6/10 Good
30 Mar, 2025
Great location, once you get to the right place
Check the address! After going to Xpujil from the map in the listing on hotels.com, we found out we had to turn around and go 2 more hours into Calakmul biosphere (which requires an entry fee) to get to this hotel which is actually Hotel Tren Maya. I contacted hotels.com to update their map but just in case it hasn’t been, google Hotel Tren Maya Calakmul and it should send you to the right place. The hotel itself is going to be really nice, but currently it does not have everything ready. Only one pool is open. The first room we were given had a broken drain in the shower and we had to switch rooms two more times to get a good room. The staff attitude needs improvement. Slow service in restaurant even though each time there was only one other table of customers. Bed very comfortable. Balcony great. Being only 12 kilometers from the ruins is amazing. Lots of wildlife around.
Verified traveller
2-night trip
