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Diamond Suites and Residences by Cocotel powered by fave

Photo gallery for Diamond Suites and Residences by Cocotel powered by fave

Outdoor pool
Property entrance
Premium bedding, down duvets, memory-foam beds, minibar
Breakfast, lunch, dinner served; al fresco dining
Reception

Overview of Diamond Suites and Residences by Cocotel powered by fave

Diamond Suites and Residences by Cocotel powered by fave

3.0 star property
Central hotel with outdoor pool, connected to a shopping centre, near SM City Cebu
7.2 out of 10 Good
7.2/10 Good

430 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
No. 8 Apitong, Corner of Escario Street, Cebu, Cebu, 6000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

About this area

What's nearby

  • Heart of Cebu
  • SM City Cebu - 27 min walk
  • Cebu Business Park - 1 min drive
  • Waterfront Cebu City Casino - 2 min drive
  • Osmeña Fountain Circle - 3 min drive
  • Colon Street - 5 min drive
  • SM Seaside City Cebu - 8 min drive
  • Cebu Ocean Park - 10 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Manuel's Restaurant - 2 min walk
  • Bean Date - 2 min walk
  • Red House Taiwan Shabu-Shabu - 1 min walk
  • Banana Pancake Trail - 3 min walk
  • Kuya J's - 2 min walk
Map

About this property

Diamond Suites and Residences by Cocotel powered by fave

Placing you 1.4 mi (2.3 km) from SM City Cebu and 4 mi (6.5 km) from SM Seaside City Cebu, Diamond Suites and Residences by Cocotel powered by fave offers an airport shuttle (available 24 hours) for PHP 1350 per vehicle. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 6:00 AM until 10:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: PHP 1000 per accommodation, per day

Optional extras

  • To-go breakfast is offered for an extra charge of approximately PHP 228 for adults and PHP 114 for children
  • Airport shuttle service is offered for an extra charge of PHP 1350 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of PHP 1000 (subject to availability)
  • Late checkout can be arranged for an extra charge of PHP 1000 (subject to availability)

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.

Also known as

Diamond Suites
Diamond Suites Cebu
Diamond Suites Hotel
Diamond Suites Hotel Cebu
Diamond Suites & Residences Cebu Island/Cebu City
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites Residences
Diamond Suites Residences
Diamond Suites Residences by Cocotel powered by fave
Diamond Suites and Residences by Cocotel powered by fave Cebu
Diamond Suites and Residences by Cocotel powered by fave Hotel

Frequently asked questions

Does Diamond Suites and Residences by Cocotel powered by fave offer free cancellation for a full refund?
Yes, Diamond Suites and Residences by Cocotel powered by fave does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Diamond Suites and Residences by Cocotel powered by fave?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Diamond Suites and Residences by Cocotel powered by fave?
Yes, there's an outdoor pool.
Are pets allowed at Diamond Suites and Residences by Cocotel powered by fave?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Diamond Suites and Residences by Cocotel powered by fave?
Yes, there's free self parking.
Is an airport shuttle service offered by Diamond Suites and Residences by Cocotel powered by fave?
Yes, an airport shuttle is available. The charge is PHP 1350 per vehicle one way.
What are the check-in and check-out times at Diamond Suites and Residences by Cocotel powered by fave?
You can check in from 6:00 AM - 10:00 PM. There's a charge of PHP 1000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 1000 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Diamond Suites and Residences by Cocotel powered by fave?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (13-min walk) is nearby.
What is there to do at Diamond Suites and Residences by Cocotel powered by fave and nearby?
Diamond Suites and Residences by Cocotel powered by fave has an outdoor pool and a fitness centre.
Are there restaurants at or near Diamond Suites and Residences by Cocotel powered by fave?
Yes, there's an on-site restaurant that offers al fresco dining.
What's the area around Diamond Suites and Residences by Cocotel powered by fave like?
Diamond Suites and Residences by Cocotel powered by fave is in the heart of Cebu, a short 9-minute walk from Cebu Business Park and 13 minutes' walk from Waterfront Cebu City Casino. Travellers say that the area is walkable and good for shopping.

Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Caridad Sonia Jane, 1-night trip
Verified Expedia guest review

8/10 Very good

It’s fine
Lurelyn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Weneline, 1-night trip
Verified Expedia guest review

8/10 Very good

nice stay. but no cable tv during the day of stay
Clark, 1-night trip
Verified Expedia guest review

4/10 Fair

Brigido, 3-night trip
Verified Hotels.com guest review

2/10 Poor

This place is terrible. Dirty and nothing like pictured. Dont get ripped off.
3-night family trip
Verified Orbitz guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

4/10 Fair

Booked because of price and Pool
Was not informed pool was under repair. One reason I booked here
Peter, 4-night trip
Verified Hotels.com guest review

4/10 Fair

This probably one of the worst hotels I have stayed in for a long time and I have stayed in many hundreds. This hotel is trying to be something it is clearly not. The staff are clearly trying to operate around poor management instructions and policies, and most of their income would be generated I guess around functions. 1. Poor wifi signals throughout the building - a quick internet search shows this has been a common complaint, but clearly no one has done anything about it. 2. Hardly any water pressure through the shower 3. No hot water 4. Demand for a high security deposit on arrival, though room paid in full in advance 5. No phone in room 6. Demands to pay for any additional complimentary water - multiple times they were asking for 20 peso. 7. Room service food closes at 9:30pm, though this is not published anywhere. 8. Tired and dirty public areas, but rooms are clean 9. Staff trying their best. 10. This place is more like and should be branded, rather then ‘Diamond’ to ‘Bronze suites and residences’
Stephen, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Larry, 4-night trip
Verified Hotels.com guest review