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All properties in Cebu, Cebu, Central Visayas, Philippines

Diamond Suites And Residences

Central hotel with outdoor pool, connected to a shopping center, near Ayala Center

  • Free WiFi and free parking
From
S$42
  • Breakfast meal
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
1 / 39Outdoor Pool
7.4.Good.
  • Location was good. Staff were friendly as well. Wish bathroom would be improved like…

    May 3, 2019

  • This place is terrible. Dirty and nothing like pictured. Dont get ripped off.

    Mar 18, 2020

See all 105 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Dining options
Convenient
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 102 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Heart of Cebu
  • Ayala Center - 9 min walk
  • Fuente Osmena Circle - 24 min walk
  • SM City Cebu - 28 min walk
  • Cebu Business Park - 9 min walk
  • Waterfront Cebu City Casino - 14 min walk
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Deluxe Room

Location

  • Heart of Cebu
  • Ayala Center - 9 min walk
  • Fuente Osmena Circle - 24 min walk

What’s around

Landmarks

  • Heart of Cebu
  • Ayala Center - 9 min walk
  • Fuente Osmena Circle - 24 min walk
  • SM City Cebu - 28 min walk
  • Cebu Business Park - 9 min walk
  • Waterfront Cebu City Casino - 14 min walk
  • Cebu Doctor's University Hospital - 20 min walk
  • Mango Square - 20 min walk
  • Heritage of Cebu Monument - 32 min walk
  • University of San Carlos - 33 min walk
  • Cebu Metropolitan Cathedral - 36 min walk

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 31 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 6:00 AM-10:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Philippines may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Filipino

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Diamond Suites
  • Diamond Suites And Residences Cebu
  • Diamond Suites And Residences Hotel
  • Diamond Suites And Residences Hotel Cebu
  • Diamond Suites Cebu
  • Diamond Suites Hotel
  • Diamond Suites Hotel Cebu
  • Diamond Suites & Residences Cebu Island/Cebu City
  • Diamond Suites & Residences Hotel Cebu City
  • Diamond Suites And Residences
  • Diamond Suites Residences
  • Diamond Suites Residences Cebu

Optional extras

Early check-in can be arranged for an extra charge of PHP 1000 (subject to availability)

Late check-out can be arranged for an extra charge of PHP 1000 (subject to availability)

To-go breakfast is offered for an extra charge of PHP 228 for adults and PHP 114 for children (approximately)

Airport shuttle service is offered for an extra charge of PHP 1350 per vehicle (one way)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: PHP 1000 per accommodation, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Diamond Suites And Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 6:00 AM - 10:00 PM. There's a charge of PHP 1000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 1000 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers alfresco dining. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include House of Lechon (4-min walk), La Buona Forchetta (6-min walk), and Gelatissimo (7-min walk).
  • Yes, an airport shuttle is available. The charge is PHP 1350 per vehicle one way.
  • No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (14-min walk) is nearby.
  • Diamond Suites And Residences has an outdoor pool and a fitness center.
7.4.Good.
  • 4.0.Fair

    Booked because of price and Pool

    Was not informed pool was under repair. One reason I booked here

    Peter, 4 night trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    This probably one of the worst hotels I have stayed in for a long time and I have stayed in many hundreds. This hotel is trying to be something it is clearly not. The staff are clearly trying to operate around poor management instructions and policies, and most of their income would be generated I guess around functions. 1. Poor wifi signals throughout the building - a quick internet search shows this has been a common complaint, but clearly no one has done anything about it. 2. Hardly any water pressure through the shower 3. No hot water 4. Demand for a high security deposit on arrival, though room paid in full in advance 5. No phone in room 6. Demands to pay for any additional complimentary water - multiple times they were asking for 20 peso. 7. Room service food closes at 9:30pm, though this is not published anywhere. 8. Tired and dirty public areas, but rooms are clean 9. Staff trying their best. 10. This place is more like and should be branded, rather then ‘Diamond’ to ‘Bronze suites and residences’

    Stephen, 2 night romance trip, Feb 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This is the best hotel which we stayed in so far. It's smell clean and looks clean.

    HenryMuhlbach, 2 night romance trip, Jan 24, 2020

    Verified Expedia guest review

  • 8.0.Very good

    If you want a good breakfast, get down early. The staff did a lot of running around but there was always something missing from the breakfast buffet. Always a smell of curry, even in the hotel room, maybe our room was above the kitchen exhaust

    Michael, 3 night family trip, Jan 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is very nice and affordable, the staff is friendly and foods is excellent . I will recommend to those people who looking affordable hotel this is it. Thank you.

    Popmeg, 2 night trip with friends, Jan 14, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Location Great, Internet Service Poor

    With a 4 night stay I was happy with this hotel's comfort level, service, breakfast and room functionality. It is also quite easy to get around and centrally located. I use mostly public transport and walk so from here many destinations are under 20 min walk or short ride. Taxi almost not needed. The biggest down side is WiFi. They are 1 block from Ayala Center, which is full of Call Centers and Fiber Connections but the hotel is unable to provide a stable connection. I could not stay here again especially if I were working. I think in 4 days I had about 3-4 hours of reliable WiFi service! Totally unacceptable in 2020!!

    Patrick, 4 night trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Did not like the Restaurant for dinner

    1 night family trip, Nov 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I will recommend really good 👍😀👍

    Carlos, 1 night family trip, Sep 22, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    It was ok but overpriced in my view. Albeit we had the two double bed rooms.

    3 night family trip, Sep 4, 2019

    Verified Expedia guest review

  • 8.0.Very good

    bad shower

    they have a good view of the swimming pool at the rooftop. But they gave me a bedroom with a bad shower. The water pressure was very slow. The cleanliness was ok and the location is good, walking distance to the Ayala Mall.

    1 night trip, Aug 29, 2019

    Verified Hotels.com guest review

See all 105 reviews