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Casa Luna Hotel & Spa

3.5 star property
Mountain hotel with 2 bars/lounges, near La Fortuna Waterfall
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Casa Luna Hotel & Spa

Photo gallery for Casa Luna Hotel & Spa

Outdoor spa tub
View from property
Premium bedding, minibar, in-room safe, soundproofing
Lunch, dinner, brunch served; international cuisine, garden views
Premium bedding, minibar, in-room safe, soundproofing

Overview of Casa Luna Hotel & Spa

9.2

Superb

Property highlights

  • Pool
  • Free breakfast
  • Air conditioning
  • Free parking
  • Spa
  • Restaurant
Map
1.5km S & 1.5km W from Catholic Church, Off Waterfall Road, La Fortuna, Alajuela, 36-4417
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and 4 spa tubs
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Massage/treatment rooms
  • Business centre
  • Airport shuttle
  • Terrace
For families
  • Children's pool
  • Fridge
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden

Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, soundproofing

Superior Room

  • 57 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • In a national park
  • La Fortuna Waterfall - 5 min drive
  • Baldi Hot Springs - 8 min drive
  • Los Lagos Hot Springs - 8 min drive
  • Tabacon Hot Springs - 14 min drive
  • Arenal Volcano National Park - 15 min drive
  • Arenal Volcano - 24 min drive
  • Lake Arenal - 29 min drive

Getting around

  • La Fortuna (FON-Arenal) - 9 min drive
  • San José (SJO-Juan Santamaría Intl.) - 127 min drive
  • Airport shuttle (surcharge)

Restaurants

  • El Corral de Garra-Pata - 6 min drive
  • Cafe Mediterráneo - 4 min drive
  • Anch'io Pizzeria e Ristorante - 5 min drive
  • Restaurante El Coloso - 5 min drive
  • Soda La Hormiga - 5 min drive

About this property

Casa Luna Hotel & Spa

Casa Luna Hotel & Spa is only 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours) for USD 165 per vehicle one-way. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and international cuisine is served at Luna Grill Restaurant, which is open for lunch and dinner. Other highlights at this Colonial hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 10 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–9:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Children's menu

What to do

  • Helicopter/aeroplane tours
  • Fishing
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Romance packages

Facilities

  • 11 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • 4 hot tubs
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Luna Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath and a spa tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are 5 hot springs open between 9:30 AM and 9:00 PM.

Dining

Luna Grill Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Luna Bar & Coffee – Overlooking the garden, this wine bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Luna Wet Bar – This poolside cocktail bar specialises in American cuisine and serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: USD 40.00
  • Christmas Eve (24 December) gala dinner per child: USD 20.00 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 165 per vehicle (one-way)
  • Late checkout can be arranged for an extra charge of USD 150 (subject to availability)

Children & extra beds

  • Airport shuttle service for children between the ages of 2 and 12 costs USD 165

Pool, spa, & gym (if applicable)

  • Children under 8 years old are not allowed in the swimming pool or hot tub without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Hot springs access available from 9:30 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Casa Luna
Casa Luna Fortuna
Casa Luna Hotel
Casa Luna Hotel Fortuna
Hotel Casa Luna
Luna Casa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel La Fortuna
Casa Luna La Fortuna
Casa Luna Hotel & Spa Hotel
Casa Luna Hotel & Spa La Fortuna
Casa Luna Hotel & Spa Hotel La Fortuna

Frequently asked questions

Does Casa Luna Hotel & Spa offer free cancellation for a full refund?
Yes, Casa Luna Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa Luna Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Luna Hotel & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Casa Luna Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa Luna Hotel & Spa?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Casa Luna Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 165 per vehicle one-way.
What are the check-in and check-out times at Casa Luna Hotel & Spa?
You can check in from 2 PM - 10 PM. Check-out time is noon. Late check-out is available for a charge of USD 150 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Casa Luna Hotel & Spa and nearby?
Have fun during the warmer months with activities such as fishing. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Casa Luna Hotel & Spa also has 2 bars, an outdoor pool and spa services, as well as a picnic area, a garden and access to a nearby health club.
Are there restaurants at or near Casa Luna Hotel & Spa?
Yes, Luna Grill Restaurant offers al fresco dining, international cuisine and garden views.
Does Casa Luna Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Casa Luna Hotel & Spa like?
Casa Luna Hotel & Spa is in the heart of La Fortuna, a short 5-minute walk from Costa Rica Chocolate Tour.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

La Fontera 2023
We loved the hotel. The landscaping is beautiful and quiet. The staff was very helpful and communicative with setting up transfers and tours! Great job!
Lea, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carol Ann, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

christina, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel is beautiful. Room was clean, breakfast was good, great pool area with jacuzzis. WIFI doesn’t work well in the rooms. The hotel had some improvement work going on and it was loud early in the first morning. We were moved to a different room and it was much better. The hotel gave me credit for the first night.
Jorge, 3-night family trip
Verified Expedia guest review

6/10 Good

Sree, 2-night trip
Verified Expedia guest review

8/10 Very good

Stayed for two nights. Its relatively small and rooms are not large either, but we enjoyed this place. We’ve seen interesting birds and even Tucan! Staff is very friendly and helpful. Pools are not large, but clean. No hot springs on the site , it’s a couple hot tubs instead. Dinner at the restaurant was very nice and we also enjoyed drinks by the pool Overall, very positive experience.
Elena, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fritiof, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

jeremiah, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Delores, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 3-night trip
Verified Hotels.com guest review