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Hotel Regatta Cartagena

Photo gallery for Hotel Regatta Cartagena

On the beach, beach towels
On the beach, beach towels
2 outdoor pools
2 outdoor pools
2 outdoor pools

Overview of Hotel Regatta Cartagena

Hotel Regatta Cartagena

3.5 star property
Cartagena beachfront hotel with 2 outdoor pools, restaurant

7.2/10 Good

370 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is S$158
Price available on 12/12/2022
Map
Carrera 1 No. 5-82, Cartagena, Bolivar, 130001
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Beach towels
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Bocagrande
  • Ayala Center - 40 min walk
  • Bocagrande Beach - 1 min drive
  • Clock Tower - 16 min drive
  • Blanca Beach - 98 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 12 min drive

Restaurants

  • Carbon de Palo - 3 min walk
  • Arepas Pues - 3 min walk
  • La Dulceria - 3 min walk
  • Pizzas Piccolo Cartagena - 3 min walk
  • Hot El punto múltiple del sabor - 4 min walk

About this property

Hotel Regatta Cartagena

Hotel Regatta Cartagena puts you 2.1 mi (3.4 km) from Ayala Center. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a poolside bar and a terrace. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Bike rentals nearby
  • Ecotours nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Terrace
  • 2 outdoor pools

Accessibility

  • Lift
  • In-room accessibility (select rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 29-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2022 (dates subject to change):
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 70000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Cartagena
Hotel Regatta
Hotel Regatta Cartagena
Regatta Cartagena
Regatta Hotel Cartagena
Hotel Regatta Cartagena Hotel
Hotel Regatta Cartagena Cartagena
Hotel Regatta Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Regatta Cartagena offer free cancellation for a full refund?
Yes, Hotel Regatta Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Regatta Cartagena?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Regatta Cartagena?
Yes, there are 2 outdoor pools. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hotel Regatta Cartagena?
Yes, cats and dogs are welcome. There's a charge of COP 70000 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Regatta Cartagena?
Sorry, there's no on-site parking at Hotel Regatta Cartagena.
What are the check-in and check-out times at Hotel Regatta Cartagena?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an on-site casino at Hotel Regatta Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (3-min walk) is nearby.
What is there to do at Hotel Regatta Cartagena and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Hotel Regatta Cartagena also has 2 outdoor pools.
Are there restaurants at or near Hotel Regatta Cartagena?
Yes, there's an on-site restaurant. Nearby restaurants include Arepas Pues (3-min walk), La Dulceria (3-min walk) and Pizzas Piccolo Cartagena (3-min walk).
What's the area around Hotel Regatta Cartagena like?
Hotel Regatta Cartagena is a short 1-minute walk from Bocagrande Beach and 3 minutes' walk from Rio Cartagena Casino. Travellers say that this hotel is in a good location.

Overall score and ratings

7.2

Good

8.0/10

Cleanliness

7.5/10

Staff & service

7.1/10

Amenities

6.9/10

Property conditions & facilities

7.7/10

Eco-friendliness

4/10 Fair

Chad, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was an amazing time
Jaime, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Servicio al cliente en el desayuno y en el front desk muy bueno. No me gustó que sólo dan una llave por habitación aunque pagues por 2 personas. Se niegan a darte dos llaves.
Lizbeth, 3-night family trip
Verified Expedia guest review

2/10 Poor

Conor, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very friendly staff and clean
Alvaro, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The elevators are very slow. Plan to wait up to 5 minutes for an elevator. I had two reservations and stayed in 3 different rooms. The renovated rooms are great. The unrenovated are disappointing. Staff was nice and helpful.
D Scott, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

All was good except the barman hi take the tips for himself.
PAULA, 4-night family trip
Verified Expedia guest review

2/10 Poor

We went to the beach several times right in front of the hotel, the sellers kept disturbing us, no peace to relax. Last day, we went to the pool then took a shower in our room and use our room towel to dry up so we can get ready to check out, at the check out they told us to wait so they can check our room, the receptionist told us that we stained a towel with a lipstick so we must pay 50,000 Columbia’s money, she had the audacity to tell us in her broken English that it’s only $15 USA money equivalent and we must pay. I have never heard people charge for a lipstick stain on a towel and that much… this is stealing and targeting USA customers. It truly reminded me of their Pablo Escobar, this hotel is just like him!!! Stay away if you’re from USA or Europe. They are targeting us to make extra money, it’s truly a shame!! The manager was one useless lazy lady who doesn’t communicate in English, not even a broken English to save her career, I’m highly disappointed. She did not help, just walked away from us.
Chioma, 6-night trip
Verified Expedia guest review

4/10 Fair

Ignacio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

For the price and location I give it a 4 stars. Staff was friendly and welcoming, specially Hector. Breakfast can improve since it’s normally the same every day. Elevators need to be faster and by the way, AC works with your room key. So if you leave the AC turns off. We didn’t have a bad experience regardless. I loved our ocean view room. Hotel close to everything. I recommend staying there.
Norvin, 4-night romance trip
Verified Expedia guest review