bem localizado e tem funcionários muito prestativos, também é limpo(apesar de estarem em obras na recepção)! Mas tem muitos pontos negativos como: -escadas e muitos ressaltos no piso, para ir ao café da manhã, no terraço, sobe uma escada em caracol.Entre quarto e banheiro também tem degrau. - O wi-fi tem sinal fraco em muitos momentos. - O quarto de frente é muito barulhento até madrugada, por ter uma casa noturna ao redor. - Café da manhã servido na mesa com: suco/ café, leite, chá ou achocolatado, fruta(mamão, banana e melancia no pratinho)e pode optar por omelete ou sanduíche de queijo e presunto ou torradas. - Alguns objetos que estavam na cestinha do banheiro, aparentemente cortesia, na verdade não o eram e estavam na listagem do frigobar (escova dentes, pasta dente, lenço descartável)O que era cortesia apenas sabonete e shampoo(2 em 1).
ROSANA CRISTINA, br3 night family trip

Casa Los Puntales